Toshiba L50B wrong GPU temperature+IntelManagement error

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  • Dannyx
    CertifiedAxhole
    • Aug 2016
    • 3912
    • Romania

    #1

    Toshiba L50B wrong GPU temperature+IntelManagement error

    Good day folks. I've got one sick little laptop here today: it's a Toshiba L50B, which is a POS to begin with (broken hinges, missing covers, it's a mess), but it also displays some complex symptoms: on top of random shutdowns, speedfan reports a totally ludicrous GPU temperature of 150-something degrees and I also get a "status_device_power_failure" message in device manager undel Intel Management Interface, so I think all these might be related. Is this a failed hardware components that's causing this ? I could ignore the temperature reading if the laptop was fully functional otherwise, but it's not...

    The driver fails to install with an error message that basically says it cannot connect to something - can't quite remember how it went.

    The motherboard is a DABLIDMB8E0 Rev e if we can even get that far with the repairs Cheers and thanks for any support.
    Wattevah...
  • SMDFlea
    Super Moderator
    • Jan 2018
    • 20520
    • UK

    #2
    Re: Toshiba L50B wrong GPU temperature+IntelManagement error

    Post your bios backup. Might be the ME are of the bios is corrupt .

    EDIT: First, uninstall the management engine drivers,reboot and install the latest driver,that might fix it,if not, post your bios backup.

    Tosh ME Driver http://files.ecp.toshiba.com/2016/08...CF0015900F.exe
    Last edited by SMDFlea; 09-06-2018, 04:25 AM.
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    Comment

    • Dannyx
      CertifiedAxhole
      • Aug 2016
      • 3912
      • Romania

      #3
      Re: Toshiba L50B wrong GPU temperature+IntelManagement error

      So I'd need to remove the BIOS chip, read it and post the resulting BIN ?

      EDIT: The driver you provided did install successfully, but the error is still there in dev manager.
      Last edited by Dannyx; 09-06-2018, 06:06 AM.
      Wattevah...

      Comment

      • mcplslg123
        Badcaps Legend
        • Jun 2015
        • 7262
        • india

        #4
        Re: Toshiba L50B wrong GPU temperature+IntelManagement error

        I agree with smdflea. All symptoms indicates towards me region corruption in bios.

        Comment

        • SMDFlea
          Super Moderator
          • Jan 2018
          • 20520
          • UK

          #5
          Re: Toshiba L50B wrong GPU temperature+IntelManagement error

          Yes,you can backup the bios that way with a programmer.If you have a sop8 clip you don`t need to desolder it.

          You can also try backing it up via software,but if the flash descriptor area of the bios is locked (probably)you won`t get a full backup only partial.Theres some software called bios backup toolkit,on these forums if you search for it, thats the easiest way or you can use intels Flash Programming Tool ,from the command line.
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

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          • Dannyx
            CertifiedAxhole
            • Aug 2016
            • 3912
            • Romania

            #6
            Re: Toshiba L50B wrong GPU temperature+IntelManagement error

            Naah...just bust out the clip and do it that way. I shall post my results tmmoz hopefully...I HATE taking this thing apart, all broken and smashed, falling into a million pieces.

            Did I mention it randomly shuts down ? I did Could it be related to what I'm trying to fix ?
            Wattevah...

            Comment

            • SMDFlea
              Super Moderator
              • Jan 2018
              • 20520
              • UK

              #7
              Re: Toshiba L50B wrong GPU temperature+IntelManagement error

              Originally posted by mcplslg123
              I agree with smdflea. All symptoms indicates towards me region corruption in bios.
              Yes,its related to the shutdown,usually at around 30 seconds.
              All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

              Comment

              • Dannyx
                CertifiedAxhole
                • Aug 2016
                • 3912
                • Romania

                #8
                Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                It's not that abrupt - in my case it takes like 30-60 *minutes* for it to die, but it DOES happen nonetheless...
                Wattevah...

                Comment

                • piernov
                  Super Moderator
                  • Jan 2016
                  • 4435
                  • France

                  #9
                  Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                  30 minutes is ME region. If it lasts longer, that may be something else (overheating). But still, ME region is a good candidate.
                  OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

                  Comment

                  • Dannyx
                    CertifiedAxhole
                    • Aug 2016
                    • 3912
                    • Romania

                    #10
                    Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                    Already replaced the thermal grease and dusted the fan, so it's definitely not overheating, though it could be that something else is failing when it starts getting warm. Still, it happens at idle temperatures too...I shall dig further tomorrow.
                    Wattevah...

                    Comment

                    • Dannyx
                      CertifiedAxhole
                      • Aug 2016
                      • 3912
                      • Romania

                      #11
                      Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                      Here's what came off of that BIOS chip. I actually had to remove it to read it, because with it still on the board the power LED on the programmer would go dim and the software would tell me it's not connected, so I think it's trying to power something on the board as well....anyway. I'm not sure what it's supposed to look like, but here you go. The chip showed up as "unknown" and the software wasn't able to determine what chip it actually is, so I hope it's OK.

                      EDIT: I noticed there's also a 24C08 chip on there, so I read that as well. I can see somewhere among the Hex code the model PSKTCE on there.
                      Attached Files
                      Last edited by Dannyx; 09-07-2018, 12:54 AM.
                      Wattevah...

                      Comment

                      • mielta
                        Badcaps Veteran
                        • Apr 2015
                        • 368
                        • Germany

                        #12
                        Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                        Hi
                        it is fixed Bios
                        Attached Files

                        Comment

                        • Dannyx
                          CertifiedAxhole
                          • Aug 2016
                          • 3912
                          • Romania

                          #13
                          Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                          Is that a file you already had, or you edited mine ? If so, I'd like to know what you did to it.

                          I also discovered the laptop doesn't turn on with a different IC on there: not wanting to mess around with the original IC, I though I'd try a different one for testing, so I programmed a different 25Q64 with what I obtained from the original IC and the laptop just stood there with its caps lock light on and that's it......is there a difference between a 25Q64 and a 25B64 ? The B version is the original. It could be that the original bin wasn't ripped correctly in the first place, hence why it refuses to run with other ICs....

                          EDIT: same thing with the BIN you sent: on a different chip, it just stays there....I'll try it with the original, see if it changes anything. I'm a bit reluctant TBH
                          Last edited by Dannyx; 09-07-2018, 02:26 AM.
                          Wattevah...

                          Comment

                          • Dannyx
                            CertifiedAxhole
                            • Aug 2016
                            • 3912
                            • Romania

                            #14
                            Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                            Update: tried out the BIOS mielta sent on the original chip, it works (so the IC is important after all), but I still get two 511C readings for the GPU temperature and the error in dev manager is still there...don't know what to make of this...
                            Wattevah...

                            Comment

                            • SMDFlea
                              Super Moderator
                              • Jan 2018
                              • 20520
                              • UK

                              #15
                              Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                              Great, i`m glad its half fixed. And i do know its 30 *minutes* and not seconds as i said at post #7
                              Last edited by SMDFlea; 09-07-2018, 05:52 AM.
                              All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                              Comment

                              • Dannyx
                                CertifiedAxhole
                                • Aug 2016
                                • 3912
                                • Romania

                                #16
                                Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                                No, it's not fixed, that's just it The chip programmed fine, but I'm still having the same issue Sorry...I think there's something dead on the motherboard...
                                Wattevah...

                                Comment

                                • SMDFlea
                                  Super Moderator
                                  • Jan 2018
                                  • 20520
                                  • UK

                                  #17
                                  Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                                  heres a link to the 1k rom dump, 24C08 https://www.badcaps.net/forum/showthread.php?t=47053 post #8 or #9
                                  All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                  Comment

                                  • SMDFlea
                                    Super Moderator
                                    • Jan 2018
                                    • 20520
                                    • UK

                                    #18
                                    Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                                    Originally posted by Dannyx
                                    No, it's not fixed, that's just it The chip programmed fine, but I'm still having the same issue Sorry...I think there's something dead on the motherboard...
                                    This might help: https://superuser.com/questions/9950...of-511-degrees
                                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

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                                    • Th3_uN1Qu3
                                      Believe in
                                      • Jul 2010
                                      • 6031
                                      • Romania

                                      #19
                                      Re: Toshiba L50B wrong GPU temperature+IntelManagement error

                                      I don't know why people are still using Speedfan. It is horribly outdated. Try HWINFO for a change.
                                      Originally posted by PeteS in CA
                                      Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                                      A working TV? How boring!

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