HP Product Family lookup for Motherboard tattoo

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  • expertpc
    Member
    • Jan 2016
    • 11
    • United States
    #1

    HP Product Family lookup for Motherboard tattoo

    Good morning,

    We have been looking for a list of motherboard product family codes for HP laptops so the replacement boards can be programmed.

    The laptop in question is an HP PAVILION X360 - 15-BR080WM with Product Number 1KT65UA. Using the Bios Configuration Utility the Serial Number, Product Number and Manufacturing Mode have been updated but the Product family is blank and I have found no documentation on this field, and it gives an error each boot saying the family is invalid or missing.

    Does anyone have any ideas? I included a config file as an example. Thanks all!
    Attached Files
    Last edited by expertpc; 04-24-2018, 09:11 AM.
    Tags: None
    • expertpc
      Member
      • Jan 2016
      • 11
      • United States
      #2
      Re: HP Product Family lookup for Motherboard tattoo

      System family, not product sorry

        Comment

        • ala_borbe
          aka Donald
          • Apr 2011
          • 1625
          • Malta
          #3
          Re: HP Product Family lookup for Motherboard tattoo

          GUID and UUID must valid. read form sticker on bottom of laptop, under battery or on ram slot (very small sticker)
          Im Back... sort of...

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