Strange Audio problem onDell Inspiron 15R 5010

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  • Seagorman
    Senior Member
    • Apr 2017
    • 70
    • Ireland

    #1

    Strange Audio problem onDell Inspiron 15R 5010

    Hoping someone can help with the following strange problem, Audio works perfectly on Dell Inspiron 15R 5010-1886 when played through its speakers, when headphones are connected sound works OK for a minute or two then becomes very distorted, not the type of problem caused by a faulty headphone jack so most likely to be an issue with the Audio chip output to headphone socket, trying to source Schematics or Openboard View files but looking for possible causes in the meantime, could it be caused by a bad cap in the Audio circuit?, thanks guys
  • ala_borbe
    aka Donald
    • Apr 2011
    • 1625
    • Malta

    #2
    Re: Strange Audio problem onDell Inspiron 15R 5010

    i had same probem with some acer, speekers works fine, audio jack sunds like some audio filter is on but non of that whas there
    i reinstalled system, tried all drivers (it was realtek hd audio, dont remember codecs)
    headphone jack was ok, i replaced it anyway, it all remain the same

    never solved it... hope you do...
    Im Back... sort of...

    Comment

    • piernov
      Super Moderator
      • Jan 2016
      • 4435
      • France

      #3
      Re: Strange Audio problem onDell Inspiron 15R 5010

      Must be an IDT audio codec. Drivers are garbage, either you loose your time trying to get it to work, or you just move on.
      I've also seen some strange hardware problem with those: audio cutting out after a certain time, or not having audio anymore without any reason. On both Linux and Windows. You should try on both OS first, to make sure it's not a Windows driver issue. Sadly the driver under Linux are pretty bad too so it could still be a software issue if it doesn't work on both.
      The only advice I can give you is to use a USB sound card for headphones.

      Schematics attached, check if it's the right one.
      Attached Files
      OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

      Comment

      • Seagorman
        Senior Member
        • Apr 2017
        • 70
        • Ireland

        #4
        Re: Strange Audio problem onDell Inspiron 15R 5010

        Tanx for your help guys, dont think its a driver issue as i've tried various revisions, happened on both Windows 10 & now Windows 7 which i've downgraded to, as its my own Laptop and its not a huge problem the USB Sound Card seems like a very good option, can pick them up for little or nothing too, tanx again guys

        Comment

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