hp 15-b100sa - powers on then instantly off

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  • speedypro
    Badcaps Veteran
    • Feb 2013
    • 561
    • United Kingdom
    #1

    hp 15-b100sa - powers on then instantly off

    This Pavilion TouchSmart was brought in because of the battery was not charging. I was not tested when the customer brought it in by whoever booked that laptop in.

    Battery ordered, laptop powers on then instantly goes off: power button light. Makes no difference if battery is in or out. We all know the customer would say "it was working when we took it into the shop"

    Any place to test?

    MB Number: DAOU56MB6EO REV: E

    A Polish website seems to have the same issue.
    Full-time computer repair tech (10am - 6pm) and full-time, (8am - 11pm), Ruby on Rails Developer
    Tags: None
    • samanthban
      Badcaps Veteran
      • Feb 2014
      • 253
      • Sri lanka
      #2
      Re: hp 15-b100sa - powers on then instantly off

      check core voltage for cpu
      sigpic

        Comment

        • polytek
          Badcaps Veteran
          • Dec 2013
          • 496
          • TUNISIA
          #3
          Re: hp 15-b100sa - powers on then instantly off

          Originally posted by speedypro
          This Pavilion TouchSmart was brought in because of the battery was not charging. I was not tested when the customer brought it in by whoever booked that laptop in.

          Battery ordered, laptop powers on then instantly goes off: power button light. Makes no difference if battery is in or out. We all know the customer would say "it was working when we took it into the shop"

          Any place to test?

          MB Number: DAOU56MB6EO REV: E

          A Polish website seems to have the same issue.
          maybe bios problem, if you can try to flash the bios,

            Comment

            • speedypro
              Badcaps Veteran
              • Feb 2013
              • 561
              • United Kingdom
              #4
              Re: hp 15-b100sa - powers on then instantly off

              Originally posted by polytek
              maybe bios problem, if you can try to flash the bios,
              Just did but same issue. A bit lost now
              Full-time computer repair tech (10am - 6pm) and full-time, (8am - 11pm), Ruby on Rails Developer

                Comment

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