macbook pro "battery assistance required"

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  • Grandoni Manuel
    Member
    • May 2024
    • 12
    • San Marino
    #1

    macbook pro "battery assistance required"

    Hello to all Masters , so i've two macbok pro with this problem, come to chane battery bcs have essage about assistance , but also after changed the battery say "battery assistance required"!!!
    i change also new flat and try other battery but same issue on this 2 macbook pro !
    where i can check and what please ? thanks
    Tags: None
    • Answer selected by Grandoni Manuel at 04-11-2025, 12:51 AM.
      mon2
      Badcaps Legend
      • Dec 2019
      • 14101
      • Canada
      Which exact macbook? Share the bottom side laser markings with the 'A***' model number.
        • Selected Answer

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 14101
          • Canada
          #2
          Which exact macbook? Share the bottom side laser markings with the 'A***' model number.
            • Selected Answer

            Comment

            • dellxps15
              Badcaps Legend
              • Feb 2014
              • 1588
              • italy
              #3
              try to do a discharge and fully charge. after it's fully charget let it still plugged for some 2 hours more. see if it fix the problem. also cdo a smc reset or pram.

                Comment

                • Grandoni Manuel
                  Member
                  • May 2024
                  • 12
                  • San Marino
                  #4
                  hello,ok i'll try to do this thanks !
                  the model now here i've A1989 and also have one A1708

                  UPDATE
                  i just try to reset smC and also pram exc.. but nothing have always message "battery assistance required"
                  i try also to reinstall ios but same !!

                    Comment

                    • mon2
                      Badcaps Legend
                      • Dec 2019
                      • 14101
                      • Canada
                      #5
                      Carefully measure the voltage to ground of each pin on the battery connector. Post each measurement.

                        Comment

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