Dell N5010 keyboard

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  • minaedward
    Member
    • Feb 2021
    • 32
    • luxor
    #1

    Dell N5010 keyboard

    Hi all
    I have a dell n5010 that shows black screen after the dell logo and freezes
    But when I remove the keyboard it works fine and boot the windows
    The keyboard is working as I can press F1 and F2 and inter the bios settings and change it
    But after the dell logo it causes the laptop to freeze
    Any ideas why ?
    Tags: None
    • mcplslg123
      Badcaps Legend
      • Jun 2015
      • 7262
      • india
      #2
      Look for corrossion/liquid spill near EC pins.

        Comment

        • minaedward
          Member
          • Feb 2021
          • 32
          • luxor
          #3
          Originally posted by mcplslg123
          Look for corrossion/liquid spill near EC pins.
          I checked it there is nothing there
          Can it be a faulty keyboard?
          Although it work before the dell logo

            Comment

            • mon2
              Badcaps Legend
              • Dec 2019
              • 13829
              • Canada
              #4
              Try booting in safe mode on Windows. Perhaps a fault with the keyboard driver for this box.

                Comment

                • mcplslg123
                  Badcaps Legend
                  • Jun 2015
                  • 7262
                  • india
                  #5
                  If EC is fine and connectivity between kbd connector and EC is also fine,its faulty keyboard.

                    Comment

                    • minaedward
                      Member
                      • Feb 2021
                      • 32
                      • luxor
                      #6
                      Originally posted by mon2
                      Try booting in safe mode on Windows. Perhaps a fault with the keyboard driver for this box.
                      I tried booting from usb it didn't work
                      It seems that the laptop stuck after the dell logo and doesn't boot from any storage

                        Comment

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