Dell N5010 keyboard

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  • minaedward
    Member
    • Feb 2021
    • 32
    • luxor

    #1

    Dell N5010 keyboard

    Hi all
    I have a dell n5010 that shows black screen after the dell logo and freezes
    But when I remove the keyboard it works fine and boot the windows
    The keyboard is working as I can press F1 and F2 and inter the bios settings and change it
    But after the dell logo it causes the laptop to freeze
    Any ideas why ?
  • mcplslg123
    Badcaps Legend
    • Jun 2015
    • 7262
    • india

    #2
    Look for corrossion/liquid spill near EC pins.

    Comment

    • minaedward
      Member
      • Feb 2021
      • 32
      • luxor

      #3
      Originally posted by mcplslg123
      Look for corrossion/liquid spill near EC pins.
      I checked it there is nothing there
      Can it be a faulty keyboard?
      Although it work before the dell logo

      Comment

      • mon2
        Badcaps Legend
        • Dec 2019
        • 13829
        • Canada

        #4
        Try booting in safe mode on Windows. Perhaps a fault with the keyboard driver for this box.

        Comment

        • mcplslg123
          Badcaps Legend
          • Jun 2015
          • 7262
          • india

          #5
          If EC is fine and connectivity between kbd connector and EC is also fine,its faulty keyboard.

          Comment

          • minaedward
            Member
            • Feb 2021
            • 32
            • luxor

            #6
            Originally posted by mon2
            Try booting in safe mode on Windows. Perhaps a fault with the keyboard driver for this box.
            I tried booting from usb it didn't work
            It seems that the laptop stuck after the dell logo and doesn't boot from any storage

            Comment

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