To save you some time: the most important bits are in bold.
Please help!! ๐ถI'm just a girl in a world that wants to scam me out of lots of money for any tech stuff/repairs ๐ต Seriously tho, I'm poor&I can't afford to get laptop diagnosis, especially if it ends up needing a new motherboard.
Where I live, all the tech shops are run by very dishonest guys, who always try to scam people, especially women, and are really rude if you ask any questions.
BRIEF HARDWARE INFO: Laptop model: HP Spectre x360 13-ac00x
Motherboard #: DAX31MB1AA0 Rev A
Graphics: Intelยฎ HD Graphics 620 (integrated)
Memory: 16GB LPDDR3-1866 SDRAM (soldered in)
ISSUE SUMMARY:
Moved my laptop and the screen suddenly turned white with flickering black squares&lines. I turned it off by pressing power button, but when I tried to turn it on again a bit later, it wouldn't boot anymore:
It turns on, but the screen remains black, fans start for a sec and then stop, and I get 5.3. light code: "the embedded controller cannot reach the BIOS within the established time limit."
WHAT HAVE I TRIED SO FAR:
QUESTIONS
Thank you for taking your time to read this! ๐ Appreciate any guidance on this โฅ๏ธ
Some further examples/explanations or to the side & in grey - you can probs skip them if it's TLDR for you. Sorry, I've got ADHD & tend to over-explain stuff - just like I'm doing right now ๐
Briefness is for poets not me ๐
Please help!! ๐ถI'm just a girl in a world that wants to scam me out of lots of money for any tech stuff/repairs ๐ต Seriously tho, I'm poor&I can't afford to get laptop diagnosis, especially if it ends up needing a new motherboard.

E.g. One guy told me laptop fan replacement was ยฃ150 cheapest I could find as it's very difficult (i ended up getting a replacement for ยฃ15&did it myself in ~15min). The other guy called me crazy for saying that plug chargers with more than 2 usb port exist.
So, I'd rather learn as much diagnosis as I can myself to avoid all this. :/ I already did some research and possibly narrowed it down to a few component issues, but I'm a bit stuck now and need some further guidance. I wrote down my questions at the bottom ๐
BRIEF HARDWARE INFO: Laptop model: HP Spectre x360 13-ac00x
Motherboard #: DAX31MB1AA0 Rev A
Graphics: Intelยฎ HD Graphics 620 (integrated)
Memory: 16GB LPDDR3-1866 SDRAM (soldered in)
ISSUE SUMMARY:
Moved my laptop and the screen suddenly turned white with flickering black squares&lines. I turned it off by pressing power button, but when I tried to turn it on again a bit later, it wouldn't boot anymore:
It turns on, but the screen remains black, fans start for a sec and then stop, and I get 5.3. light code: "the embedded controller cannot reach the BIOS within the established time limit."
(idk if relevant but the laptop had overheating issues as it's a HP (i.e. Heating Problemsยฉ, a.k.a. Hazardous Piece (of shit)โข) laptop ๐ and the screen would sometimes get flickering black stripes. Also, several issues have gotten worse after windows updates, I'd fix them with BIOS update or something like that, but lately it's been trying to update several times a week! So idk maybe another update could have done something to cause this)
WHAT HAVE I TRIED SO FAR:
- Tried all sorts of resets (AC, Battery, RTC battery removal, discharge, etc.),
- Windows Key +B, Windows Key +V,
- connect to TV w/HDMI,
- clean the dust inside the laptop with pressurd air
- Inspected the motherboard for any visible damage (there's none as far as I can see without a microscope)
The only difference was when I do Windows key+B+power button BIOS update, the fans don't start at all. The rest of it remains the same (black screen, caps lock light blinking 5.3code) even after I wait for more than 40sec.
QUESTIONS
- From what I could find online, this could either be an issue with BIOS chip, RAM, or GPU?
- If it's BIOS, would a BIOS flashback from a USB be possible on this motherboard without display?
- If it's memory issue, since RAM is soldered in (๐ญ), I assume no repairs would be possible?
- Or given the initial screen issues, is it more likely that this is a GPU fault?
- Is there anything else that I could do to diagnose it further? I have a digital multimeter but I'm a beginner with all this so I'm not sure how/where I'd need to use it.
I watched some motherboard repair videos and found schematics for this motherboard, but there are so many things in there, I've got no idea where to start. It took me like an hour to locate the bios chip, GPU, embedded controller, and a few other processors on it.
Thank you for taking your time to read this! ๐ Appreciate any guidance on this โฅ๏ธ
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