Laptop Asus Strix G15 power up, but always black screen

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  • Themonster
    Member
    • Feb 2023
    • 13
    • Spain

    #1

    Laptop Asus Strix G15 power up, but always black screen

    Hi im Monster ("nickname"), i will explain what happens with this laptop pc:
    Asus Rog Strix G15 : model = G512LW
    The screen is not broken, almost not physically.

    When i power up the computer this run perfect but nothing show in screen, also in HDMI port.
    More or less 10 sec later, when win 11 is loaded , HDMI show things i mean user login in win 11.
    Original or main screen doesn't works, anytime, but HDMI works fine when win11 load nicely.

    When win11 is loaded , i check device administrator, and i found a system firmware error, so what i need to do to fix that, i need flash bios? what means system firmware marked as error, .
    Is that the problem.
    I cant go to bios menu , its like no exist bios, because f10 and enter will shutdown if u are inside bios menu, but never shut down.

    The problem that,and what i need to solve is:

    What i need to do for solve firmware problem.​
    If the probles is the bios i need a version for ch341 because oficial bios doesnt work with ch341, almost i know.ç

    If some one have similar problem or have bios i will very ty for you help .
  • Themonster
    Member
    • Feb 2023
    • 13
    • Spain

    #2
    I alreay tryied to installing with myasus, but im sure that will no work.

    Comment

    • mon2
      Badcaps Legend
      • Dec 2019
      • 14191
      • Canada

      #3
      Try the EZ update tool:

      https://www.asus.com/support/FAQ/1012152/

      Comment

      • Themonster
        Member
        • Feb 2023
        • 13
        • Spain

        #4
        I cant go inside Bios , black screen i can not see anything, the pc doenst go inside bios menu if i press f2
        Let me explain when i pres f2 win11 doesnt wake up, so i use f10 to save and exit to load again win 11, but f10 and enter, doesn't work.
        So win11 don't turn on again until y restat manually, presing power button 1 time to shutdown and again to start up.
        Last edited by Themonster; 01-20-2024, 11:12 AM.

        Comment

        • Themonster
          Member
          • Feb 2023
          • 13
          • Spain

          #5
          Im trying to do the modify bios from Ez utillity tool, but im stuck at the chose CSME version

          Comment

          • Themonster
            Member
            • Feb 2023
            • 13
            • Spain

            #6
            Laptop asus strig g15
            Model: g512lw
            S/N: L5NRKD002295208

            Y posted my bios, i tryid to do it my self but i cnat do it, i dont have any programs for make a new bios using my old bios. Also i dont know check a bios file and if this is correct.
            Last edited by Vesko356; 01-20-2024, 03:11 PM. Reason: Attached bios removed.

            Comment

          • mon2
            Badcaps Legend
            • Dec 2019
            • 14191
            • Canada

            #7
            Hi. Please post this request in the dedicated bios forum.

            Comment

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