A2442 MacBook Pro 14" M1 Pro issue

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  • Stephen
    Meow Meow MEOW!
    • Apr 2020
    • 667
    • United States

    #1

    A2442 MacBook Pro 14" M1 Pro issue

    Customer came in with computer consistently restarting and shutting down, they took it to Apple and they said DFU restore should fix this computer. Attempted the DFU restore but it refuses to restore. I was curious if his board was water damaged so I took it out and inspected the board, no water damage or liquid damage. Put board back in, battery holds a charge it seems and works fine without power. Tried DFU restore but no avail, it goes into DFU but it won't restore, it resets then it goes to RESTORE screen on computer. But it keeps restarting. I was wondering if his lid sensor is faulty because when I close the lid, it does not shut off and stays on, would the lid sensor cause issues with restoring the computer if its faulty? I am ruling faulty board or bad lid sensor. Would like some input.. so far nothing can be done to this computer at the moment.
    Last edited by Stephen; 10-02-2023, 01:02 PM.
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  • Stephen
    Meow Meow MEOW!
    • Apr 2020
    • 667
    • United States

    #2
    Re: A2442 MacBook Pro 14" M1 Pro issue

    This is the error message I get when trying to restore.

    Failed to restore device in recovery mode, libusbrestore error:21 [com.apple.MobileDevice.MobileRestore – 0x15 (21)]

    Researched this, and it seems it is going back into recovery once it starts loading the installer to restore. It goes in DFU then it goes into recovery once it tries to restore. Why is this?
    Last edited by Stephen; 10-02-2023, 01:08 PM.
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    • mon2
      Badcaps Legend
      • Dec 2019
      • 13830
      • Canada

      #3
      Re: A2442 MacBook Pro 14" M1 Pro issue

      Review this thread:

      https://forums.macrumors.com/threads...o-air.2269283/

      Comment

      • Stephen
        Meow Meow MEOW!
        • Apr 2020
        • 667
        • United States

        #4
        Re: A2442 MacBook Pro 14" M1 Pro issue

        read that thread doesn't seem to address a way to resolve this issue.

        Going to try MrMacintosh method with IPSW being dropped into DFU. Crossing fingers and making a sacrificial lamb to the Apple Gods.




        UGHHHHHH....now the DFU keeps disconnecting and connecting. WTH Apple
        Last edited by Stephen; 10-02-2023, 02:53 PM.
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        • Stephen
          Meow Meow MEOW!
          • Apr 2020
          • 667
          • United States

          #5
          Re: A2442 MacBook Pro 14" M1 Pro issue

          The operation couldn’t be completed. (AMRestoreErrorDomain error 9 - Failed to receive message from device, might be connection problem with USB host. (Communication error, possibly USB disconnection)) [AMRestoreErrorDomain – 0x9 (9)]

          Did MrMacintosh restore saw a progress bar for the first time (progress) but then the device cancels....

          this is the message at the top
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          • mon2
            Badcaps Legend
            • Dec 2019
            • 13830
            • Canada

            #6
            Re: A2442 MacBook Pro 14" M1 Pro issue

            Post #26 in the above linked thread.

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            • Stephen
              Meow Meow MEOW!
              • Apr 2020
              • 667
              • United States

              #7
              Re: A2442 MacBook Pro 14" M1 Pro issue

              Ok I read post 26 but it is in a different language. So I’m assuming I need to run terminal on the computer with AC2?
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              • Stephen
                Meow Meow MEOW!
                • Apr 2020
                • 667
                • United States

                #8
                Re: A2442 MacBook Pro 14" M1 Pro issue

                Did an update on our M1 13” to Sonoma and installed AC2. Almost completed the DFU restore then….this happens 😑
                Attached Files
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                • 22luigi22
                  New Member
                  • Jan 2025
                  • 1
                  • China

                  #9
                  Have you solved this problem? My MacBook pro 14'' M1 Pro also has the same problem. The error code of my Mac is "SOCD report detected: (Ap watchdog expired)".

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                  • mon2
                    Badcaps Legend
                    • Dec 2019
                    • 13830
                    • Canada

                    #10
                    https://discussions.apple.com/thread...04?sortBy=rank

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