HP Spectre 15-EB half of screen has artifacts

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  • eoy4
    New Member
    • Apr 2023
    • 3
    • Canada
    #1

    HP Spectre 15-EB half of screen has artifacts

    Hello!

    I'm helping my mom with her HP Spectre x360 15-EB laptop. It's a convertible laptop, with a UHD IPS LCD touch panel.

    Bottom half of the screen has lines and artifacts, and top half is fine. I'm unsure if the issue is a bad display, a bad connection, a bad GPU, or something else. I live in Canada and my mom doesn't, so I can't be physically there to do any troubleshooting.

    I'm posting some photos of the problem, hopefully someone here can shed some light on this!

    Thanks!
    Attached Files
    Last edited by SMDFlea; 04-26-2023, 05:11 AM. Reason: Added external images to badcaps, removed image host link !!!
    Tags: None
    • reformatt
      Badcaps Legend
      • Feb 2020
      • 1398
      • Australia
      #2
      Re: HP Spectre 15-EB half of screen has artifacts

      Could be cable seating or damage, but more likely the screen.

        Comment

        • mcplslg123
          Badcaps Legend
          • Jun 2015
          • 7262
          • india
          #3
          Re: HP Spectre 15-EB half of screen has artifacts

          Very likely scrren is defective

            Comment

            • darckreign1984
              Badcaps Veteran
              • Apr 2011
              • 260
              • Romania
              #4
              Re: HP Spectre 15-EB half of screen has artifacts

              similar issue on a dell 14" laptop - that have touch screen.

              Screen faulty for me

                Comment

                • eoy4
                  New Member
                  • Apr 2023
                  • 3
                  • Canada
                  #5
                  Re: HP Spectre 15-EB half of screen has artifacts

                  Thanks everyone, bad screen was my best guess too. Just ordered a replacement screen and she'll have it professionally installed.

                  Cheers!

                    Comment

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