Precision 3460 Small Form Factor BIOS

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  • cozily
    Member
    • Jul 2025
    • 15
    • China
    #1

    Precision 3460 Small Form Factor BIOS

    Hi everyone,

    I have a Dell Precision 3460 Small Form Factor test unit. Its Service Tag was manually set to 1234567, which causes Dell to misidentify the device (it’s being recognized as a docking station), so I can’t use automatic driver updates or get proper support.

    The correct Service Tag should be: FXHFV04.

    Could someone please help me reset or clear the BIOS so I can re-enter the correct Service Tag?

    Any guidance or tools would be greatly appreciated. Thanks in advance!
    Attached Files
    Tags: None
    • Answer selected by cozily at 08-03-2025, 04:03 AM.
      hoaca388
      Badcaps
      • Jan 2022
      • 11735
      • Socialist Republic of Vietnam
      Originally posted by cozily
      Hi everyone,

      I have a Dell Precision 3460 Small Form Factor test unit. Its Service Tag was manually set to 1234567, which causes Dell to misidentify the device (it’s being recognized as a docking station), so I can’t use automatic driver updates or get proper support.

      The correct Service Tag should be: FXHFV04.

      Could someone please help me reset or clear the BIOS so I can re-enter the correct Service Tag?

      Any guidance or tools would be greatly appreciated. Thanks in advance!
      Precision 3460 Small Form Factor
      Service Tag: FXHFV04
      Attached Files
        • Selected Answer

        Comment

        • cozily
          Member
          • Jul 2025
          • 15
          • China
          #2
          copy 16MB.bin /B + 32MB.bin /B "16+32MB_Joined.bin"


          Code:
          ╔═══════════════════════════════════════════╗
║ ME Analyzer v1.307.0 r368 ║
╚═══════════════════════════════════════════╝

╔══════════════════════════════════════════════╗
║ 16+32MB_Joined.bin (1/1) ║
╟──────────────────────────────┬───────────────╢
║ Family │ CSE ME ║
╟──────────────────────────────┼───────────────╢
║ Version │ 16.1.35.2557 ║
╟──────────────────────────────┼───────────────╢
║ Release │ Production ║
╟──────────────────────────────┼───────────────╢
║ Type │ Extracted ║
╟──────────────────────────────┼───────────────╢
║ SKU │ Corporate H ║
╟──────────────────────────────┼───────────────╢
║ Chipset │ Unknown ║
╟──────────────────────────────┼───────────────╢
║ TCB Security Version Number │ 1 ║
╟──────────────────────────────┼───────────────╢
║ ARB Security Version Number │ 4 ║
╟──────────────────────────────┼───────────────╢
║ Version Control Number │ 17 ║
╟──────────────────────────────┼───────────────╢
║ Production Ready │ Yes ║
╟──────────────────────────────┼───────────────╢
║ OEM Configuration │ Yes ║
╟──────────────────────────────┼───────────────╢
║ FWUpdate Support │ Impossible ║
╟──────────────────────────────┼───────────────╢
║ Date │ 2024-07-31 ║
╟──────────────────────────────┼───────────────╢
║ File System State │ Initialized ║
╟──────────────────────────────┼───────────────╢
║ Size │ 0x96E000 ║
╟──────────────────────────────┼───────────────╢
║ Flash Image Tool │ 16.0.15.1531 ║
╟──────────────────────────────┼───────────────╢
║ Chipset Support │ ADP/RPP ║
╚══════════════════════════════╧═══════════════╝
╔═════════════════════════════════════════════╗
║ Power Management Controller ║
╟─────────────────────────────┬───────────────╢
║ Family │ PMC ║
╟─────────────────────────────┼───────────────╢
║ Version │ 160.2.00.1043 ║
╟─────────────────────────────┼───────────────╢
║ Release │ Production ║
╟─────────────────────────────┼───────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼───────────────╢
║ Chipset SKU │ H ║
╟─────────────────────────────┼───────────────╢
║ Chipset Stepping │ A ║
╟─────────────────────────────┼───────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼───────────────╢
║ Date │ 2023-09-06 ║
╟─────────────────────────────┼───────────────╢
║ Size │ 0x40000 ║
╟─────────────────────────────┼───────────────╢
║ Manifest Extension Utility │ 16.1.25.1991 ║
╟─────────────────────────────┼───────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═══════════════╝
╔═════════════════════════════════════════════╗
║ Power Management Controller ║
╟─────────────────────────────┬───────────────╢
║ Family │ PMC ║
╟─────────────────────────────┼───────────────╢
║ Version │ 160.2.00.1043 ║
╟─────────────────────────────┼───────────────╢
║ Release │ Production ║
╟─────────────────────────────┼───────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼───────────────╢
║ Chipset SKU │ H ║
╟─────────────────────────────┼───────────────╢
║ Chipset Stepping │ A ║
╟─────────────────────────────┼───────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼───────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼───────────────╢
║ Date │ 2023-09-06 ║
╟─────────────────────────────┼───────────────╢
║ Size │ 0x40000 ║
╟─────────────────────────────┼───────────────╢
║ Manifest Extension Utility │ 16.1.25.1991 ║
╟─────────────────────────────┼───────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═══════════════╝
╔════════════════════════════════════════════╗
║ Platform Controller Hub Configuration ║
╟─────────────────────────────┬──────────────╢
║ Family │ PCHC ║
╟─────────────────────────────┼──────────────╢
║ Version │ 16.1.0.1014 ║
╟─────────────────────────────┼──────────────╢
║ Release │ Production ║
╟─────────────────────────────┼──────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼──────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼──────────────╢
║ Date │ 2022-07-06 ║
╟─────────────────────────────┼──────────────╢
║ Size │ 0x5000 ║
╟─────────────────────────────┼──────────────╢
║ Manifest Extension Utility │ 16.1.25.1842 ║
╟─────────────────────────────┼──────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧══════════════╝
╔════════════════════════════════════════════╗
║ Platform Controller Hub Configuration ║
╟─────────────────────────────┬──────────────╢
║ Family │ PCHC ║
╟─────────────────────────────┼──────────────╢
║ Version │ 16.1.0.1014 ║
╟─────────────────────────────┼──────────────╢
║ Release │ Production ║
╟─────────────────────────────┼──────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼──────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼──────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼──────────────╢
║ Date │ 2022-07-06 ║
╟─────────────────────────────┼──────────────╢
║ Size │ 0x5000 ║
╟─────────────────────────────┼──────────────╢
║ Manifest Extension Utility │ 16.1.25.1842 ║
╟─────────────────────────────┼──────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧══════════════╝
╔═══════════════════════════════════════════════════════╗
║ USB Type C Physical ║
╟─────────────────────────────┬─────────────────────────╢
║ Family │ PHY ║
╟─────────────────────────────┼─────────────────────────╢
║ Version │ 13.62.211.7255 ║
╟─────────────────────────────┼─────────────────────────╢
║ Release │ Production, Engineering ║
╟─────────────────────────────┼─────────────────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼─────────────────────────╢
║ SKU │ N ║
╟─────────────────────────────┼─────────────────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼─────────────────────────╢
║ Date │ 2023-06-21 ║
╟─────────────────────────────┼─────────────────────────╢
║ Size │ 0xD000 ║
╟─────────────────────────────┼─────────────────────────╢
║ Manifest Extension Utility │ 16.1.25.1734 ║
╟─────────────────────────────┼─────────────────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═════════════════════════╝
╔═══════════════════════════════════════════════════════╗
║ USB Type C Physical ║
╟─────────────────────────────┬─────────────────────────╢
║ Family │ PHY ║
╟─────────────────────────────┼─────────────────────────╢
║ Version │ 13.0.1.7085 ║
╟─────────────────────────────┼─────────────────────────╢
║ Release │ Production, Engineering ║
╟─────────────────────────────┼─────────────────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼─────────────────────────╢
║ SKU │ S ║
╟─────────────────────────────┼─────────────────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼─────────────────────────╢
║ Date │ 2023-01-30 ║
╟─────────────────────────────┼─────────────────────────╢
║ Size │ 0xE000 ║
╟─────────────────────────────┼─────────────────────────╢
║ Manifest Extension Utility │ 16.1.25.1842 ║
╟─────────────────────────────┼─────────────────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═════════════════════════╝
╔═══════════════════════════════════════════════════════╗
║ USB Type C Physical ║
╟─────────────────────────────┬─────────────────────────╢
║ Family │ PHY ║
╟─────────────────────────────┼─────────────────────────╢
║ Version │ 13.62.211.7255 ║
╟─────────────────────────────┼─────────────────────────╢
║ Release │ Production, Engineering ║
╟─────────────────────────────┼─────────────────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼─────────────────────────╢
║ SKU │ N ║
╟─────────────────────────────┼─────────────────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼─────────────────────────╢
║ Date │ 2023-06-21 ║
╟─────────────────────────────┼─────────────────────────╢
║ Size │ 0xD000 ║
╟─────────────────────────────┼─────────────────────────╢
║ Manifest Extension Utility │ 16.1.25.1734 ║
╟─────────────────────────────┼─────────────────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═════════════════════════╝
╔═══════════════════════════════════════════════════════╗
║ USB Type C Physical ║
╟─────────────────────────────┬─────────────────────────╢
║ Family │ PHY ║
╟─────────────────────────────┼─────────────────────────╢
║ Version │ 13.0.1.7085 ║
╟─────────────────────────────┼─────────────────────────╢
║ Release │ Production, Engineering ║
╟─────────────────────────────┼─────────────────────────╢
║ Type │ Independent ║
╟─────────────────────────────┼─────────────────────────╢
║ SKU │ S ║
╟─────────────────────────────┼─────────────────────────╢
║ TCB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ ARB Security Version Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Version Control Number │ 0 ║
╟─────────────────────────────┼─────────────────────────╢
║ Production Ready │ Yes ║
╟─────────────────────────────┼─────────────────────────╢
║ Date │ 2023-01-30 ║
╟─────────────────────────────┼─────────────────────────╢
║ Size │ 0xE000 ║
╟─────────────────────────────┼─────────────────────────╢
║ Manifest Extension Utility │ 16.1.25.1842 ║
╟─────────────────────────────┼─────────────────────────╢
║ Chipset Support │ ADP ║
╚═════════════════════════════╧═════════════════════════╝
          Error: Detected MFS Low Level File 269 which has not been parsed!

          Error: Unsupported Intel Engine, Graphics and/or Independent firmware!

          -----------------------------

          I wrote a Python program myself to modify the service tag by searching for character segments. Unfortunately, the modification was unsuccessful.​

            Comment

            • cozily
              Member
              • Jul 2025
              • 15
              • China
              #3

              Does anyone know how to help me produce a factory BIOS? Specifically, one with a startup interface where I can set the service tag myself.

                Comment

                • hoaca388
                  Badcaps
                  • Jan 2022
                  • 11735
                  • Socialist Republic of Vietnam
                  #4
                  Originally posted by cozily
                  Hi everyone,

                  I have a Dell Precision 3460 Small Form Factor test unit. Its Service Tag was manually set to 1234567, which causes Dell to misidentify the device (it’s being recognized as a docking station), so I can’t use automatic driver updates or get proper support.

                  The correct Service Tag should be: FXHFV04.

                  Could someone please help me reset or clear the BIOS so I can re-enter the correct Service Tag?

                  Any guidance or tools would be greatly appreciated. Thanks in advance!
                  Precision 3460 Small Form Factor
                  Service Tag: FXHFV04
                  Attached Files
                  ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                  Mọi khoản quyên góp cho badcaps đều được hoan nghênh, hãy nhấp vào liên kết này để quyên góp. Cảm ơn tất cả những người ủng hộ----------------------------------------------------------------------------------------------------------------------------------------------------------------
                    • Selected Answer

                    Comment

                    • cozily
                      Member
                      • Jul 2025
                      • 15
                      • China
                      #5

                      Thank you very much. I can finally reset the service tag, I have flashed this file. During the first initialization, the fan ran at maximum speed, and the device automatically shut down after about 1 minute. After pressing the power button again to turn it on, I pressed F2 to enter the BIOS settings interface and set the correct service tag. However, I don't know what else hasn't been modified,when the website detects driver updates, the website still shows the prompt "1234567".
                      Click image for larger version Name: 屏幕截图 2025-08-03 185726.png Views: 16 Size: 93.0 KB ID: 3696485

                        Comment

                        • SMDFlea
                          Super Moderator
                          • Jan 2018
                          • 20888
                          • UK
                          #6
                          Originally posted by cozily
                          Thank you very much. I can finally reset the service tag, I have flashed this file. During the first initialization, the fan ran at maximum speed, and the device automatically shut down after about 1 minute. After pressing the power button again to turn it on, I pressed F2 to enter the BIOS settings interface and set the correct service tag. However, I don't know what else hasn't been modified,when the website detects driver updates, the website still shows the prompt "1234567".
                          Click image for larger version Name: 屏幕截图 2025-08-03 185726.png Views: 16 Size: 93.0 KB ID: 3696485
                          Enter the new service tag on the left, or clear cookies and browser cache
                          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

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