Another HDD issue

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  • blasterboomer
    Senior Member
    • Dec 2013
    • 135
    • United Kingdom

    #41
    Re: Another HDD issue

    Results from the WD diagnostics
    Attached Files

    Comment

    • Sparkey55
      Badcaps Legend
      • Jan 2010
      • 1523
      • USA

      #42
      Re: Another HDD issue

      Turn the drive upside down and rerun the same tests again.

      Comment

      • keeney123
        Lauren
        • Sep 2014
        • 2536
        • United States

        #43
        Re: Another HDD issue

        Thanks blasterboomer for running that test. Sparkey 55 your pretty funny. Of course one could put the drive on the same speed motor and try to make sure it is always seeking and writing with the pull of gravity.
        I will take these error codes and bring them back to the source WD and see if they have a better explanation. Will post findings if they get back to me.

        Comment

        • blasterboomer
          Senior Member
          • Dec 2013
          • 135
          • United Kingdom

          #44
          Re: Another HDD issue

          ok, thanks

          Comment

          • keeney123
            Lauren
            • Sep 2014
            • 2536
            • United States

            #45
            Re: Another HDD issue

            This is the response from WD. They will need the serial number of the HD so it will be best for you to respond to them. You may attach this email and just explain that I was trying to help you.
            Attached Files

            Comment

            • RJARRRPCGP
              Badcaps Legend
              • Jul 2004
              • 6304
              • USA

              #46
              Re: Another HDD issue

              The quick test failing may be a bad PCB.
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              • blasterboomer
                Senior Member
                • Dec 2013
                • 135
                • United Kingdom

                #47
                Re: Another HDD issue

                swapping pcbs with an identical drive does nothing, the good drive still works and the bad drive is stil bad..

                The serial number for this hdd is WD-WCAP91563011

                Comment

                • keeney123
                  Lauren
                  • Sep 2014
                  • 2536
                  • United States

                  #48
                  Re: Another HDD issue

                  I sent the message with serial number. The pictures of the WD test. Told them it work on a vista and Windows 7 as a VM. So we will see if they know anything.

                  Comment

                  • keeney123
                    Lauren
                    • Sep 2014
                    • 2536
                    • United States

                    #49
                    Re: Another HDD issue

                    All they could tell me is that bad blocks or sectors caused your HD to run slow. They did offer 25% off of a new HD . I attached the reply from WD.
                    Attached Files
                    Last edited by keeney123; 12-26-2014, 08:04 PM. Reason: error

                    Comment

                    • reaper57
                      Badcaps Veteran
                      • Sep 2014
                      • 216
                      • Norway

                      #50
                      Re: Another HDD issue

                      Yeah sometimes it's slowed down, but still usable, but in most cases (in my experience), it's pretty much unusable.
                      But hey, at least you are getting 25% off of a new HDD! They could have just told you that your warranty has expired.
                      Keyboard not detected, press F1 to continue...

                      Comment

                      • keeney123
                        Lauren
                        • Sep 2014
                        • 2536
                        • United States

                        #51
                        Re: Another HDD issue

                        Seems to me that the bad sectors are in disk management space of the bad drive. For some reason your software will not permanently reallocate that space.

                        Comment

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