UE32C5100QW Dropping signal.

[Sussexhandyman]

Hi, this Samsung 32" TV keeps dropping out from the signal. Message that appears on screen is to check connector, co-ax cable, etc. I know the aerial & digi receiving equipment works fine as two other TVs we have work perfectly on the same gear.

I did notice that the signal input connection is not very tight & using an alternative HDMI input doesn't respond.

Just wondered if there were known problem areas before I take the back off & go poking about.

[nomoresonys]

Re: UE32C5100QW Dropping signal.

could it be the location, as in not getting a good signal, the tv that it works on did you have in same location as the one that is dropping signal?

[Davi.p]

Re: UE32C5100QW Dropping signal.

So you are using the hdmi input to watch tv? if yes a possible cpu desoldering problem or maybe a hdmi port controller soldering problem

[Sussexhandyman]

Re: UE32C5100QW Dropping signal.

So you are using the hdmi input to watch tv? if yes a possible cpu desoldering problem or maybe a hdmi port controller soldering problem

That looks distinctly possible as the problem exists with both the HDMI port & using a scart converter in that port. It seems not to have a positive contact, ie too loose.

The back is coming off later so I hope it will be an easy fix.