Sony KDL-32s5500

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  • satinser
    Badcaps Veteran
    • Oct 2012
    • 214
    • uk

    #1

    Sony KDL-32s5500

    Issue with this TV is when BBC channel is selected TV will switch off and back on about 12seconds later. It only happens on BBC channels. I believe it to be a corrupted firmware issue but tried doing a factory reset many times to reset firmware. Been informed that when successful RESET should appear briefly at bottom left of screen. For some reason this does not happen and TV annoyingly refuses to be restored to factory settings. Any body able to help????
  • dick_barton
    Badcaps Legend
    • Aug 2015
    • 6643
    • Wales

    #2
    Re: Sony KDL-32s5500

    Maybe this will help.
    Attached Files
    Willing to help but I'm no expert.

    Comment

    • satinser
      Badcaps Veteran
      • Oct 2012
      • 214
      • uk

      #3
      Re: Sony KDL-32s5500

      Really appreciate your help. I was trying pressing the up arrow and then pressing the manual power button on side. Which despite many attempts didnt activate factory settings as it should.
      Now tried putting it into service mode as the instructions you forwarded to me. Again afraid no joy. What im finding is after pressing the i+ button when i press 5 as per instruction the TV switches on. Must of tried it a dozen or more times but still refuses to get into service mode. Had it gone into service mode I could have then pressed 8 then Mute then 0 to enable factory settings that way.
      Have you ever had a Sony KDL that refuses to go into service menu?

      Comment

      • sonyboy
        New Member
        • Oct 2017
        • 1
        • England

        #4
        Re: Sony KDL-32s5500

        Hi satinser, this is my first post on this site so please forgive any transgressions, as my patience at the moment is pretty meagre!
        I am trying to set a Sony KDL-32S5500 to factory settings also and have been through the same procedure as you, with the same negative results.
        Did you ever solve the problem?
        Many thanks

        Comment

        • raileanu
          Senior Member
          • Sep 2015
          • 127
          • United Kingdom

          #5
          Originally posted by satinser
          Re: Sony KDL-32s5500

          Really appreciate your help. I was trying pressing the up arrow and then pressing the manual power button on side. Which despite many attempts didnt activate factory settings as it should.
          Now tried putting it into service mode as the instructions you forwarded to me. Again afraid no joy. What im finding is after pressing the i+ button when i press 5 as per instruction the TV switches on. Must of tried it a dozen or more times but still refuses to get into service mode. Had it gone into service mode I could have then pressed 8 then Mute then 0 to enable factory settings that way.
          Have you ever had a Sony KDL that refuses to go into service menu?
          The TV should be On then do the folowing sequence on remote i + 5 + volume up + power

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12306
            • U.S.

            #6
            Might not get a response, last post was nearly 8 years ago.

            Comment

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