Philips 37PFL9604H/12 37" TV - Black screen

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • safesurfer65
    Senior Member
    • Feb 2014
    • 112
    • Scotland

    #1

    Philips 37PFL9604H/12 37" TV - Black screen

    Hello all

    Got a Philips 37PFL9604H/12 37" TV with a black screen with sound. Inverters ? Anyone any experience with this model of TV ?

    Many thanks

    Mark
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: Philips 37PFL9604H/12 37" TV - Black screen

    post good clear pictures of the backside of the TV so we can see what we are dealing with.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • tom66
      EVs Rule
      • Apr 2011
      • 32560
      • UK

      #3
      Re: Philips 37PFL9604H/12 37" TV - Black screen

      Presuming no backlight? Checked inverter fuses? Checked 24V for inverters? BLON present?
      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

      Comment

      • safesurfer65
        Senior Member
        • Feb 2014
        • 112
        • Scotland

        #4
        Re: Philips 37PFL9604H/12 37" TV - Black screen

        Hi

        I've had a better look at this TV. See attached photo. Its one of these ambilight jobs. I can't see any obvious inverter in this TV. When its first switched on it shows the Philips logo screen then the screen goes completey black (no backlight). On the power supply I'm getting no voltage from the BL-On at all but 4.9v from BL-Dim. Any ideas ? See attached pic for reference.

        thanks

        Mark
        Attached Files

        Comment

        • tom66
          EVs Rule
          • Apr 2011
          • 32560
          • UK

          #5
          Re: Philips 37PFL9604H/12 37" TV - Black screen

          Inverter is on the PSU.
          So, you should get brief BLON but I think you are saying it is dropping out?
          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

          Comment

          • safesurfer65
            Senior Member
            • Feb 2014
            • 112
            • Scotland

            #6
            Re: Philips 37PFL9604H/12 37" TV - Black screen

            Hi Tom

            No, I was checking the BL-On as I plugged it in and switched it on but nothing. I also checked the 2 black leads going from the top of the power supply directly to the screen and no power at all coming from them. Seems a bit odd as the screen does come on briefly showing the Philips logo for a few seconds. I'm presuming power supply, tricky part to find it seems !

            thanks

            Mark

            Comment

            • tom66
              EVs Rule
              • Apr 2011
              • 32560
              • UK

              #7
              Re: Philips 37PFL9604H/12 37" TV - Black screen

              If you checked those high voltage leads you've probably damaged your multimeter - about 3.5kV present on those!
              Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
              For service manual, schematic, boardview (board view), datasheet, cad - use our search.

              Comment

              • safesurfer65
                Senior Member
                • Feb 2014
                • 112
                • Scotland

                #8
                Re: Philips 37PFL9604H/12 37" TV - Black screen

                Ouch

                It did say high voltage beside them. No power seems to be coming from them and my multimeter still seems to be working.

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Philips 37PFL9604H/12 37" TV - Black screen

                  Well, you were lucky that the BL_ON was not present so the high voltage circuit did not get turn on to damage your meter. You can cut the Bl_on signal wire that goes back to the main board and then use 1K resistor between the BL_ON pin and the Standby power supply pin on the power supply-inverter board to force on the backlights to test (you must have all the connectors back in place).
                  It seems to me that you have main board problem.
                  Last edited by budm; 06-11-2014, 10:21 AM.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • Alastair E
                    Chief Womble
                    • Mar 2013
                    • 1963
                    • U.K.

                    #10
                    Re: Philips 37PFL9604H/12 37" TV - Black screen

                    To save cutting the wire, its nearly always possible to carefully winkle the barb that holds that wire/connector in the plastic of the plug and remove it from the plug without damage.

                    Just push back into the plug when you're done....
                    TELEFIX

                    How PLASMA SCREENS WORK, X-SUS and Y-SUS what they do--
                    http://www.irf.com/technical-info/appnotes/an-1088.pdf
                    PLEASE DO NOT EMAIL ME PRIVATELY FOR REPAIR ADVICE. QUESTIONS BELONG ON THE FORUM!

                    Comment

                    Related Topics

                    Collapse

                    • VcemPzd
                      Black screen Lenovo legion 5 pro 16ACH6H gaming laptop
                      by VcemPzd
                      Hello everyone !

                      My name is Chris, I am a 30 years old embedded software developer working in the automotive industry. I am really passionate about learning new skills and repairing/crafting stuff. I came around this forum last week with the goal of repairing my faulty gaming laptop, indeed, I was video editing on it when suddenly a black screen popped and never disappeared I bought some stuff to try to repair it and learn as many things as possible about computer repairs but nothing worked so far. When the black screen appeared, my legion 5 pro was connected to my external monitor...
                      04-28-2025, 10:14 AM
                    • DaniK
                      Acer Aspire E5-574-52RH - black screen
                      by DaniK
                      Hi everyone,
                      I have this strange behaviour with Acer Aspire E5-574-52RH, i5 6200U, intel graphics, DA0ZRWMB6G0 Rev G, model ZRW.
                      Laptop came in for a SSD upgrade, took everything apart to install the SSD.
                      Everything started after modifying BIOS settings to boot UEFI instead of Legacy.
                      Laptop works fine, i installed windows 10 and drivers/updates, everything works ok(when it works)
                      The black screen problem is random, maybe 5 out 10 times, laptop remains with the black screen, no image

                      Symptoms are:
                      - random black screen after displaying Acer logo...
                      02-21-2024, 06:27 AM
                    • turmix
                      AOC U34G3XM, new monitor, black screen with backlight on, possible shortcircuit during dissassembly
                      by turmix
                      Hello, I'm working on a new deskmod pc project and have a problem with my monitor, an AOC U34G3XM, well, I may have bricked it.

                      The monitor was dismanteled and the separate parts parts integrated in the desk. the screen panel alone is on the upper part, and main board/video board + power board on the back of the desk (not enough place on the cover to fit it)
                      At first everything was working smoothly, then I decided to change the connexion between the video board and the screen for a longer one. Still working fine

                      During another reassembly, I made a mistake, and...
                      01-29-2024, 03:48 AM
                    • m1ch43lzm
                      HP Pavilion 15-eh Board DAG7HAMB8F0 - CPU throttling to 0.4GHz (PROCHOT_EXT) and black screen
                      by m1ch43lzm
                      Hi, this is my personal laptop, which the original board (lets call it Board A) blew up PU8700 (TPS51486), making a hole on the board, i had left the laptop at my desk one day with the battery fully charged and didn't touch it for a week, but when i tried to turn it on it didn't
                      Thought the battery was dead, so i plugged in the charger then tried to power on, the power LED blinked once, charged LED still orange, unplugged the charger, plugged in again and I noticed the "magic smoke" smell, so i unplugged the charger, removed the back cover and saw the blown IC (the "magic...
                      05-12-2025, 08:37 PM
                    • seve91
                      ACER XV340CK 34" black screen
                      by seve91
                      Hi everyone,
                      I got this monitor with black screen problem.
                      I thought the problem was in the motherboard, so I bought 2 smashed monitor same model to disassemble boards and swap them, but same issue remains.
                      After some tries I've found out that connecting LVDS cable on-fly after powering on the LCD panel let me see the whole screen for half sec, then goes black again.
                      TCON got two output flats, because each flat goes to a tiny board with some COF, each tiny board manages half LCD panel.
                      I discover that if I leave connected only right side (right flat of the TCON),...
                      07-30-2025, 02:32 PM
                    • Loading...
                    • No more items.
                    Working...