Hello. Have a 55" Hisense TV that starts to load the Android OS (no backlight issues) -> reaches the app screen where you can view the assorted icons including Netflix and always crashes at the same point just after this launch. If I quickly press the cursor buttons, the cursor can navigate to the settings menu but will power off just after a few seconds of this activity. Do not believe it is power related since the crash is very accurate in the boot cycle.
After the OS 'crashes', the power does go off and the from white LED goes dark for about 20 seconds and then ON again. At this point, the remote can be used to power up again -> Android splash screen launches and the cycle repeates.
No red blinking lights so suspecting this to be a s/w fault rather than a hardware one.
Is it possible to reload the latest firmware / Android OS for a fresh start? At this time, believe it is an Android OS corruption.
There is a 'service' hole on the back left of the TV and what appears to be a dome switch at the end. Is this a factory RESET button? The tactile dome switch does not appear to be compress when poking the hole so may have to remove the back cover to review this switch.
Welcome all suggestions. Thanks.
After the OS 'crashes', the power does go off and the from white LED goes dark for about 20 seconds and then ON again. At this point, the remote can be used to power up again -> Android splash screen launches and the cycle repeates.
No red blinking lights so suspecting this to be a s/w fault rather than a hardware one.
Is it possible to reload the latest firmware / Android OS for a fresh start? At this time, believe it is an Android OS corruption.
There is a 'service' hole on the back left of the TV and what appears to be a dome switch at the end. Is this a factory RESET button? The tactile dome switch does not appear to be compress when poking the hole so may have to remove the back cover to review this switch.
Welcome all suggestions. Thanks.
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