samsung pn50a400c2d volume remot problems

[cookiemonster131]

okay i have searched all over the internet and for one you guys know your stuff and 2 i cannot find a definetive answer.


here is the scenario, all of the sudden my 4 year old tv, samsung pn50a400c2d turned itself down to 0 and is holding it because the volume bar will no disappear. sometimes it goes away in a minute sometimes an hour. it does not change if you turn off the tv or even unplug it. when you turn it back on it is still volume bar on and if you turn it up it just rocks between 0-1.

problem 2 is that the remote when this is happening does not always work, i have done the camera check and the remote is working and has NEW batteries in it. also the blue light on the TV flashes to show it gets signal but it does nothing.... again same time frame for it to stop working and start working again....

so i am not scared to take the the TV apart but i am trying to figure out which board would control these problems. as best i can tell from ym research is that it is the A/V main board with the connectors for input and output on it or the logic board.

can someone please point me in the right direction?

Thanks in advance for your help!

[tom66]

Re: samsung pn50a400c2d volume remot problems

Actually, you're most likely dealing with a problem with the side button board. It's behind the buttons or touch panel of the TV. It sometimes combines the sensor on the board too. You can either try cleaning it (sounds like a bit of dirt is stuck in the volume down button) or getting a new one, they're fairly cheap.

[kc8adu]

Re: samsung pn50a400c2d volume remot problems

+1
common issue is glass cleaner getting inside.

[cookiemonster131]

Re: samsung pn50a400c2d volume remot problems

thanks guys for the help, does anyone have a source for one, in case it needs to be replaced. i do not see any on ebay right now.....


i will try cleaning it tonight!

[tom66]

Re: samsung pn50a400c2d volume remot problems

thanks guys for the help, does anyone have a source for one, in case it needs to be replaced. i do not see any on ebay right now.....


i will try cleaning it tonight!

You'll need the part number written on the board.

[randtek]

Re: samsung pn50a400c2d volume remot problems

A quick check you can make to see if that board will fix your problem, is to disconnect one ond of tha cable going between that board and the main board. You can disconnect it from either end. If the volume bar goes away, you know that board will fix yoru problem.

[cookiemonster131]

Re: samsung pn50a400c2d volume remot problems

randtek i didnt see your post but that was my thought process. i took it apart today and disconnected it as i do not use the side buttons. Sure enough we are back in buisness, THANKS GUYS!!!!!