Insignia NS-32lcd red ghosting??

[reeves03]

We have a Insignia ns-32lcd 1st model that displays kind of a red ghosting that changes with the image. Tried different input connectors and went through systems settings and nothing seems to affect it. Contacted Insignia support not very much help suggested it sounds like a color convergence issue and take it to Best Buy and let them look at it. Anyone here have any suggestions??

Thanks,
Jason

[PlainBill]

Re: Insignia NS-32lcd red ghosting??

We have a Insignia ns-32lcd 1st model that displays kind of a red ghosting that changes with the image. Tried different input connectors and went through systems settings and nothing seems to affect it. Contacted Insignia support not very much help suggested it sounds like a color convergence issue and take it to Best Buy and let them look at it. Anyone here have any suggestions??

Thanks,
Jason

First of all, Insignia said 'convergence issue'? Are they nuts? It is not possible to have a convergence issue on an LCD TV.

Next, I hope you realize that remote troubleshooting is definitely a case of GIGO - Garbage In, Garbage Out. And 'Kind of a red ghosting' doesn't provide much information. You've tried different inputs - a good move. Does the problem also appear with the menus? If it does not, the problem is definitely a main board issue. Otherwise I would suspect Tcon board.

Above all, a picture is worth a thousand words.

PlainBill