Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

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  • Grasshopper2Ant
    Member
    • Jul 2023
    • 15
    • Canada

    #1

    Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

    No backlight issue. Have sound and can see menu with flashlight.

    Suspect LED driver, voltages are 100V each side. What should the voltages be for 75 inch TV on the Power Supply Board? I have 96 leds x3 volts per=288/2=144 volt per side?
    Am I low on my volts causing the leds not to light up?

    Before I got all backlights out, the right side was a bit darker than left side. How many leds
    need to be out for all to not work?

    Thinking of getting a led tester. If leds light up, would that confirm it is the Power Supply Board?

    I do not want to dismantle entire board to get at leds at this time and hope to diagnose it is not.the PSB

    Thanks for any help guys!.
    Last edited by Grasshopper2Ant; 07-27-2023, 03:05 PM. Reason: Add to post
  • diif
    Badcaps Legend
    • Feb 2014
    • 6978
    • England

    #2
    Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

    It's LEDs not driver.

    Comment

    • Grasshopper2Ant
      Member
      • Jul 2023
      • 15
      • Canada

      #3
      Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

      Thanks for reply. Anyway to confirm this 100%.

      Comment

      • Grasshopper2Ant
        Member
        • Jul 2023
        • 15
        • Canada

        #4
        Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

        Originally posted by Grasshopper2Ant
        No backlight issue. Have sound and can see menu with flashlight.

        Suspect LED driver, voltages are 100V each side. What should the voltages be for 75 inch TV on the Power Supply Board? I have 96 leds x3 volts per=288/2=144 volt per side?
        Am I low on my volts causing the leds not to light up?

        Before I got all backlights out, the right side was a bit darker than left side. How many leds
        need to be out for all to not work?

        Thinking of getting a led tester. If leds light up, would that confirm it is the Power Supply Board?

        I do not want to dismantle entire board to get at leds at this time and hope to diagnose it is not.the PSB

        Thanks for any help guys!.
        Here is similar board as mine. Can someone tell me how many volts I should be getting at the two LED driver connects on 75 inch Vizio?

        Also, I am getting a 300V led tester. If the leds light up on both connects, would that confirm it is power supply board?

        Thanks for any help!
        Attached Files

        Comment

        • Grasshopper2Ant
          Member
          • Jul 2023
          • 15
          • Canada

          #5
          Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

          Power Supply board at LED driver connectors on and off board with power plugged in.

          180 plus volts at connectors and board at start-up and dwindles to 100 volts in 5 seconds.

          No Vizio logo or backlights.

          Is this a normal board booting up?

          I am resided to it being backlights but still want to do the 300V LED tester test.

          Comment

          • Grasshopper2Ant
            Member
            • Jul 2023
            • 15
            • Canada

            #6
            Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

            Dismantled the TV.
            Tested the LEDs with tester. 2 rows consisting of 6 leds each side are out. That is 24 leds out.
            Trying to take the reflector sheet off but it is glued to the leds.
            How does one deal with the reflector sheet without tearing it. Very poor design by Vizio.
            Anyone else have this problem and how did you solve it?

            Comment

            • nomoresonys
              Badcaps Legend
              • Jan 2013
              • 12307
              • U.S.

              #7
              Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

              That sounds pretty odd, post a good picture of this.

              Comment

              • Grasshopper2Ant
                Member
                • Jul 2023
                • 15
                • Canada

                #8
                Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

                The led strips are glued to the back as well as the reflector.

                I decided to cut the reflector around the leds. Lots of extra bullshit but once I carved out the first one I used it as a template for the rest. Tedious but just get a rhythm going.

                A strip with 6 leds measure 34V on my tester.

                Ordering a set and update later.
                Attached Files

                Comment

                • bscottjohnston
                  Senior Member
                  • Aug 2023
                  • 52
                  • USA

                  #9
                  Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

                  Originally posted by Grasshopper2Ant
                  Dismantled the TV.
                  Tested the LEDs with tester. 2 rows consisting of 6 leds each side are out. That is 24 leds out.
                  Trying to take the reflector sheet off but it is glued to the leds.
                  How does one deal with the reflector sheet without tearing it. Very poor design by Vizio.
                  Anyone else have this problem and how did you solve it?
                  Wondering if a heat gun on low or a hair dryer might get the sheet out without damage. On my 70" Vizio with the panel out the LEDs would start up and I could see which ones were damaged without the tester.

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12307
                    • U.S.

                    #10
                    Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

                    Could use a hairdryer, not too hot of a setting but most will peel right off with steady slow pulling, did a big vizio the other day, each led had it's own little screw beside it holding the sheet in place, have not seen that very often.

                    Comment

                    • Grasshopper2Ant
                      Member
                      • Jul 2023
                      • 15
                      • Canada

                      #11
                      Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

                      Thanks for tips guys!I

                      I looked at a shop Jimmy video and he cut it out with Olfa razor blade.

                      That is what I did. 16 strips. Top 4 rows had screws on LED strips, bottom 4 was glued with white thermal tape.

                      To put back new strips I used double sided thermal tape and on reflector edges and installed.

                      As a tip, buy or source the tape beforehand. I could not find it anywhere at any

                      Ordered on Amazon. Cheaper if you have time to get from Aliexpress.

                      Anyways, all was good till I messed up install which I will start a new thread for help.
                      Last edited by Grasshopper2Ant; 08-11-2023, 09:57 PM.

                      Comment

                      • Grasshopper2Ant
                        Member
                        • Jul 2023
                        • 15
                        • Canada

                        #12
                        Re: Visio V755-G4 LED TV: No backlight, have sound, see menu with light.

                        The LEDs I had on my strips were all out on the bad rows, 4 rows.

                        I replace bad ones with existing good ones and all light up. I did same to other side and all lit up.

                        I tested a strip and I could not get one individually to light up with my new led tester.

                        Probably testing it wrong.

                        Comment

                        • howardc64
                          Badcaps Veteran
                          • Jun 2017
                          • 653
                          • United States

                          #13
                          Looks like have one with bad backlight. Here is a diagnostic summary. Will post update after backlight order/replacement and see how easy to get sticky reflector paper off.

                          Model

                          Click image for larger version  Name:	IMG_0244.jpg Views:	0 Size:	3.99 MB ID:	3757589
                          Right side backlight failure

                          This is a white screen test from youtube

                          Click image for larger version  Name:	IMG_0251.jpg Views:	0 Size:	2.68 MB ID:	3757584

                          LED tester results

                          Looks like 4x serial circuit. Each circuit is 6 6V LEDs/row x 4 rows or 130V @ 5.4V/LED. A pair of serial circuit is connected in parallel so if only 1 serial circuit fails in this parallel pair causing PSU to safety protection shut off the rail, then both serial circuits will be off. This is exact the pattern on the screen.

                          LED testor shows 128V on parallel 2x serial circuit for left side of screen and 154V on the right side of screen.

                          Click image for larger version  Name:	IMG_0246.jpg Views:	0 Size:	2.58 MB ID:	3757581

                          Disassembly Warning

                          Rear panel switches have a very short connection and connector will break easily. Best to have 2 people can carefully rotate the rear cover off. Here is a photo of my broken one

                          Click image for larger version  Name:	IMG_0250.jpg Views:	0 Size:	2.70 MB ID:	3757583

                          Misc Pics

                          Click image for larger version  Name:	IMG_0249.jpg Views:	0 Size:	2.81 MB ID:	3757585 Click image for larger version  Name:	IMG_0245.jpg Views:	0 Size:	2.66 MB ID:	3757582 Click image for larger version  Name:	IMG_0247.jpg Views:	0 Size:	2.89 MB ID:	3757586 Click image for larger version  Name:	IMG_0248.jpg Views:	0 Size:	3.07 MB ID:	3757587

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