Brother Maintenance Tools and repair help for QL-570

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  • DriversScrew
    Member
    • Dec 2021
    • 24
    • Germany

    #1

    Brother Maintenance Tools and repair help for QL-570

    Anyone can provide the software tools for Brother P-Touch QL-570?
    According to the service manual there should exist
    - Reset software tool (ql500tstReset.exe)
    - Maintenance software tool (ql570tstSE.exe)
    - VR adjustment tool (ql500tstVRAdjust.exe)
    - Auto power-off setting tool (autopoff.exe)
    On the brother homepage I only can find autopoff.exe and a tool called ptsweep.exe.

    I got the QL-570 as defective, but it powered up normal (voltages measured ok) with cutting and paper feed working until a paper roll and driver were installed on the connected pc.
    The device now only shows a dim red LED light. Powering on/off doesn't work.

    I'll do voltage measurements again to exclude an electrical/power supply problem. I'm not sure, if it's possible to access the printer in this state with any of the software tools?
  • DriversScrew
    Member
    • Dec 2021
    • 24
    • Germany

    #2
    Re: Brother Maintenance Tools and repair help for QL-570

    Update:
    When unplugged from mains power after some days I'm able to switch on normally. All functions are working for a short period (about one minute). After that the device seems to freeze.

    I measure only about 2.5V on the connector for the ON/OFF button where the other buttons show 3.3V when upressed.
    According to the service manual there are no components on the ON/OFF line, that could cause this behavior. R9 and R10 values measure ok.


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    • DriversScrew
      Member
      • Dec 2021
      • 24
      • Germany

      #3
      Re: Brother Maintenance Tools and repair help for QL-570

      I did more measurements and found strange high voltage about 25V on the ON/OFF button connector (CN8) when it is unplugged. With the plugged connector this drops to the 2.5V mentioned before.
      Unluckily my linked schematic doesn't show up.

      Comment

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