MSI - GE72 6QD Apache Pro - gaming laptop

[rammstein9910]

Hello everyone, I need a dump file for MSI gaming laptop GE72 6QD

MSI GE72 6QD APACHE PRO ( Skylake)
MB: MS-1795
BIOS Version 106
ec 101

What I have done: Tried to update BIOS from HDD from inside the BIOS built-in tool, it went succesfull the laptop restarted and had blank black screen no backlight. CPU fan spins after a minute, cpu-gpu warm, keyboard lit.

Currently waiting for the CH341A programmer to arrive.
I updated a 2015??? bios to 2018E1795IMS.11D /dont know the old version precisely./

[peste]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

Hello everyone, I need a dump file for MSI gaming laptop GE72 6QD

MSI GE72 6QD APACHE PRO ( Skylake)
MB: MS-1795
BIOS Version 106
ec 101

What I have done: Tried to update BIOS from HDD from inside the BIOS built-in tool, it went succesfull the laptop restarted and had blank black screen no backlight. CPU fan spins after a minute, cpu-gpu warm, keyboard lit.

Currently waiting for the CH341A programmer to arrive.
I updated a 2015??? bios to 2018E1795IMS.11D /dont know the old version precisely./

https://www.msi.com/Laptop/ge72-6qd-...port#down-bios

[rammstein9910]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

https://www.msi.com/Laptop/ge72-6qd-...port#down-bios

I used the latest bios from that website and did not check their suggestion so ended up with bricked board.

[peste]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

I used the latest bios from that website and did not check their suggestion so ended up with bricked board.

is the bios on the MSI site, you won't find a better one, what programmer do you have? did you remove the bios chip from the board before writing?

[rammstein9910]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

Exactly: KeeYees SOP8 SOIC8 Test Clip for EEPROM 25CXX / 24CXX + CH341A 24 25 Series EEPROM Flash BIOS USB Programmer. ////from amazon

No, I didnt remove it. I`m planning to use the clip what comes with.

[peste]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

Exactly: KeeYees SOP8 SOIC8 Test Clip for EEPROM 25CXX / 24CXX + CH341A 24 25 Series EEPROM Flash BIOS USB Programmer. ////from amazon

No, I didnt remove it. I`m planning to use the clip what comes with.

with the clip you may have errors..it would be better to remove the chip from the board, or to glue wires between the programmer and the chip ..

[rammstein9910]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

OK, as soon as I receive it, i will update the thread.

[rammstein9910]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

I received today the programmer, i did use the file as you linked from the manufacturer website. I was able to write it for the first time, had no issue.

I was worried about EC chip (Don`t know what is that for yet) but that was fine.

[death1815]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

I received today the programmer, i did use the file as you linked from the manufacturer website. I was able to write it for the first time, had no issue.

I was worried about EC chip (Don`t know what is that for yet) but that was fine.

I need the number of the chip set

[rammstein9910]

Re: MSI - GE72 6QD Apache Pro - gaming laptop

I need the number of the chip set

What do you mean?

[dr.thodt]

Hi,
I've a MSI GE72 which crashed during firmware update, according to the customer.
The symptoms are exact like original poster's issue.
I did flash a new BIN to the chip (off board). This did not change anything.
I do see traffic between bios and cpu when probing pin 2 and 5 of the bios chip, so something is good.
The final thing I want to try is reflashing the EC. I did practice on another board with the ENE KB9028Q on it, which succeeded, so I'd like to give it a go on this one.
Can somebody help me with an EC dump?

[SMDFlea]

post the laptop serial number and the EC backup

[dr.thodt]

I get verification errors while dumping this EC.
Serial number is GE72 6QD-016NLK1509000008.
So I probably found the smoking gun: corrupt EC chip.

I do have spare EC chips, so that shouldn't be a problem. Unless you really need a dump.

[peste]

I get verification errors while dumping this EC.
Serial number is GE72 6QD-016NLK1509000008.
So I probably found the smoking gun: corrupt EC chip.

I do have spare EC chips, so that shouldn't be a problem. Unless you really need a dump.

post full name and model, motherboard model,

[dr.thodt]

post full name and model, motherboard model,

MSI
GE72 6QD-016NL
PSN: GE72 6QD-016NL-BB7670H16G1T0DS10MH
S/N: GE72 6QD-016NLK1509000008
Model no: MS-1795
Mainboard: MS-16J51 ver 1.0

[hoaca388]

MSI
GE72 6QD-016NL
PSN: GE72 6QD-016NL-BB7670H16G1T0DS10MH
S/N: GE72 6QD-016NLK1509000008
Model no: MS-1795
Mainboard: MS-16J51 ver 1.0

GE72 6QD Apache Pro EC

[dr.thodt]

Thanks for the quick effort.
Unfortunately this did not change the laptop's behavior.
From this point on this machine sadly became a brick.

[Blasphemous-Troll]

Would you by any chance have the ec dump for Kb9028q - C for the MSI GF63 Thin 10SC-838. (i5 10500H, 1650 max q).
My laptop is at a repair shop which broke it and is claiming they can't do anything as they don't have the program to flash onto a new chip.

[SMDFlea]

Would you by any chance have the ec dump for Kb9028q - C for the MSI GF63 Thin 10SC-838. (i5 10500H, 1650 max q).
My laptop is at a repair shop which broke it and is claiming they can't do anything as they don't have the program to flash onto a new chip.

Off topic. This thread is for the GE72 6QD

[Blasphemous-Troll]

Hey sorry I don't know how this forum works I think I've posted a message separately as well although I fear there is another post discussing the same topic which I can't find. Apologies from my side.