Hello,
I'm posting in this thread because I have a very similar model and I'm not able to create a new topic yet.
Laptop Model: HP 17-cp0003sf Motherboard: 17n_amd_fp6_lucienne
SN 5CG42005KK
Problem: The laptop is stuck in a boot loop and will not start.
Symptom sequence:
I am attaching my two files:
Could someone please help me by either extracting the firmware from the EXE or providing a known-good dump with my DMI data transferred?
Thank you very much.
I'm posting in this thread because I have a very similar model and I'm not able to create a new topic yet.
Laptop Model: HP 17-cp0003sf Motherboard: 17n_amd_fp6_lucienne
SN 5CG42005KK
Problem: The laptop is stuck in a boot loop and will not start.
Symptom sequence:
- On the first power-on, a recovery screen appears with a progress bar.
- The process finishes or fails, and the laptop shuts down.
- It automatically powers on again to a black screen and hangs (no POST).
I am attaching my two files:
- My original 16MB backup. The file is structurally corrupt (UEFITool can't parse its regions), but it should contain the board's original DMI information (Serial Number, MAC address, etc.).
- The official BIOS update EXE from the HP support site.
Could someone please help me by either extracting the firmware from the EXE or providing a known-good dump with my DMI data transferred?
Thank you very much.
Comment