samsung j3 6 mobile phone

[vinceroger69]

Hi guys i need some advice i have been asked to look at a mobile phone its basically brand new but they reset it some reason and have forgotten the google account password so they cant set the phone up i have tried all the fixes on youtube none work, now my question is im thinking of re loading the firmware through odin3 but is the google account in the firmware or in the software?
these are the two links i have found
https://www.galaxyrom.com/2016/03/up...oid-5-1-1.html
https://www.sammobile.com/samsung/ga...SM-J320FN/VOD/

[diif]

Re: samsung j3 6 mobile phone

If a factory reset doesn't work, then I doubt reflashing the firmware would.
Have they/you not tried a Google password reset ?

[vinceroger69]

Re: samsung j3 6 mobile phone

yes diff they have not even got the phone number associated with that account anymore so they cant receive the text etc, i have tried the reset through the android screen power on home button volume up and did a reset that way, what made me mention the firmware/software is i took it too my local phone repair shop and they said they could reload the phone software/firmware and it would be like a brand new phone but they wanted £30.00 so trying to fix myself.

[diif]

Re: samsung j3 6 mobile phone

It's worth a try if the phone is already effectively bricked at this point.
It will be like a new phone, but it's possible there is some authentication that identifies if an account was properly removed from the phone when it connects to Google servers when it's setup with the new account.
If it does you/the phone is still in the same position so nothing lost apart from a little time.

I had a friend a few months back ask me to do something similar. A week old phone with receipt but his girlfriend had changed her password when drunk. I tried everything and even rang Google who were no help, I didn't think of trying to reload the firmware, so I'm interested to know if it works.

[vinceroger69]

Re: samsung j3 6 mobile phone

Thanks diff one last question on that second link i posted the samsung firmware one this phone came factory unlocked which one out of the united kingdom list would you use?

[diif]

Re: samsung j3 6 mobile phone

That page is for Vodafone firmware. Is there the PDA/CSC marked on the sticker under the battery ?

[piernov]

Re: samsung j3 6 mobile phone

FRP cannot be easily removed. The point is that people cannot use stolen phones, pretty much like iCloud (FRP is still less secure than iCloud). On some phones with some Android version there are bypass method to get past the setup screen though.

[vinceroger69]

Re: samsung j3 6 mobile phone

FRP cannot be easily removed. The point is that people cannot use stolen phones, pretty much like iCloud (FRP is still less secure than iCloud). On some phones with some Android version there are bypass method to get past the setup screen though.

Hi thanks for replying i have tried all the youtube video methods none work you can get so far with the set up then it says this phone was reset please enter the google account details associated with this phone this is a friend of mine phone he has a receipt etc of purchase so know its not stolen etc as i would not touch one like that, its odd that the phone shop says it can be done i wonder how they do it?

[vinceroger69]

Re: samsung j3 6 mobile phone

That page is for Vodafone firmware. Is there the PDA/CSC marked on the sticker under the battery ?

sorry diff maybe wrong link i sent, he was using a giffgaff sim so guess its 02 but hey says he brought the phone from argos unlocked/simfree and just checked under battery and on phone box no numbers present

[jackfish]

Re: samsung j3 6 mobile phone

try this...https://www.youtube.com/watch?v=Gc7wGdoITjg

hasint been a android phone i couldn't bypass..just need to check the version when you do the factory reset...should;d be 7.0 or 7.01...

[vinceroger69]

Re: samsung j3 6 mobile phone

It's worth a try if the phone is already effectively bricked at this point.
It will be like a new phone, but it's possible there is some authentication that identifies if an account was properly removed from the phone when it connects to Google servers when it's setup with the new account.
If it does you/the phone is still in the same position so nothing lost apart from a little time.

I had a friend a few months back ask me to do something similar. A week old phone with receipt but his girlfriend had changed her password when drunk. I tried everything and even rang Google who were no help, I didn't think of trying to reload the firmware, so I'm interested to know if it works.

The person who owns the phone is now on holiday once hes back i will see if he wants me too try it with a warning it may brick his phone (guess he could re sell screen assembly etc) or does he want too take it to the phone shop and see if they can fix it.

[vinceroger69]

Re: samsung j3 6 mobile phone

try this...https://www.youtube.com/watch?v=Gc7wGdoITjg

has not been a android phone i couldn't bypass..just need to check the version when you do the factory reset...should;d be 7.0 or 7.01...

ok will give that a try this phone i think is android 5.01 i think certainly not 7.0 do you think it may still work?

Edit this did not work when i download anything im not getting the download complete message so cant install nothing

[jackfish]

Re: samsung j3 6 mobile phone

https://www.gsmarena.com/samsung_gal...2016)-7760.php
samsung j3 can be upgraded..check the specs

[vinceroger69]

Re: samsung j3 6 mobile phone

The man who the phone belongs to has decided to take it too the phone shop and let them sort it out i will update if the shop was successful.