19V to 3.3,5v regulator, nothing out

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  • p1muserfan
    Senior Member
    • Apr 2014
    • 184
    • USA

    #1

    19V to 3.3,5v regulator, nothing out

    Have a Quanta Z09 board from an Acer that suddenly wouldn't start after sitting on my bench for a week. I have 19V to the chip (PU1, pin 16) but nothing out (I need 3.3v out of pin 8 and 5v out of pin 17, correct)? I removed the chip and pins 14 and 15 on the board are short to ground (15 is in fact a ground pin). Is it a bad chip or is pin 14 being short messing up the works?
    Attached Files
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: 19V to 3.3,5v regulator, nothing out

    What page of this PU1 CI is in?
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • p1muserfan
      Senior Member
      • Apr 2014
      • 184
      • USA

      #3
      Re: 19V to 3.3,5v regulator, nothing out

      Originally posted by budm
      What page of this PU1 CI is in?
      Page 32

      Comment

      • p1muserfan
        Senior Member
        • Apr 2014
        • 184
        • USA

        #4
        Re: 19V to 3.3,5v regulator, nothing out

        Was bad chip, replaced, now have 3.3 and 5v back. Have power to KBC. Have 3v at power button and it drops to 0 when I short it but no 3v at rsmrst pin on KBC. Chip change?

        Comment

        • p1muserfan
          Senior Member
          • Apr 2014
          • 184
          • USA

          #5
          Re: 19V to 3.3,5v regulator, nothing out

          Anybody? Is there anything else I can check to confirm whether it's the KBC or not?

          Comment

          • fddizon
            Badcaps Veteran
            • Sep 2011
            • 555
            • Philippines

            #6
            Re: 19V to 3.3,5v regulator, nothing out

            try reflash bios

            Comment

            • p1muserfan
              Senior Member
              • Apr 2014
              • 184
              • USA

              #7
              Re: 19V to 3.3,5v regulator, nothing out

              Originally posted by fddizon
              try reflash bios
              I think it worked. When I pushed the start button on the daughter card the blue light came on but before the fan started to spin the audio chip on the daughter card blew. I would start the board manually but I'm not sure which pins to short on cn13 (p. 19).

              Comment

              • p1muserfan
                Senior Member
                • Apr 2014
                • 184
                • USA

                #8
                Re: 19V to 3.3,5v regulator, nothing out

                Originally posted by p1muserfan
                I think it worked. When I pushed the start button on the daughter card the blue light came on but before the fan started to spin the audio chip on the daughter card blew. I would start the board manually but I'm not sure which pins to short on cn13 (p. 19).
                Board starts just fine with daughter card with audio chip removed

                Comment

                • p1muserfan
                  Senior Member
                  • Apr 2014
                  • 184
                  • USA

                  #9
                  Re: 19V to 3.3,5v regulator, nothing out

                  Success was short lived, board cut off while running for a few minutes. Didn't short out, still have 3.3 and 5 volts at regulator but not at coils or voltage at KBC. Have no idea what to do next...

                  Comment

                  • fzabkar
                    Badcaps Veteran
                    • Mar 2009
                    • 772
                    • Australia

                    #10
                    Re: 19V to 3.3,5v regulator, nothing out

                    I don't understand. Are you saying that you still have +5VPCU and +3VPCU at PU1 but not at coils PL1 and PL4 (2.2uH)? If so, then I can't see how that could be possible.

                    Comment

                    • p1muserfan
                      Senior Member
                      • Apr 2014
                      • 184
                      • USA

                      #11
                      Re: 19V to 3.3,5v regulator, nothing out

                      Originally posted by fzabkar
                      I don't understand. Are you saying that you still have +5VPCU and +3VPCU at PU1 but not at coils PL1 and PL4 (2.2uH)? If so, then I can't see how that could be possible.
                      Yes, that's what I'm saying, I don't get it. Have voltage on the following pins of PU1:
                      3-2v
                      4-5v
                      8-3.3v
                      9-4.7v
                      13-5.6v
                      16-19v
                      17-5v
                      18-3.3v
                      22-4.9v
                      Last edited by p1muserfan; 10-26-2015, 09:47 PM.

                      Comment

                      • Joseph cauchi
                        jccomputers
                        • Jan 2015
                        • 89
                        • Malta

                        #12
                        Re: 19V to 3.3,5v regulator, nothing out

                        Sorry but can you explain what is daughter card and how to use it.
                        Thank you

                        Comment

                        • fzabkar
                          Badcaps Veteran
                          • Mar 2009
                          • 772
                          • Australia

                          #13
                          Re: 19V to 3.3,5v regulator, nothing out

                          I see what you mean.

                          The VREG5 and VREG3 supplies are the IC's internal 5V and 3.3V linear regulators whereas the +3VPCU and +5VPCU supplies are generated by the IC's SMPS PWM Buck Controllers. Both enable pins (EN and ENC) are active, so all four supplies should be running. However, it appears that only the linear regulators are working.

                          Are there any short circuits on the 3VPCU or 5VPCU supplies?

                          RT8223P, Richtek, dual step-down, SMPS controller plus 5V/3.3V linear regulators, 6V to 25V input, 2V to 5.5V output:
                          https://cdn.badcaps-static.com/pdfs/...315d8d2e1c.pdf

                          Comment

                          • p1muserfan
                            Senior Member
                            • Apr 2014
                            • 184
                            • USA

                            #14
                            Re: 19V to 3.3,5v regulator, nothing out

                            I changed the 3.3,5v regulator chip and now the board powers again. Maybe it's something I'm doing wrong. When the board died I had put it in the laptop shell because I wanted to connect and use the keyboard. But I didn't secure the board in the bottom case with screws and therefore the board wasn't grounded?

                            Comment

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