Dell Motherboard LA-K491P no power

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  • mferna14
    Badcaps Legend
    • Jun 2018
    • 1046
    • Canada

    #1

    Dell Motherboard LA-K491P no power

    Dear Friends, I am working on Dell Latitude 5420​ Motherboard LA-K491P Rev: 2.0(A01) ., Absolutely no power at all. I tried to find the schematics but I think it's not available. Upon observation I saw one chip ISL95860 burnt near the CPU, replaced it but still nothing. The Amp meter is totally blacked out, no display at all. When I connect the battery, at least on one of the battery terminal data lines pins there is 3.3v present. This board is using JHL8040R for each USB-C ports. Can anyone help where to start & if anyome can share the schematics, I would appreciate. Thanks in advance
  • SMDFlea
    Super Moderator
    • Jan 2018
    • 22097
    • UK

    #2
    Read the posts in the LA-K491P schematic request thread https://www.badcaps.net/forum/troubl...ed#post3507736 , the LA-K371P is similar
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment

    • mferna14
      Badcaps Legend
      • Jun 2018
      • 1046
      • Canada

      #3
      @SMDFlea​, thanks, I have it with me, the layout & component are mostly different, I have no idea why they say that it's similar. Totally 2 different motherboards & this MB has only 1 USB-C port

      Comment


      • SMDFlea
        SMDFlea commented
        Editing a comment
        Sorry i didn`t check the boards, i just took the comment at face value
    • pc_okay
      Badcaps Veteran
      • May 2022
      • 244
      • FRANCE

      #4
      Hello,

      You Connect a usb-c amp metter and you have no display at all?
      Did the usb-c charger LED stop Lightning too when you plug charger in?

      Comment

      • mon2
        Badcaps Legend
        • Dec 2019
        • 14720
        • Canada

        #5
        My schematic for the LA--k491P has the TPS65994 onboard.

        Click image for larger version

Name:	PD_controller.png
Views:	476
Size:	65.3 KB
ID:	3509388

        Comment

        • mferna14
          Badcaps Legend
          • Jun 2018
          • 1046
          • Canada

          #6
          Originally posted by pc_okay
          Hello,

          You Connect a usb-c amp metter and you have no display at all?
          Did the usb-c charger LED stop Lightning too when you plug charger in?
          You Connect a usb-c amp metter and you have no display at all? Like I said before... No Display on the amp meter, TOTALLY Blacked OUT.....
          Did the usb-c charger LED stop Lightning too when you plug charger in? No power at all, this is why no LED activity at all. DEAD

          If any repair tips given to me, I would appreciate.


          Comment

          • mferna14
            Badcaps Legend
            • Jun 2018
            • 1046
            • Canada

            #7
            Originally posted by mon2
            My schematic for the LA--k491P has the TPS65994 onboard.

            Click image for larger version

Name:	PD_controller.png
Views:	476
Size:	65.3 KB
ID:	3509388
            Yes mon2 you are right, TPS65994 is the PD controller on this motherboard. I got the boardview for this model but stil no Schematic, do you have the schematics to share with us.,trouble shooting will be easier. I have already shared the boardview in the schematics for LA-K491P thread.

            Comment

            • mon2
              Badcaps Legend
              • Dec 2019
              • 14720
              • Canada

              #8
              Yes I do but in a locked PDF. Let me PM you.

              Comment

              • pc_okay
                Badcaps Veteran
                • May 2022
                • 244
                • FRANCE

                #9
                You have boardview here, you don't need shematic for now:
                https://www.badcaps.net/forum/troubl...-0-3-boardview

                If amp metter stop working and your charger LED light off, you may have a big short somewhere, that's why I ask you these questions...
                Don't forget to check if your USB-C connector are good too.

                Then with the boardview you can check resistance to ground (without power) on your USB-C lines: CC1, CC2, VBUS .... then post values jere or make some conclusion.

                Comment

                • mferna14
                  Badcaps Legend
                  • Jun 2018
                  • 1046
                  • Canada

                  #10
                  @pc_okay​., I checked all the USB-C ports & they look like new, no pins damage. I checked all the caps around TPS65994 & they are good. No Short. There is voltage of 3.3 to power on this chip. I am assuming that this chip is defective. I will replace & then inform you'll, thanks dear.

                  Comment

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