USB ports not working on Advent

[Mikeyboy2007]

hi guys bought the girlfriend a Advent Veroa I30IL1 , problem is the USB ports are not working. i opened the thing up and there was a ribbin coming from the motherboard to the USB ports so i ordered new usb ports and cable online, got them through. after replacement i switched laptop on and again no luck > what could be the problem guys

[selldoor]

Re: USB ports not working on Advent

Post a really clear picture of the area of the motherboard where the usb connector is.

[Mikeyboy2007]

Re: USB ports not working on Advent

Post a really clear picture of the area of the motherboard where the usb connector is.

hope these are clear enoug mate ?

[selldoor]

Re: USB ports not working on Advent

Assuming you are using windows does the usb controller show in device manager

[Mikeyboy2007]

Re: USB ports not working on Advent

in the device manager it shows as USB controllers but when i plug something in get abso nothing. tried it with a USB drive to see if it would show up in system management but doesnt show ??

[selldoor]

Re: USB ports not working on Advent

Hopefully someone will have working knowledge of the problem only other
thing I can think of is , is the cable the right way up in the connector.

[Mikeyboy2007]

Re: USB ports not working on Advent

Hopefully someone will have working knowledge of the problem only other
thing I can think of is , is the cable the right way up in the connector.

yeah mate tried it both ways

[selldoor]

Re: USB ports not working on Advent

Tried uninstalling all the controllers in device manager then rebooting to re install. Update the bios?

[spidey]

Re: USB ports not working on Advent

first find the schematic, then measure usb ports + - and 2 data pin (middle two pins) but i think, in your case, +5 v is missing. check schematic find +5v trace the circuit find the failure and fix it or get +5v (stable)from nearest 5v switch to usb + pin. make sure if it is always on.

[spleenharvester]

Re: USB ports not working on Advent

Are you sure that ribbon's in all the way matey? It doesn't look like it is in the picture.

EDIT: Nvm looks fine from another angle :p

[Mikeyboy2007]

Re: USB ports not working on Advent

Tried uninstalling all the controllers in device manager then rebooting to re install. Update the bios?

will try that when i get the thing back together and update you

[Mikeyboy2007]

Re: USB ports not working on Advent

dont know if this is relevant guys as ive not noticed any other problems as of yet but as i was putting the laptop back together i noticed a burn mark on the ribbon of the touchpad , looked on the motherboard where the ribbon goes to on the opposite side and this is what i seen, looks like something is burnt out even through the plastic sheet that covers the motherboard.!

[cheapie]

Re: USB ports not working on Advent

dont know if this is relevant guys as ive not noticed any other problems as of yet but as i was putting the laptop back together i noticed a burn mark on the ribbon of the touchpad , looked on the motherboard where the ribbon goes to on the opposite side and this is what i seen, looks like something is burnt out even through the plastic sheet that covers the motherboard.!

I think that would be the problem.

[fddizon]

Re: USB ports not working on Advent

you will need the schematic for that lappy. and find out what the part number and replace that

[selldoor]

Re: USB ports not working on Advent

Yeh - that would do it!! could be a 5v voltage regulator. can you post a close up picture of it. Can you read any numbers on it. Tak a pic and read what you can then get some Isopropyl alcohol and try and clean it to see if it reveals any more.

[spidey]

Re: USB ports not working on Advent

first find the schematic, then measure usb ports + - and 2 data pin (middle two pins) but i think, in your case, +5 v is missing. check schematic find +5v trace the circuit find the failure and fix it or get +5v (stable)from nearest 5v switch to usb + pin. make sure if it is always on.

i allready told you what to do.

[DJduck]

Re: USB ports not working on Advent

Don't touch the dead chip, you might accidentally scrape off the part numbers (this burnt shit will come off very easily).

[fddizon]

Re: USB ports not working on Advent

spidey,

are you trying to tell us that even he will not replace the burnt part, he can fix it by tapping from a 5 volts stable supply?

tnx

[spidey]

Re: USB ports not working on Advent

spidey,

are you trying to tell us that even he will not replace the burnt part, he can fix it by tapping from a 5 volts stable supply?

tnx

Yes, if it is the +5v switch (the burnt ic), desolder it and just apply +5v.