HP ZR2740w briefly show an image then turns off

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  • Gadgetfun
    Member
    • Jan 2016
    • 11
    • The Netherlands

    #1

    HP ZR2740w briefly show an image then turns off

    Hi All,

    I have issues with one of my two ZR2740w monitors. When I turn my monitor on the blue led turn on and after a few seconds shows briefly my desktop then turn off. I have made an slo-mo iphone video to demostrate my issue. Fastforward to 1.38.

    I've searched the forum and found 4 threads about the ZR2740w but not a clear anwser.

    Is this t-con issue?

    Demo Video

    Cheers!
    Last edited by Gadgetfun; 01-07-2016, 11:47 AM. Reason: Add the time the image shows up in the video.
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: HP ZR2740w briefly show an image then turns off

    How about showing the pictures of the boards so we can see what we are dealing with?
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • Gadgetfun
      Member
      • Jan 2016
      • 11
      • The Netherlands

      #3
      Re: HP ZR2740w briefly show an image then turns off

      Hi Budm,

      Here are the images.
      Attached Files

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: HP ZR2740w briefly show an image then turns off

        So I look at the Video, the backligts came on for second and then went out?
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • budm
          Badcaps Legend
          • Feb 2010
          • 40746
          • USA

          #5
          Re: HP ZR2740w briefly show an image then turns off

          https://www.badcaps.net/forum/showth...hlight=ZR2740w

          So what do you get on my post 3?

          My Post 19:
          You can put DC amp meter in series with each strip of the LED string to see which one is not drawing the current before it goes into shutdown mode. The circuit will shutdown if it detects short or open circuit in any one of the string. Most common failure in LED backlights is due to open LED.


          I really like the post 20 remark to my suggestion:
          'good luck with that theory,
          i'll post some foto's of a strip, and driver board soon.

          What he shown is not even the same what we were working on.
          Last edited by budm; 01-07-2016, 12:55 PM.
          Never stop learning
          Basic LCD TV and Monitor troubleshooting guides.
          http://www.badcaps.net/forum/showthr...956#post305956

          Voltage Regulator (LDO) testing:
          http://www.badcaps.net/forum/showthr...999#post300999

          Inverter testing using old CFL:
          http://www.badcaps.net/forum/showthr...er+testing+cfl

          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
          http://s807.photobucket.com/user/budm/library/

          TV Factory reset codes listing:
          http://www.badcaps.net/forum/showthread.php?t=24809

          Comment

          • Gadgetfun
            Member
            • Jan 2016
            • 11
            • The Netherlands

            #6
            Re: HP ZR2740w briefly show an image then turns off

            So I need to stripdown the whole screen till I see the leds right?

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: HP ZR2740w briefly show an image then turns off

              You should take Voltage measurement for each LED string first just to see what you are getting.
              Taking the LCD panel is the last thing you want to do, it is easily damaged.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • Gadgetfun
                Member
                • Jan 2016
                • 11
                • The Netherlands

                #8
                Re: HP ZR2740w briefly show an image then turns off

                I have dissemble everything and connected all together on the table. What happens is that there are two rows of leds at the bottom one left and one right. The Right one is not working. As you can see from the video is that for a short amount of time a image is displayed this is only from one row of leds.

                Comment

                • Gadgetfun
                  Member
                  • Jan 2016
                  • 11
                  • The Netherlands

                  #9
                  Re: HP ZR2740w briefly show an image then turns off

                  See video demonstrating this.

                  Demo Video Leds

                  Comment

                  • Gadgetfun
                    Member
                    • Jan 2016
                    • 11
                    • The Netherlands

                    #10
                    Re: HP ZR2740w briefly show an image then turns off

                    Aha lose connector.
                    Attached Files

                    Comment

                    • Gadgetfun
                      Member
                      • Jan 2016
                      • 11
                      • The Netherlands

                      #11
                      Re: HP ZR2740w briefly show an image then turns off

                      I also see that one led is broken a piece chipped off.

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: HP ZR2740w briefly show an image then turns off

                        So you will have to check and see if that dead LED strip has one or more LED with open circuit or bad connection, the LEDs on the strip are connected in series so if one goes open circuit then whole strip will not light up.
                        Updated: you already found the cause of the problem.
                        Last edited by budm; 01-07-2016, 04:04 PM.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • Gadgetfun
                          Member
                          • Jan 2016
                          • 11
                          • The Netherlands

                          #13
                          Re: HP ZR2740w briefly show an image then turns off

                          Originally posted by budm
                          So you will have to check and see if that dead LED strip has one or more LED with open circuit or bad connection, the LEDs on the strip are connected in series so if one goes open circuit then whole strip will not light up.
                          Updated: you already found the cause of the problem.
                          Now I hope I soldered it correctly :P and the chipped led is hopefully working.

                          Are those led strips for sale?

                          Comment

                          • Gadgetfun
                            Member
                            • Jan 2016
                            • 11
                            • The Netherlands

                            #14
                            Re: HP ZR2740w briefly show an image then turns off

                            Woot!
                            Attached Files

                            Comment

                            • budm
                              Badcaps Legend
                              • Feb 2010
                              • 40746
                              • USA

                              #15
                              Re: HP ZR2740w briefly show an image then turns off

                              Nice, I cannot see how that SMD connector came off the board like that.
                              Never stop learning
                              Basic LCD TV and Monitor troubleshooting guides.
                              http://www.badcaps.net/forum/showthr...956#post305956

                              Voltage Regulator (LDO) testing:
                              http://www.badcaps.net/forum/showthr...999#post300999

                              Inverter testing using old CFL:
                              http://www.badcaps.net/forum/showthr...er+testing+cfl

                              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                              http://s807.photobucket.com/user/budm/library/

                              TV Factory reset codes listing:
                              http://www.badcaps.net/forum/showthread.php?t=24809

                              Comment

                              • Gadgetfun
                                Member
                                • Jan 2016
                                • 11
                                • The Netherlands

                                #16
                                Re: HP ZR2740w briefly show an image then turns off

                                Are those led strips available to buy? It works but some leds are damaged.

                                Comment

                                • unilogic
                                  New Member
                                  • Aug 2010
                                  • 4

                                  #17
                                  Re: HP ZR2740w briefly show an image then turns off

                                  Hi Gadgetfun,
                                  I completely disassembled the LCD (delicate and complicated!)
                                  Have you ever found a replacement led strip? I've got two shorted leds on the left strip.

                                  Comment

                                  • Mario
                                    Senior Member
                                    • Sep 2007
                                    • 64

                                    #18
                                    Re: HP ZR2740w briefly show an image then turns off

                                    Originally posted by unilogic
                                    Hi Gadgetfun,
                                    I completely disassembled the LCD (delicate and complicated!)
                                    Have you ever found a replacement led strip? I've got two shorted leds on the left strip.
                                    If you have access to old iMacs. 27" it's basically the same lcd. 2009-2011 . There probably are a bunch with dead GPU floating around.

                                    Comment

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