Samsung BlinkMaster SA550

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  • bluto
    Badcaps Veteran
    • Oct 2007
    • 557

    #1

    Samsung BlinkMaster SA550

    Well here we have another shining example of Samsung monitor greatness. This particular specimen was born in March 2011. After less than 2 years in service it was given to me as 'broken'. But for us folks on BCN, broken is a relative term.

    What did I find out about this 'broken' monitor? First of all it is an LED which apparently makes it less complicated on the insides than an LCD. It also has an external power brick. The symptoms are this: With nothing plugged in, it will turn on and show a gray box in the upper left that flashes between 'HDMI' and 'Analog'. If I plug an HDMI cable in to the monitor (not connected to anything on the other end) it will turn into a bouncing box that says 'Check Signal Cable' forever. So yes, mister monitor, I will take your advice. Oh darn, I forgot to plug something in to you! So I plug the HDMI cable into an active source and a few seconds later the 'HDMI' box comes back up in the top left and then just as it seems like it is about to display a picture, the whole thing shuts off. Using the analog input has much the same behavior.

    So I crack this thing open hoping to see a bunch of bulged caps. But this is a different animal and thus has no on board power supply and inverter board like an LCD. I see only a couple of SMD 'lytics on the logic board. It even appears to be missing a few given the empty spaces. The solder marks seem to suggest that they could have been stolen for the next monitor on the assembly line. The 'screen size selector' jumper is pretty cute too! While I was at it, I did probe the power brick and it had a steady 14.2volts coming out of it.

    One other noteworthy thing about this piece of junk is that is is supposedly 'eco' friendly. It has some kind of sensor just under the name badge on the front that according to the documentation will sense when you get out of your chair and then turn the screen off. I call BS on that feature. I tried unplugging the sensor but it had no effect. And the very last stupid feature about it is the buttons on the front. There are none! Apparently they are some sort of infrared emitter/sensor thing-a-ma-jigs that can sense the presence of your finger. I call BS on that too!

    Anyway:

    TLDR: This monitor turns itself off immediately upon being fed an HDMI or Analog VGA signal. I am not sure how to diagnose or fix it. I appreciate your help as always.
    Attached Files
    Last edited by bluto; 06-04-2013, 09:42 PM.
  • smason
    Badcaps Legend
    • Feb 2010
    • 1652
    • Canada

    #2
    Re: Samsung BlinkMaster SA550

    Crack open the power brick. It may measure ok on a voltmeter, but be noisy as hell from bad caps.
    Or scope it if you can, save a painful crackopen.
    36 Monitors, 3 TVs, 4 Laptops, 1 motherboard, 1 Printer, 1 iMac, 2 hard drive docks and one IP Phone repaired so far....

    Comment

    • mariushm
      Badcaps Legend
      • May 2011
      • 3799

      #3
      Re: Samsung BlinkMaster SA550

      Measure the voltage of the brick when you plug hdmi or vga. The load increase may get the brick unstable. Use an oscilloscope if you have one to spot if the voltage drops.
      Might also be worth checking the input voltage to that IC, should be 1.8v and/or 2.5v.

      Check under the connector shielding, see if there's some protection diodes shorted/dead....

      Yeah, the no buttons in front is not new, I have it on both my Samsung T240 and 2494HM monitors.
      They're capacitive, they detect when you put the finger on the plastic and react to it. See http://en.wikipedia.org/wiki/Capacitive_sensing

      As for sensor in front... it's quite possible that it exists and not just marketing crap. Can be as simple as a infrared led pulsating at a particular frequency and a sensor measuring the delay in getting the infrared back on the sensor.

      Comment

      • retiredcaps
        Badcaps Legend
        • Apr 2010
        • 9271

        #4
        Re: Samsung BlinkMaster SA550

        Originally posted by smason
        Crack open the power brick. It may measure ok on a voltmeter, but be noisy as hell from bad caps.
        I agree. Many people leave the adapter plugged in so it is running 24x7x365 so those caps could be noisy.

        This, from a person who doesn't even own or know how to use a scope.
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        We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

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        Comment

        • re-atari
          Senior Member
          • Oct 2010
          • 136

          #5
          Re: Samsung BlinkMaster SA550

          Originally posted by bluto
          What did I find out about this 'broken' monitor? First of all it is an LED which apparently makes it less complicated on the insides than an LCD. It also has an external power brick. The symptoms are this: With nothing plugged in, it will turn on and show a gray box in the upper left that flashes between 'HDMI' and 'Analog'. If I plug an HDMI cable in to the monitor (not connected to anything on the other end) it will turn into a bouncing box that says 'Check Signal Cable' forever. So yes, mister monitor, I will take your advice. Oh darn, I forgot to plug something in to you! So I plug the HDMI cable into an active source and a few seconds later the 'HDMI' box comes back up in the top left and then just as it seems like it is about to display a picture, the whole thing shuts off. Using the analog input has much the same behavior.

          TLDR: This monitor turns itself off immediately upon being fed an HDMI or Analog VGA signal. I am not sure how to diagnose or fix it. I appreciate your help as always.
          Check thread https://www.badcaps.net/forum/showthread.php?t=26922, post #14 in particular. The entire SA and A series LED monitors is plagued by firmware corruption, reflashing the firmware will bring the monitor back to life.

          I speak from own experience, bought a 'defective' 27SA550 that showed the exact phenomenon you described and revived it by simply reflashing the firmware. Amazingly it was not even 1,5 years old.

          re-atari
          Last edited by re-atari; 06-05-2013, 03:55 AM.

          Comment

          • bluto
            Badcaps Veteran
            • Oct 2007
            • 557

            #6
            Re: Samsung BlinkMaster SA550

            Wow that was possibly the easiest fix ever! Just DL the firmware from here (35mb!):

            http://www.samsung.com/ca/support/mo...lDownload=true (click on the firmware tab on the right)

            I loaded it on my poor old ThinkPad and connected the VGA connection to the secondary monitor port on the side of the TP. Ran the program and 5 minutes later I was back in business!

            Thanks for the help! I guess a little thanks goes to Samsung for stepping up to try and fix their mistake.
            Attached Files

            Comment

            • re-atari
              Senior Member
              • Oct 2010
              • 136

              #7
              Re: Samsung BlinkMaster SA550

              Originally posted by bluto
              Wow that was possibly the easiest fix ever! Just DL the firmware from here (35mb!):

              http://www.samsung.com/ca/support/mo...lDownload=true (click on the firmware tab on the right)

              I loaded it on my poor old ThinkPad and connected the VGA connection to the secondary monitor port on the side of the TP. Ran the program and 5 minutes later I was back in business!

              Thanks for the help! I guess a little thanks goes to Samsung for stepping up to try and fix their mistake.
              Don't mention it
              It is indeed a good thing Samsung stepped in and released a fix for this fault. But I'd really like to know how and why it occurred in the first place, if only to prevent it from happening again in the future. I suspect the fault has something to do with the possibility to reflash the firmware through the VGA cable. This is done through the ID pins in the VGA cable, programmed to act as an IIC bus. (Bugs in) other programs might inadvertently send some data through the bus when trying to detect the attached monitor, and in doing so overwrite the firmware with garbage data just by accident.
              I keep the firmware reflash program safely within reach, just in case the monitor goes belly up again. No problem so far, though.

              re-atari

              Comment

              • nassimhamdi
                Senior Member
                • Feb 2016
                • 149
                • algeria

                #8
                Re: Samsung BlinkMaster SA550

                iwant to this Dump please?????????????????!!

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Samsung BlinkMaster SA550

                  https://www.samsung.com/us/business/...ries-s27a550h/
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

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