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    SyncMaster 2493HM with no picture and solid blue LED

    My problem is related to this thread, but it's over a year old, and my problem is slightly different.

    I have the same type of monitor (Samsung SyncMaster 2493HM) with the same basic problem: When I turn it on, I get no picture, but the LED remains a solid blue, which is supposed to mean that the logic board and power supply are working. I, however, don't hear a persistent clicking sound; I only hear one quick "click" when I touch the power button.

    I received the monitor as a gift from a friend who knew I liked to repair electronics. When I first attempted to repair it about a month ago, I heard something come loose inside the case as I was about to open it. Rather than continuing to pry the monitor apart, I decided to plug it back in, and it worked! It continued to work without any issues until I went on vacation last week.

    I was gone for about a week and a half, and the monitor was left sitting in my apartment (without air conditioning in Florida). Upon attempting to use it again, I have found that it is having the same exact problem it had when I first received it. I have now actually opened it only to find that all of the capacitors appear to be fine (no bulging whatsoever).

    One thing I was expecting to find once I opened it was whatever had come loose originally; I found nothing. I removed the logic board and found that some component on it rattles when I shake it. I have no idea if this is the problem since it appeared to be present when the monitor was working.

    I do not think that the capacitors are the problem, and I am hesitant to replace them because my current soldering iron is awful for desoldering (it can't seem to heat any solder through the desoldering braid).

    I love this monitor... is it wrong to love a monitor? When it works, it is simply beautiful. My backup monitor is from ~2004 and is ugly by comparison, but at the very least it is reliable. I very much want to fix this, so if anyone has any suggestions, they will be greatly appreciated.

    #2
    Re: SyncMaster 2493HM with no picture and solid blue LED

    Originally posted by InfiniteSquareWell View Post
    When I turn it on, I get no picture, but the LED remains a solid blue, which is supposed to mean that the logic board and power supply are working.
    1) It could be a simple as a blown fuse or shorted transistor somewhere in the inverter section.

    2) Post clear focused top down pictures of all your boards following my sig file below exactly. We want the picture compositions like so

    https://www.badcaps.net/forum/showpo...94&postcount=1

    3) If you have a multimeter, post a picture of it for one retiredcaps' bonus points.
    --- begin sig file ---

    If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

    We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

    Please do not post inline and offsite as they slow down the loading of pages.

    --- end sig file ---

    Comment


      #3
      Re: SyncMaster 2493HM with no picture and solid blue LED

      Here are the pics of the boards in my monitor and my multimeter. Let me know if any additional pictures would be helpful.
      Attached Files

      Comment


        #4
        Re: SyncMaster 2493HM with no picture and solid blue LED

        1) One retiredcaps bonus point for a picture of your RadioShack multimeter.

        2) Now use the multimeter to see if F1 is blown on the inverter board. A good fuse should measure less than 1.0 ohm. Report your findings.

        3) There are 4 mosfets on the inverter board. One of them is U6 (APM4030A). I can't make out the pcb designation for the other 3. For all 4, see if they are shorted. Section 2 at

        https://www.badcaps.net/forum/showpo...4&postcount=19

        has procedures on how to test.

        Report your findings for all 4. You should have 12 readings in total.

        4) The power board has a lot of brown dried up glue that might have turned conductive. I suggest removing them with an exacto knife or like too.
        Last edited by retiredcaps; 08-22-2012, 08:47 PM.
        --- begin sig file ---

        If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

        We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

        Please do not post inline and offsite as they slow down the loading of pages.

        --- end sig file ---

        Comment


          #5
          Re: SyncMaster 2493HM with no picture and solid blue LED

          Originally posted by retiredcaps View Post
          2) Now use the multimeter to see if F1 is blown on the inverter board. A good fuse should measure less than 1.0 ohm. Report your findings.

          3) There are 4 mosfets on the inverter board. One of them is U6 (APM4030A). I can't make out the pcb designation for the other 3. For all 4, see if they are shorted. Section 2 at

          https://www.badcaps.net/forum/showpo...4&postcount=19

          has procedures on how to test.

          Report your findings for all 4. You should have 12 readings in total.
          I checked the fuse and the mosfets and all give readings which indicate they are working (fuse = 0 - 0.1 ohms, each of the 12 readings for the mosfets >= ~4700 ohms).

          I'll remove the dried glue tomorrow. Any other suggestions? Thanks for your help so far.

          Comment


            #6
            Re: SyncMaster 2493HM with no picture and solid blue LED

            Originally posted by InfiniteSquareWell View Post
            Any other suggestions?
            1) On the power board, there is usually a legend by the connectors. Show a picture of it

            2) We are looking for BL_ON or something like that. This pin is generated by the main/logic board and tells the power supply to turn on the backlights. What is the DC voltage on this pin?

            3) What is the DC voltage on both sides of Fuse F1 (inverter board) wrt to ground?
            Last edited by retiredcaps; 08-23-2012, 12:35 AM.
            --- begin sig file ---

            If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

            We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

            Please do not post inline and offsite as they slow down the loading of pages.

            --- end sig file ---

            Comment


              #7
              Re: SyncMaster 2493HM with no picture and solid blue LED

              4) Q4 on the inverter board looks like a voltage regulator.

              What is the part number? What are the DC voltages for each pin wrt to ground?

              Report them like so along with the part number (include all lines on the IC) of the IC.

              U100
              AS1117-33
              pin 1 = 0.0
              pin 2 = 3.3
              pin 3 = 5.0
              Last edited by retiredcaps; 08-23-2012, 12:34 AM.
              --- begin sig file ---

              If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

              We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

              Please do not post inline and offsite as they slow down the loading of pages.

              --- end sig file ---

              Comment


                #8
                Re: SyncMaster 2493HM with no picture and solid blue LED

                5) If you hookup a source displaying your favourite wallpaper, do you see it by shining a flashlight on it or in a really dark room?

                6) IC304 and IC113 on the main/logic board look like voltage regulators. What are the part numbers and DC voltage of each pin with respect to ground?

                Report them like so along with the part number (include all lines on the IC) of the IC.

                U100
                AS1117-33
                pin 1 = 0.0
                pin 2 = 3.3
                pin 3 = 5.0
                Last edited by retiredcaps; 08-23-2012, 12:34 AM.
                --- begin sig file ---

                If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

                We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

                Please do not post inline and offsite as they slow down the loading of pages.

                --- end sig file ---

                Comment


                  #9
                  Re: SyncMaster 2493HM with no picture and solid blue LED

                  Not that it is any help at the moment the rattle may be a ball switch S301?
                  whch moves the display landscape/portrait - not listed as something this screen has but perhaps the board is used in other sets - I suppose it could also be vesa mounted.
                  Please upload pictures using attachment function when ask for help on the repair
                  http://www.badcaps.net/forum/showthread.php?t=39740

                  Comment


                    #10
                    Re: SyncMaster 2493HM with no picture and solid blue LED

                    I see retired caps has suggested the flashlight on screen but reading through
                    I cant see if you have been asked if the screen flashes on at all when you
                    switch on - try in a dimly lit room.
                    Please upload pictures using attachment function when ask for help on the repair
                    http://www.badcaps.net/forum/showthread.php?t=39740

                    Comment


                      #11
                      Re: SyncMaster 2493HM with no picture and solid blue LED

                      The monitor seems to be working again, although I didn't really do anything. While I was measuring the 5V feed to the logic board, I heard a slight click and the backlight came on. I put the monitor back together, and now it's working again.

                      Thanks a lot for the help! It's hard to find anyone with enough technical experience to diagnose a faulty monitor. I'll definitely be back if the monitor fails again.

                      Comment


                        #12
                        Re: SyncMaster 2493HM with no picture and solid blue LED

                        Sounds like a cold solder joint - let us know WHEN it fails (not IF.)
                        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                        Comment


                          #13
                          Re: SyncMaster 2493HM with no picture and solid blue LED

                          Originally posted by tom66 View Post
                          Sounds like a cold solder joint - let us know WHEN it fails (not IF.)
                          Yeah... so I got up this morning, and it's not working again. Once it started working last night, I didn't have any problems with it. I'm starting to think I should never turn it off for more than 5 minutes.

                          So this is typical of a cold solder joint? How would I locate that?

                          Comment


                            #14
                            Re: SyncMaster 2493HM with no picture and solid blue LED

                            Pictures are not really clear enough for troubleshooting- set it all up as it was when you
                            were testing the 5v in and flex the board where you were probing. If it comes on take a close up in focus shot of the area front and back. If it doesnt come on (again with it all set up to come on) get a hair dryer and apply gentle heat - start with the area you were probing and work around the whole board then if still nothing move onto the power supply board.
                            Please upload pictures using attachment function when ask for help on the repair
                            http://www.badcaps.net/forum/showthread.php?t=39740

                            Comment


                              #15
                              Re: SyncMaster 2493HM with no picture and solid blue LED

                              I think the problem might be with the power supply. I measured the voltages delivered to the inverter and logic boards (on the power board side) and found that the 5V output to the logic board is ~0.5V, and the 24V output to the inverter board is ~100mV. I checked with two multimeters and concluded the same thing. The power switch enable line (the blue wire on the smaller connection to the logic board) was ~3.5V, however.

                              Could the problem still be a capacitor or is a cold solder joint more likely? None of the solder joints are visibly loose, but I don't have a good eye for that.

                              Comment


                                #16
                                Re: SyncMaster 2493HM with no picture and solid blue LED

                                Could be either may have just come on when caps got heated up hair drier will also boost the caps specs slightly so still try that.
                                Please upload pictures using attachment function when ask for help on the repair
                                http://www.badcaps.net/forum/showthread.php?t=39740

                                Comment


                                  #17
                                  Re: SyncMaster 2493HM with no picture and solid blue LED

                                  The attached picture of DONG YANG's power supply remind me the bad glue cause the PFC NG at other Samsung LCD monitor.

                                  Maybe aging glue is your problem.

                                  Comment


                                    #18
                                    Re: SyncMaster 2493HM with no picture and solid blue LED

                                    Originally posted by Duncanbest View Post
                                    The attached picture of DONG YANG's power supply remind me the bad glue cause the PFC NG at other Samsung LCD monitor.

                                    Maybe aging glue is your problem.
                                    Covered that in post 4 & 5 apparently
                                    Please upload pictures using attachment function when ask for help on the repair
                                    http://www.badcaps.net/forum/showthread.php?t=39740

                                    Comment


                                      #19
                                      Re: SyncMaster 2493HM with no picture and solid blue LED

                                      I tried flexing the board in that spot and repeating everything as I did when it started working, but still nothing. I do not have a hair dryer, so I haven't tried that yet. I've included some pictures of the power supply that will hopefully be easy to see.

                                      What I've been doing is probing around the power board to look for any active voltages at all. The voltage regulators coming from the sides of the large component in the sixth picture are not outputting anything close to what they should (0.5V or less), but there are some capacitors and other components with reasonable voltage levels (5 - 15V).

                                      As you can see in the pictures, I haven't removed all the dried glue yet. It is very tough to remove, and I'm worried about breaking components as I do it. One of the components I removed glue from is shown in the last picture and is the yellow component located next to the capacitor. When I turn on the power supply, I hear and have seen a spark, and so maybe I breached the yellow plastic casing and made the problem worse.

                                      So should I just continue to remove the glue? If that ends up being the solution, do I need to replace all the old glue with new glue?
                                      Attached Files

                                      Comment


                                        #20
                                        Re: SyncMaster 2493HM with no picture and solid blue LED

                                        Originally posted by InfiniteSquareWell View Post
                                        One of the components I removed glue from is shown in the last picture and is the yellow component located next to the capacitor. When I turn on the power supply, I hear and have seen a spark, and so maybe I breached the yellow plastic casing and made the problem worse.
                                        Sounds bad It may be that you just uncovered the problem rather than caused it, either way,damage is done and those transformers seem hard to get hold of. If you can get the rest of the glue off without causing any more damage it may be repairable- we would need close up pics to inspect.
                                        Glue does not need replacing.
                                        Please upload pictures using attachment function when ask for help on the repair
                                        http://www.badcaps.net/forum/showthread.php?t=39740

                                        Comment

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