Acer AL2216w backlight issue

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  • tatatoothy
    New Member
    • Oct 2010
    • 8

    #1

    Acer AL2216w backlight issue

    hey

    my 22" acer flatscreen has just pooped out on me.

    The backlight powers on for about 1-2 seconds then powers off. It comes on when you turn it on to see the acer logo. then again for about a second whilst it shows the desktop then it's off. i can see that the desktop is still functional and displayed in the background.

    I replaced all of the 470uf caps on the power board. no other changes have been made. its still doing the same thing. for the record: none of the caps were bulging or looked bad. i figured this was the easiest possible fix and worth a shot.

    before i replaced the caps i disconnected each backlight to see if i could figure out if one of them was busted (4 connectors in total). nothing changed.

    i have a decent multimeter as my disposal.

    i'd love if someone could help me out.

    the number on the board (this is for future forum searchers) is 715g2278-1 . if you google this number you'll find some info on an AOC monitor in polish.

    what's my next step?

    here's a hi-res pic of the power board

  • PlainBill
    Badcaps Legend
    • Feb 2009
    • 7034
    • USA

    #2
    Re: Acer AL2216w backlight issue

    Originally posted by tatatoothy
    hey

    my 22" acer flatscreen has just pooped out on me.

    The backlight powers on for about 1-2 seconds then powers off. It comes on when you turn it on to see the acer logo. then again for about a second whilst it shows the desktop then it's off. i can see that the desktop is still functional and displayed in the background.

    I replaced all of the 470uf caps on the power board. no other changes have been made. its still doing the same thing. for the record: none of the caps were bulging or looked bad. i figured this was the easiest possible fix and worth a shot.

    before i replaced the caps i disconnected each backlight to see if i could figure out if one of them was busted (4 connectors in total). nothing changed.

    i have a decent multimeter as my disposal.

    i'd love if someone could help me out.

    the number on the board (this is for future forum searchers) is 715g2278-1 . if you google this number you'll find some info on an AOC monitor in polish.

    what's my next step?

    here's a hi-res pic of the power board
    Follow the links in my signature to find out how to take good quality pictures, take one of the back side of the board as close to 2000 x 2000 pixels as possible and attach it to your next post. Do NOT post it inline.

    PlainBill
    For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

    Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

    Comment

    • retiredcaps
      Badcaps Legend
      • Apr 2010
      • 9271

      #3
      Re: Acer AL2216w backlight issue

      Originally posted by tatatoothy
      The backlight powers on for about 1-2 seconds then powers off.

      what's my next step?

      here's a hi-res pic of the power board
      Rev 0.2 will be up sometime next week if things go well, but see rev 0.1 at

      https://www.badcaps.net/forum/showthread.php?t=10419

      That should give you some ideas for starters. Ask questions if something doesn't make sense.

      PS. Please don't post images inline. Use the manage attachment function.
      --- begin sig file ---

      If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

      We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

      Please do not post inline and offsite as they slow down the loading of pages.

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      Comment

      • tatatoothy
        New Member
        • Oct 2010
        • 8

        #4
        Re: Acer AL2216w backlight issue

        Here are macro pics of the board both top and bottom.

        Thanks for everyone's help so far
        Attached Files

        Comment

        • PlainBill
          Badcaps Legend
          • Feb 2009
          • 7034
          • USA

          #5
          Re: Acer AL2216w backlight issue

          Well, you have some work ahead. I've marked up one of the pictures, here are the measurements to make.

          The first is easy. Hook everything together EXCEPT the CCFLs. Plug 1 CCFL lead into it's socket. Turn on the monitor. Does the monitor light up, even for a brief flash? Disconnect that CCFL lead and hook the next one into it's socket. Again, turn on the monitor, do you see a flash? Repeat for all CCFLs.

          If one CCFL does not produce a flash, try plugging it into the adjacent connector. If it still does not flash, the CCFL (or it's wiring) is bad. If it DOES flash, try plugging and adjacent CCFL lead into that connector. If that one no longer flashes, you have a bad transformer, driver, connector, etc.

          The next test is slightly more complex. With the power off and the monitor unplugged, make the following measurements:

          Set your DMM to the 2K ohm range and measure from A to A', B to B', C to C', D to D'. The readings should be in the 1K ohm range, and within 3% of one another. If you get readings of 'open' for all, don't worry. Try reading the resistance from the point marked Gnd to A, B, C, and D. Again, they should be within 3% of one another.

          If one is significantly different, that transformer is bad, you can stop.

          The next test is rather difficult. You will be dealing with painful and potentially lethal voltages. I suggest you have someone assist you (preferably not someone who would profit by your demise).

          With everything hooked together, set your DMM to the 20 VAC range. Put the black probe at Gnd, and the red probe at Va. Have your assistant hit the power button on the monitor so the CCFLs come on. Repeat cycling the power button several times, record the voltage (readings may vary from time to time). Now repeat the process for Vb, Vc, and Vd.

          The last test is similar. Set your DMM to the 20 VDC range and repeat the process, except measure the voltages at Ra, Rb, Rc, and Rd.

          Report the readings.

          I have circled an IC, U801. What is the part number?

          PlainBill
          Attached Files
          For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

          Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

          Comment

          • tatatoothy
            New Member
            • Oct 2010
            • 8

            #6
            Re: Acer AL2216w backlight issue

            Originally posted by PlainBill
            Well, you have some work ahead. I've marked up one of the pictures, here are the measurements to make.

            The first is easy. Hook everything together EXCEPT the CCFLs. Plug 1 CCFL lead into it's socket. Turn on the monitor. Does the monitor light up, even for a brief flash?


            Disconnect that CCFL lead and hook the next one into it's socket. Again, turn on the monitor, do you see a flash? Repeat for all CCFLs.

            If one CCFL does not produce a flash, try plugging it into the adjacent connector. If it still does not flash, the CCFL (or it's wiring) is bad. If it DOES flash, try plugging and adjacent CCFL lead into that connector. If that one no longer flashes, you have a bad transformer, driver, connector, etc.
            there are 4 sockets (s1-s4) and 4 cfl connectors marked as upper and lower blue and pink

            s1: Upper Blue + Upper Pink show nothing
            s2: All CFLs flash when connected here.
            s3: all cfls connected do not flash and the acer logo is not visible however the "no input" box is VERY FAINT but possible to see.
            s4: same as s3

            there is an audible, intermittent very high pitched (above 8Khz) buzzy sound when a cfl is connected to s3 and s4.


            Originally posted by PlainBill
            The next test is slightly more complex. With the power off and the monitor unplugged, make the following measurements:

            Set your DMM to the 2K ohm range and measure from A to A', B to B', C to C', D to D'. The readings should be in the 1K ohm range, and within 3% of one another. If you get readings of 'open' for all, don't worry. Try reading the resistance from the point marked Gnd to A, B, C, and D. Again, they should be within 3% of one another.
            A-A,B-B,C-C,d-D: open

            gnd-A: 982 ohms
            gnd-b: open
            gnd-c:989
            gnd-d: 979

            as per your instructions i will stop here.

            Originally posted by PlainBill
            If one is significantly different, that transformer is bad, you can stop.

            The next test is rather difficult. You will be dealing with painful and potentially lethal voltages. I suggest you have someone assist you (preferably not someone who would profit by your demise).

            With everything hooked together, set your DMM to the 20 VAC range. Put the black probe at Gnd, and the red probe at Va. Have your assistant hit the power button on the monitor so the CCFLs come on. Repeat cycling the power button several times, record the voltage (readings may vary from time to time). Now repeat the process for Vb, Vc, and Vd.

            The last test is similar. Set your DMM to the 20 VDC range and repeat the process, except measure the voltages at Ra, Rb, Rc, and Rd.

            Report the readings.

            I have circled an IC, U801. What is the part number?

            PlainBill

            Comment

            • PlainBill
              Badcaps Legend
              • Feb 2009
              • 7034
              • USA

              #7
              Re: Acer AL2216w backlight issue

              Originally posted by tatatoothy
              there are 4 sockets (s1-s4) and 4 cfl connectors marked as upper and lower blue and pink

              s1: Upper Blue + Upper Pink show nothing
              s2: All CFLs flash when connected here.
              s3: all cfls connected do not flash and the acer logo is not visible however the "no input" box is VERY FAINT but possible to see.
              s4: same as s3

              there is an audible, intermittent very high pitched (above 8Khz) buzzy sound when a cfl is connected to s3 and s4.




              A-A,B-B,C-C,d-D: open

              gnd-A: 982 ohms
              gnd-b: open
              gnd-c:989
              gnd-d: 979

              as per your instructions i will stop here.
              Something does not make sense here.

              Please verify you measure from B to Gnd, not B'. If that is correct, look over the solder joints very carefully. The reading indicates the transformer is open.

              PlainBill
              For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

              Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

              Comment

              • tatatoothy
                New Member
                • Oct 2010
                • 8

                #8
                Re: Acer AL2216w backlight issue

                Originally posted by PlainBill
                Something does not make sense here.

                Please verify you measure from B to Gnd, not B'. If that is correct, look over the solder joints very carefully. The reading indicates the transformer is open.

                PlainBill
                just rechecked. it still reads as open. used the continuity test to verify the leg on top is indeed connected to the solder joint and the connector and all tests well.

                Comment

                • PlainBill
                  Badcaps Legend
                  • Feb 2009
                  • 7034
                  • USA

                  #9
                  Re: Acer AL2216w backlight issue

                  Originally posted by tatatoothy
                  just rechecked. it still reads as open. used the continuity test to verify the leg on top is indeed connected to the solder joint and the connector and all tests well.
                  I would say that's the problem. Are there any numbers on the transformer?

                  PlainBill
                  For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

                  Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

                  Comment

                  • tatatoothy
                    New Member
                    • Oct 2010
                    • 8

                    #10
                    Re: Acer AL2216w backlight issue

                    80gl20t-23-dn
                    darfon 6501f 726041z

                    i did some googling for these numbers and came up with nothing

                    Comment

                    • tatatoothy
                      New Member
                      • Oct 2010
                      • 8

                      #11
                      Re: Acer AL2216w backlight issue

                      hey bill. thanks for your hard work so far. really appreciate it.

                      any suggestion on what to do next?

                      i've googled and googled and haven't found this darfon transformer anywhere. darfons site doesn't work.

                      Comment

                      • PlainBill
                        Badcaps Legend
                        • Feb 2009
                        • 7034
                        • USA

                        #12
                        Re: Acer AL2216w backlight issue

                        Originally posted by tatatoothy
                        hey bill. thanks for your hard work so far. really appreciate it.

                        any suggestion on what to do next?

                        i've googled and googled and haven't found this darfon transformer anywhere. darfons site doesn't work.
                        At this point your options are limited.

                        First. I'd pull the transformer if you haven't already done so, and see if by any chance the end of the winding broke where it was soldered to the leg of the transformer.

                        After that, you could try to buy a non-working inverter/power supply board (or non-working monitor) and salvage a transformer from that.

                        Or you could put it on the shelf and use it as a source for parts.

                        PlainBill
                        For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

                        Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

                        Comment

                        • tatatoothy
                          New Member
                          • Oct 2010
                          • 8

                          #13
                          Re: Acer AL2216w backlight issue

                          hey bill

                          after taking a look at the underside there was no obvious connection to the windings as they were covered in plastic on that side.

                          i've been looking for broken models but after taking a look at this board i realized that the same model number used different power inverter boards.

                          might be time to sell it on ebay for parts.

                          thank you for all of your help. i greatly appreciate it

                          Comment

                          • mdvickst
                            New Member
                            • Dec 2010
                            • 2

                            #14
                            Re: Acer AL2216w backlight issue

                            Hi all. I have an Acer AL216w that has a very similar problem to this one so I wanted to re-open this thread and see if I could solve this problem. I have the 2 second to black issue and a similar ticking noise that is audible.

                            I measured between the legs of the transformers and it only read around 475 Ohms for both. I also think there are only 2 transformers for the back lights as you can see in the attached pictures.

                            I tried plugging in all of the CCFLs separately and the top blue plug and bottom red/pink plug wouldn't flash in any connector.

                            I was able to see the Acer Logo and the "No input Detected" dialog with the other 2 CCFLs.

                            I assume the reading on the transformers, even though it is different than what you said means that they are good so I'm thinking 2 bad CCFLs? I have also inspected all of the caps on the power supply and they look good. I have also replaced all of the electrolytic caps except for the 2 47uf 25V caps which I will when I find replacements.

                            Any ideas?

                            Thanks!
                            Mark
                            Attached Files

                            Comment

                            • mockingbird
                              Badcaps Legend
                              • Dec 2008
                              • 5484
                              • -

                              #15
                              Re: Acer AL2216w backlight issue

                              Can you post a picture of the logic board?

                              Comment

                              • mdvickst
                                New Member
                                • Dec 2010
                                • 2

                                #16
                                Re: Acer AL2216w backlight issue

                                Thanks for your quick response!

                                Here you go.
                                Attached Files

                                Comment

                                • retiredcaps
                                  Badcaps Legend
                                  • Apr 2010
                                  • 9271

                                  #17
                                  Re: Acer AL2216w backlight issue

                                  Originally posted by mdvickst
                                  I tried plugging in all of the CCFLs separately and the top blue plug and bottom red/pink plug wouldn't flash in any connector.

                                  I was able to see the Acer Logo and the "No input Detected" dialog with the other 2 CCFLs.

                                  I assume the reading on the transformers, even though it is different than what you said means that they are good so I'm thinking 2 bad CCFLs?
                                  Your board and the OP are totally different. As long as the secondaries are within 3% of each other, they are good.

                                  You may not have 2 bad ccfls. You may have bad wiring. These pics will help you determine which.

                                  http://s807.photobucket.com/albums/y...klight%20lamp/

                                  Also, PlainBill's test above may only be valid for that board because it has 4 ccfls and 4 inverter transformers.

                                  If you have a spare monitor, you can use that spare monitor as a "good" ccfl. You can then stretch the ccfl cables from the Acer to the "good" ccfl and narrow down which ccfl may be bad. See #5 at

                                  https://www.badcaps.net/forum/showpo...1&postcount=14
                                  --- begin sig file ---

                                  If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

                                  We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

                                  Please do not post inline and offsite as they slow down the loading of pages.

                                  --- end sig file ---

                                  Comment

                                  • mockingbird
                                    Badcaps Legend
                                    • Dec 2008
                                    • 5484
                                    • -

                                    #18
                                    Re: Acer AL2216w backlight issue

                                    Your PCB is different than the OP. It looks like someone did a hackjob recapping job on this. Let me guess, you bought this used? The reason why I say this is because I see a UCC capacitor in there, which is unlikely to have come fromt he factory.

                                    You will first need to find out which capacitors were in there originally, and when you do, I can list you suitable replacements.

                                    I would also replace the capacitors on the logic board.

                                    Additionally, eventhough it's usually deemed uneccesary, I would go ahead and also replace that large Suscon primary capacitor on the power board.

                                    You will need to know several things about the capacitors. Make, model(series), and dimensions. Take a ruler and measure both the width and length in millimetres.

                                    Comment

                                    • heinduplessis
                                      New Member
                                      • Jan 2014
                                      • 4
                                      • South Africa

                                      #19
                                      Re: Acer AL2216w backlight issue

                                      I have 3 of the same monitors, used on my one PC. They're probably 5 years+ old now, and two of them will not come on immediately. One is working fine, one comes on after leaving it on for about 30 minutes and switching it off and back on, the third one needs 2 hours plus in the "on" position and then cycling the power. However this morning it would simply not come on. If I look carefully, I can see it appears the backlight is not working.

                                      I'm not an electrical engineer, but I want to check with you experts weather it's worth while trying something before dumping the monitors in the trash?

                                      Many thanks.

                                      Comment

                                      • heinduplessis
                                        New Member
                                        • Jan 2014
                                        • 4
                                        • South Africa

                                        #20
                                        Re: Acer AL2216w backlight issue

                                        Quick note - sometimes, after trying a few power cycles, the backlight comes on for about 100ms, then turns off.

                                        Comment

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