LG SN9YG Soundbar - Stuck with Please Wait

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  • pauldow
    Senior Member
    • Oct 2012
    • 92
    • US

    #1

    LG SN9YG Soundbar - Stuck with Please Wait

    Another dump find, so someone must have given up on it already.
    The list price was $700, so I figure it's worth giving it a try.

    When I plug it in, the display briefly says Hello, then the volume level, the scrolls Please Wait. There are 4 LEDs under the display words that go in a three second loop of 2 inner on, all 4 on, all 4 off.

    From the remote, the volume level changes on the display, but that seems to be the only activity.

    The owners manual says to hold the microphone mute button for 5 seconds to reset, but nothing there.

    I located a service manual for a similar item (SL8YG), and it has a procedure to check the software versions by pressing and holding a settings button, but no change there either.

    The service manual does give instructions on how to update the software, but it has no reference of where that can be obtained. Is the software available?

    Thanks,
    Paul

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