Hello,
on this old laptop toshiba satellite m40 331 i am trying (but failing) to upgrade frow w7 to w10 and allways i have the error : 0xc1900101 - 0c20017. The upgrading process stops with the pc blocked with the logo screen w10 on the display; then there is no activity on the disk hdd or ssd.
it's also impossible to boot from a dvd iso bootable, the device equally blocks on the w10 logo screen...
i verified the informations in the device manager and it seems there are no problems...
i wonder if it's not an issue about the bios (which is very old) or an interface problem with the disk (because when i open the bios i find nothing relative to an AHCI/SATA positionning).
with this post i let you two photos of the screens of the opened bios.
Here are the informations about the bios characteristics read from msinfo32 and dxdiag reports and apparently they don't coincide. (msinfo32: TOSHIBA Version 1.10, 26/09/2005 - dxdag : Insyde Software MobilePRO BIOS Version 4.20.09).
Perhaps somebody can give me more information about this bios and eventually it's update? or give me suggestions to understand this matter?
Thank you in advance for your answers.
Jean luc Ferré
on this old laptop toshiba satellite m40 331 i am trying (but failing) to upgrade frow w7 to w10 and allways i have the error : 0xc1900101 - 0c20017. The upgrading process stops with the pc blocked with the logo screen w10 on the display; then there is no activity on the disk hdd or ssd.
it's also impossible to boot from a dvd iso bootable, the device equally blocks on the w10 logo screen...
i verified the informations in the device manager and it seems there are no problems...
i wonder if it's not an issue about the bios (which is very old) or an interface problem with the disk (because when i open the bios i find nothing relative to an AHCI/SATA positionning).
with this post i let you two photos of the screens of the opened bios.
Here are the informations about the bios characteristics read from msinfo32 and dxdiag reports and apparently they don't coincide. (msinfo32: TOSHIBA Version 1.10, 26/09/2005 - dxdag : Insyde Software MobilePRO BIOS Version 4.20.09).
Perhaps somebody can give me more information about this bios and eventually it's update? or give me suggestions to understand this matter?
Thank you in advance for your answers.
Jean luc Ferré
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