Windows Updates painfully slow on HP DL360g6 server

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  • dood
    Deputy dood
    • Mar 2004
    • 2462
    • USA

    #1

    Windows Updates painfully slow on HP DL360g6 server

    Running Server 2008 R2. Server is a E5504 (quad 2.0), 4gb RAM, 2x146gb 10k rpm SAS HD in RAID 0.

    This is not just a single server having this issue. It's all of our newer Quad-core DL360's (and one DL380). Basically, the machines are nice and fast for everything except installing Windows Updates.

    Hard drive activity is minimal... it just sits there and hangs on every update. Looking at the process list, what I see is that "TrustedInstaller.exe" is only taking 25% of the CPU time. So, I initially thought it wasn't SMP capable. BUT, if I look at the performance tab, no one core is pegged... they're all just kind of idling along.

    The updates do eventually finish, but it took me 5 hours to get one round done over the weekend.

    Any thoughts on what the problem may be? I'm just trying to avoid having to contact HP or Microsoft about this, as neither one employs a single English-speaking customer support rep.
    Ludicrous gibs!

  • willawake
    Super Modulator
    • Nov 2003
    • 8457
    • Greece

    #2
    Re: Windows Updates painfully slow on HP DL360g6 server

    could try hp forums
    http://forums.itrc.hp.com/service/forums/home.do
    capacitor lab yachtmati techmati

    Comment

    • PCBONEZ
      Grumpy Old Fart
      • Aug 2005
      • 10661
      • USA

      #3
      Re: Windows Updates painfully slow on HP DL360g6 server

      Do you have active-x restricted?
      Mann-Made Global Warming.
      - We should be more concerned about the Intellectual Climate.

      -
      Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.

      - Dr Seuss
      -
      You can teach a man to fish and feed him for life, but if he can't handle sushi you must also teach him to cook.
      -

      Comment

      • willawake
        Super Modulator
        • Nov 2003
        • 8457
        • Greece

        #4
        Re: Windows Updates painfully slow on HP DL360g6 server

        did you test general network performance
        capacitor lab yachtmati techmati

        Comment

        • dood
          Deputy dood
          • Mar 2004
          • 2462
          • USA

          #5
          Re: Windows Updates painfully slow on HP DL360g6 server

          Originally posted by PCBONEZ
          Do you have active-x restricted?
          Active-x was restricted by default in '08 R2, but I'm also not using the website to update... using the built-in Windows Update application.

          Willa- The slowness occurs after the updates are downloaded and are in the installation phase.
          Ludicrous gibs!

          Comment

          • PCBONEZ
            Grumpy Old Fart
            • Aug 2005
            • 10661
            • USA

            #6
            Re: Windows Updates painfully slow on HP DL360g6 server

            Are you using Symantec crap?
            Mann-Made Global Warming.
            - We should be more concerned about the Intellectual Climate.

            -
            Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.

            - Dr Seuss
            -
            You can teach a man to fish and feed him for life, but if he can't handle sushi you must also teach him to cook.
            -

            Comment

            • dood
              Deputy dood
              • Mar 2004
              • 2462
              • USA

              #7
              Re: Windows Updates painfully slow on HP DL360g6 server

              For testing, I just loaded up a server with OS and nothing else.

              We use Kaspersky, and have no issues with it on our desktops. But yeah, it's not even loaded on the test server.

              I guess I might have to work with HP on this. Their forums are full of unanswered threads, so I'll probably just chat with tech support.
              Ludicrous gibs!

              Comment

              • willawake
                Super Modulator
                • Nov 2003
                • 8457
                • Greece

                #8
                Re: Windows Updates painfully slow on HP DL360g6 server

                it sound like windows problem. hello mumbai
                capacitor lab yachtmati techmati

                Comment

                • toastygoodness
                  Badcaps Veteran
                  • Jul 2005
                  • 813
                  • United States

                  #9
                  Re: Windows Updates painfully slow on HP DL360g6 server

                  it seems 2008r2 just has slow microsoft update in general. i've got opterons here so its not really cpu-specific. i guess it just takes a while sometimes. you could try emptying out the update cache, that sped it up for me, tho it was only temporary.

                  i say go for manual hotfixes. dl them and update when you want. faster for sure, as long as you pay attention.

                  Comment

                  • bgavin
                    Badcaps Legend
                    • Jan 2007
                    • 1355

                    #10
                    Re: Windows Updates painfully slow on HP DL360g6 server

                    Do you have any clusters on this subnet?

                    On my last contract, we came across the rather nasty problem of 100mb interfaces getting packet-stormed by clusters running gigabit interfaces.

                    After many hours with MS support, the chatty clusters (2003) are "working as designed". The only solution was getting ALL 100mb interfaces off the subnet.

                    Good luck with Vista Server R2. When my contract ended in mid-July, it still isn't ready for prime time.

                    The last firmware updates I was installing on G6 was the 8.70 CD IIRC.

                    Comment

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