Hisense TV 32D33 - Replaced EEPROM, now menus have no text

[NYKing]

The TV initially had a steady (not flashing) red standby light but did not turn on when power button was pressed. I tried all the usual “fixes” but nothing worked. TV would not turn on. After researching the issue, I concluded the cause was a bad EEPROM chip. I ordered the appropriate chip from ShopJimmy:

https://www.shopjimmy.com/hisense-32...hoCOcUQAvD_BwE

I took off the old chip using my hot air station and soldered on the new chip. I tested and made sure all the legs have continuity to the pads. When I turned on the TV, the screen lit up and seemed to be fine. However, all of the menus are missing the text. I can navigate the menus but the menu choices are invisible.

What could be wrong and how can I fix this? Did ShopJimmy send me the wrong EEPROM?

[ikmpch]

Re: Hisense TV 32D33 - Replaced EEPROM, now menus have no text

Did you program the new EEPROM before putting it in?

[NYKing]

Re: Hisense TV 32D33 - Replaced EEPROM, now menus have no text

Did you program the new EEPROM before putting it in?

I did not…how do you do that? I had no idea programming was required!

[R_J]

Re: Hisense TV 32D33 - Replaced EEPROM, now menus have no text

The eeprom from shopjimmy should have come pre-programmed. See if there is a way to do a master reset on the tv or from the service menu

[NYKing]

Re: Hisense TV 32D33 - Replaced EEPROM, now menus have no text

The eeprom from shopjimmy should have come pre-programmed. See if there is a way to do a master reset on the tv or from the service menu

Got it! It's going be difficult to navigate blind but if I can get the appropriate screenshots from a service manual, I think I can manage. Thank you!