Philips 65PUS7803/12 is only turning on video 1 out 5 times

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  • Repair_dane
    Member
    • May 2020
    • 42
    • Danmark

    #1

    Philips 65PUS7803/12 is only turning on video 1 out 5 times

    For a month now my Philips 65PUS7803/12 has had problems on startup.
    It boots up every time, but 4/5 times it has no video. Sound and LEDS are on.
    You can shut it down and try a couple of times again and eventually it will come on after 4-5 times.
    It stays on and for the next hour or so it is possible to turn on the tv at once first try.
    It also has a pretty high standby voltage for an hour or so after shutting down (14 Watts +/-). After an hour it will drop to a more decent 0,1W

    I am pretty sure it is a main board fail since everything else is endeed working, but I might be wrong.
    What do you guys think?

    I want to avoid opening the tv if I can. these 65" screen are too big for me to handle without cracking the panel and if it is the mainboard I can't repait it anyway
  • William1967
    Badcaps Veteran
    • Nov 2017
    • 204
    • Netherlands

    #2
    Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

    The TV is from 2018, is the 2 year warranty over? If not contact the shop where you bought it.

    Comment

    • Repair_dane
      Member
      • May 2020
      • 42
      • Danmark

      #3
      Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

      Nice try. Warranty over. Reciept gone missing anyway

      Comment

      • dick_barton
        Badcaps Legend
        • Aug 2015
        • 6642
        • Wales

        #4
        Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

        Philips documentation for your set says
        • Standby power consumption: <0.3W
        so if you have 14W for an hour or so I guess it's not going fully into standby and is a possible power supply issue. No real way of knowing for certain without the back coming off and doing some measurements.
        Last edited by dick_barton; 12-16-2020, 01:19 PM.
        Willing to help but I'm no expert.

        Comment

        • Repair_dane
          Member
          • May 2020
          • 42
          • Danmark

          #5
          Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

          Thank you for this answer.

          Power supply I can work with. There some screws in the bottom of the back cover. I hope it is possible to open it this waay. I'll try this weekend and give an update how it went

          Comment

          • Repair_dane
            Member
            • May 2020
            • 42
            • Danmark

            #6
            Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

            It seems that the issue was the t-con.
            I get 12V on the tcon fuse, but it stops after the first transistor.
            I have no voltage on cofs when screen isn't working, but voltage when it does.
            Can anyone help with ordering a spare transistor? I can't figure out how to identify it

            It says 34P F7
            Attached Files

            Comment

            • dick_barton
              Badcaps Legend
              • Aug 2015
              • 6642
              • Wales

              #7
              Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

              12V on both sides of the fuse?
              Willing to help but I'm no expert.

              Comment

              • Diah
                Badcaps Legend
                • Feb 2013
                • 6371
                • Germany

                #8
                Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

                Originally posted by Repair_dane
                It seems that the issue was the t-con.
                I get 12V on the tcon fuse, but it stops after the first transistor.
                I have no voltage on cofs when screen isn't working, but voltage when it does.
                Can anyone help with ordering a spare transistor? I can't figure out how to identify it

                It says 34P F7
                dont play with yours t-con-

                just downgrade the firmware.. here you are

                under nur 2018 download only with upgrade_loader files with .pkg format
                Last edited by Diah; 03-13-2021, 08:39 AM.

                Comment

                • Repair_dane
                  Member
                  • May 2020
                  • 42
                  • Danmark

                  #9
                  Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

                  Originally posted by dick_barton
                  12V on both sides of the fuse?
                  Yes

                  Comment

                  • Repair_dane
                    Member
                    • May 2020
                    • 42
                    • Danmark

                    #10
                    Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

                    Originally posted by Diah
                    dont play with yours t-con-

                    just downgrade the firmware.. here you are

                    under nur 2018 download only with upgrade_loader files with .pkg format
                    Thank you for the advice. Though I doubt it is that easy I will give it a try

                    Comment

                    • Repair_dane
                      Member
                      • May 2020
                      • 42
                      • Danmark

                      #11
                      Re: Philips 65PUS7803/12 is only turning on video 1 out 5 times

                      Update: problem solved
                      Updating the firmware did not help
                      I ordered a new t-con from aliexpress and installed it. TV came on immediately and has been working ever since

                      Comment

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