Quadro TV only reacting to ON / OFF button on remote

[6ot4hr]

Hi guys,
I have a Quadro 32'' TV set brought by a friend that can only be turned on/off on the remote, it doesn't react to any other remote keys, we tried the universal remote and it also does the same, turns on /off and nothing else.

I tried the "joystick" button on the motherboard and it can do vol up / vol down / source select.

Can it be that a "child lock" is enabled and its forbidding pressing of the other keys? Anyone had that situation?

Model: Quadro 32pn42t2hevc
Motherboard is Vestel 17MB110.

[nomoresonys]

Re: Quadro TV only reacting to ON / OFF button on remote

Did you try any resets, easy one is unplug for 5 minutes, then try it.

[6ot4hr]

Re: Quadro TV only reacting to ON / OFF button on remote

Did you try any resets, easy one is unplug for 5 minutes, then try it.

Hello, yes i tried unplugging the set... only thing left for me is to try to flash the bios and see if it changes to good

[nomoresonys]

Re: Quadro TV only reacting to ON / OFF button on remote

Factory reset?

[nomoresonys]

Re: Quadro TV only reacting to ON / OFF button on remote

Could be you need to pair the remote with the tv, they may lose pairing from time to time, can not find anything about this tv online.

[6ot4hr]

Re: Quadro TV only reacting to ON / OFF button on remote

Could be you need to pair the remote with the tv, they may lose pairing from time to time, can not find anything about this tv online.

Yeah, i cant even find a manual for it on the internet, will try some dumps and see if it comes to life