Hope someone can give me some suggestions on this because i'm at my wits end with it...
I have an Envy 13-BA1565na here with an Intel Core i7 i7-1165G7 CPU (board is a LA-J475P Rev 1.0) which has an intermittent power button issue. The power button is integrated into the keyboard, and I have ruled out the keyboard, BIOS and battery as being the issue.
Basically, on mains power, the power button works fairly well. The first time you come to it after leving it sitting (either on charge or not on charge), it might take 2 or 3 presses of the button, but then the laptop boots and operates perfectly normally. Following the initial power on, the button works first time, every time with no issues...until you walk away from it for maybe half an hour or so.
On battery, the issue is worse...it sometimes takes 15-20 button presses before it will come on....however, as with when it's plugged in, once it's booted fine, you can shut down and the power button works first time, every time for the next few minutes.
Initially, I found that after a BIOS reset, the button would work OK on battery and on mains, but again, the fault would return if the laptop was left, so suspecting a BIOS issue, I flashed a new BIOS with my chip programmer (I'd previously also done a normal BIOS update on it) and the has issue improved slightly (before that, the button almost never worked on battery), and I also suspected a battery fault, even thought the battery charged fine and held a good charge, so I replaced that too. With the old battery, the problem is seems to be worse...it can take 50 button pushes for it to spin up, but with the new battery it's usually 5-10 but sometimes up to 20.
I've checked voltages on the battery pins as per another post on this forum and all seems fine, and as I say, once it does power on it functions absolutely fine, so not sure where else to check. It's as if there's something that isn't charging up quick enough to power the laptop on, but repeated button presses brings it to life and enables it to start.
Any ideas or suggestions on this would be much appreciated because it's driving me nuts!
Thanks for reading.
I have an Envy 13-BA1565na here with an Intel Core i7 i7-1165G7 CPU (board is a LA-J475P Rev 1.0) which has an intermittent power button issue. The power button is integrated into the keyboard, and I have ruled out the keyboard, BIOS and battery as being the issue.
Basically, on mains power, the power button works fairly well. The first time you come to it after leving it sitting (either on charge or not on charge), it might take 2 or 3 presses of the button, but then the laptop boots and operates perfectly normally. Following the initial power on, the button works first time, every time with no issues...until you walk away from it for maybe half an hour or so.
On battery, the issue is worse...it sometimes takes 15-20 button presses before it will come on....however, as with when it's plugged in, once it's booted fine, you can shut down and the power button works first time, every time for the next few minutes.
Initially, I found that after a BIOS reset, the button would work OK on battery and on mains, but again, the fault would return if the laptop was left, so suspecting a BIOS issue, I flashed a new BIOS with my chip programmer (I'd previously also done a normal BIOS update on it) and the has issue improved slightly (before that, the button almost never worked on battery), and I also suspected a battery fault, even thought the battery charged fine and held a good charge, so I replaced that too. With the old battery, the problem is seems to be worse...it can take 50 button pushes for it to spin up, but with the new battery it's usually 5-10 but sometimes up to 20.
I've checked voltages on the battery pins as per another post on this forum and all seems fine, and as I say, once it does power on it functions absolutely fine, so not sure where else to check. It's as if there's something that isn't charging up quick enough to power the laptop on, but repeated button presses brings it to life and enables it to start.
Any ideas or suggestions on this would be much appreciated because it's driving me nuts!
Thanks for reading.
