Samsung LN-S3251D No Sound, sound options grayed out.

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  • triplefour
    Badcaps Legend
    • May 2014
    • 1747
    • USA

    #1

    Samsung LN-S3251D No Sound, sound options grayed out.

    subject line says it all. what can i do here? i already tried factory reset and it changed nothing.
    is this just a bad mainboard, and the software notices it so grays out the sound option?
    Don't fear the repair...
  • dick_barton
    Badcaps Legend
    • Aug 2015
    • 6642
    • Wales

    #2
    Re: Samsung LN-S3251D No Sound, sound options grayed out.

    Is the Internal Mute set to ON? . Accessed via the On Screen Menu
    Willing to help but I'm no expert.

    Comment

    • triplefour
      Badcaps Legend
      • May 2014
      • 1747
      • USA

      #3
      Re: Samsung LN-S3251D No Sound, sound options grayed out.

      the option is grayed out, like all the other options in the sound menu except whether or not to play the startup and shutdown chime (melody) but of course no matter what thats set to i hear nothing
      Don't fear the repair...

      Comment

      • CapLeaker
        Leaking Member
        • Dec 2014
        • 8132
        • Canada

        #4
        Re: Samsung LN-S3251D No Sound, sound options grayed out.

        hear something if you plug in a set of head phones?

        Comment

        • nomoresonys
          Badcaps Legend
          • Jan 2013
          • 12129
          • U.S.

          #5
          Re: Samsung LN-S3251D No Sound, sound options grayed out.

          Maybe try a firmware update/reapply?

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12129
            • U.S.

            #6
            Re: Samsung LN-S3251D No Sound, sound options grayed out.

            https://www.justanswer.com/tv-repair...iant-when.html
            There's a mediafire link there if you can't find firmware at samsung.

            Comment

            • vinceroger69
              Badcaps Legend
              • Mar 2012
              • 6714
              • uk

              #7
              Re: Samsung LN-S3251D No Sound, sound options grayed out.

              Have you looked in the service menu i think its display/info, menu, mute, power or Mute 182 power (tv is off) to enter the service menu on these tvs
              Last edited by vinceroger69; 03-27-2018, 08:04 AM.

              Comment

              • freakaftr8
                Badcaps Legend
                • Oct 2012
                • 3743
                • USA

                #8
                Re: Samsung LN-S3251D No Sound, sound options grayed out.

                I would check to see if VCC is feeding into the audio processor. Maybe if notit's not, the tv is tricked into thinking there is no audio option present. What happens if you try to turn the volume control up-and-down do you see the bar show up with the volume?
                Did I leave the soldering iron on?

                Comment

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