Hello everyone! I bought a VIZIO M551d-A2R 55-Inch 1080p 3D Smart LED HDTV early last year. I like its 3D feautre but the picture quality is just okay. Tonight, it started to turn off after a minute of use. I called Vizio customer support and tried to do all the troubleshooting with no good outcome. Since it has been past a year and out of the warranty, they gave us a number of their service center which means we have to pay for the repairs out of our pocket. I am very disappointed since this is barely 2 years old.
When it was working, we loved the 3D feature. However, I noticed a blurrish aura around moving subjects in the picture. Like the others said here, the remote that came it did not work well but Vizio sent a replacement.
I bought a Vizio because it is supposedly a US brand. We were impressed with a smaller TV we bought for our son, but this big screen one broke out hearts... and probably our pockets. I'm probably not buying one again.
What do you masters think is wrong with it? Vizio customer rep said I might be able to do a self-repair by calling their repair center and have them send a part.
Thank you!
When it was working, we loved the 3D feature. However, I noticed a blurrish aura around moving subjects in the picture. Like the others said here, the remote that came it did not work well but Vizio sent a replacement.
I bought a Vizio because it is supposedly a US brand. We were impressed with a smaller TV we bought for our son, but this big screen one broke out hearts... and probably our pockets. I'm probably not buying one again.
What do you masters think is wrong with it? Vizio customer rep said I might be able to do a self-repair by calling their repair center and have them send a part.
Thank you!
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