Samsung UN48JU6700F (Curved) blotchy and faded image

[kca]

I'm wondering if this type of display error (please see photos) can be fixed by replacing the LED strips or would that be an exercise in futility because the panel has been permanently altered.

Notes: It turns on every time. Sound is good too. I have tried changing all the display settings, power cycling it, and resetting it to factory mode. Even went into the Service Menu but nothing worked to resolve these blotchy and faded images. Blotches do not move. The degree of image fade (dimness) always stays the same. Picked this tv up for free so I have no insight into if it was handled in a way that would trigger such issues.

LED strip replacement is affordable (about $35), but I don't want to waste time with it unless I can determine if that would be profitable.

Thanks in advance for any help / advice that can be provided.

~ kca

[nomoresonys]

Looks like you have quite a few lenses that fell off the led backlights, they can be put back on, just avoid using superglue that has that certain chemical that clouds up lenses. Important to get the lenses on in the correct orientation also.

[Diah]

Looks like you have quite a few lenses that fell off the led backlights, they can be put back on, just avoid using superglue that has that certain chemical that clouds up lenses. Important to get the lenses on in the correct orientation also.

+100
but he should own sharp eyes to put them exact..lol this job for robot only

[lotas]

Here you need to change the entire backlight, and not glue the lenses, so the backlight acquired a blue glow (degradation of LEDs).

[nomoresonys]

I couldn't tell if any were blue, but if they are then they surely need changed for new ones. This tv being 7 years old, best policy is probably change them out for new. If the tv was newer there would be no problem just putting the lenses back on carefully in proper position with 5 second fix or the like. (which is NOT superglue) And yes there are glues that don't contain the chemical that can be used. AGAIN do your research and look into it, before jumping in with those positive statements that are false. same old SHIIT.

[kca]

Hello all ~

Thanks for the advice on this. Based on the overall consistency of the replies, I went ahead and ordered a full new set of LED strips. They should be here by October 13 or a little bit sooner.

After taking the tv apart, it was as expected in that approximately 1/2 the lights were blue (in varying degrees), but with over 30 of them degraded it only made sense to buy a full new set.

Note: None had actually fallen off.

I will post again after I piece it all back together and, hopefully, resurrect it. Thanks again, everyone.

~ kca