Re: replacementvparts.com
I already started the Cb process but today i decided to call again and this time i got someone named Anthony and he told me he was a tech. When the call started i was angry but after a couple minutes i had calmed down because Anthony seems like a straight up guy.. He Is the only one so far that actually seemed to tell me the truth. He found my info immediately and confirmed the Memphis warehouse comment made by Jon but told me it was on back order till jan 31st and unlike the others he gave me the option of waiting or giving me a refund and put me on hold to answer the other line and the call got disconnected. BUT he called me right back within a matter of 1-2 minutes not once but 3 times we were disconnected and he immediately called me back . He even went on to discuss the issue with the TV and informed me that the reason these models go thru main boards like they do is because of the t-con board. he says the problem is because it is 120 hertz and a voltage regulator (or rectifier i cant remember which on) on the tcon shorts out and fries the main board so people replace the main board and it burns out again.he told me all i have to do is take an exact o knife and cut 1 of the legs off the regulator or rectifier and the TV will run on 60 hertz and have no more tcon/main board issues.H even offered to walk me through the whole process when i get my main board. Another surprise was during our conversation which was somewhere round 20-30 min long he was searching the web on his end to find a place that had the board in stock for me.He didn't find any distributor with the board but did find one on eBay from another seller and gave me the item number and issued me a refund. All in all it was a pleasant experience talking with Anthony and If my Refund hits on Monday or Tuesday depending on my banks timing then he may be their saving grace. Right now it shows refunded on my account on their website and on blue pay so now im just waiting to see it in my account.
I already started the Cb process but today i decided to call again and this time i got someone named Anthony and he told me he was a tech. When the call started i was angry but after a couple minutes i had calmed down because Anthony seems like a straight up guy.. He Is the only one so far that actually seemed to tell me the truth. He found my info immediately and confirmed the Memphis warehouse comment made by Jon but told me it was on back order till jan 31st and unlike the others he gave me the option of waiting or giving me a refund and put me on hold to answer the other line and the call got disconnected. BUT he called me right back within a matter of 1-2 minutes not once but 3 times we were disconnected and he immediately called me back . He even went on to discuss the issue with the TV and informed me that the reason these models go thru main boards like they do is because of the t-con board. he says the problem is because it is 120 hertz and a voltage regulator (or rectifier i cant remember which on) on the tcon shorts out and fries the main board so people replace the main board and it burns out again.he told me all i have to do is take an exact o knife and cut 1 of the legs off the regulator or rectifier and the TV will run on 60 hertz and have no more tcon/main board issues.H even offered to walk me through the whole process when i get my main board. Another surprise was during our conversation which was somewhere round 20-30 min long he was searching the web on his end to find a place that had the board in stock for me.He didn't find any distributor with the board but did find one on eBay from another seller and gave me the item number and issued me a refund. All in all it was a pleasant experience talking with Anthony and If my Refund hits on Monday or Tuesday depending on my banks timing then he may be their saving grace. Right now it shows refunded on my account on their website and on blue pay so now im just waiting to see it in my account.
Comment