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Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA, 110V

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    Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA, 110V

    chassis no: P42647-00, USA, 110V/60HZ

    I'm attempting to repair a Sanyo DP42647 LCD TV, chassis no: P42647-00, ser. no: B7280916771748, assembled JULY 2007 in Mexico. My daughter reports she was watching TV from 75 ohm source, when sound quit. She turned set off to attempt to fix problem. Set turned off, but no sound or picture when switched back on. Green "system on" light is working.

    Current condition and functions: I have left set unplugged for 24 hours - no change. When first plugged in, there are no standby or power indicator lite. (I don't know what is "normal" and owner's manual does not specify.) Keypad on set, or remote control are both successful at "turning on" green indicator light on botton right front of set, adjacent to IR remote sensor. Am able to cycle set "On" and "Off" with remote or keypad. I do not see any backlight at all, and am not able to detect any image by shining a bright light at front of set. (I'm not familiar with set controls or menus, so I might not know how to force an image on the screen.)

    Can someone provide me to a remote key sequence that would guarantee a menu screen would come up? What part of screen/how big would menu be? Remember, I am not a regular user of this TV.

    I did hook a blue ray player to "video 1" input and attempt to view it. With source playing, I turned on set, and "in the blind" selected "input" on remote about ten times. Each time looking for faint image on screen. Could not detect anything.

    I have opened case and inspected all boards for visible flaws. All "can style" electrolytic caps appear normal. Don't see any bulges or leaking. Have not inspected any surface mount caps.

    I believe I have done a good job to "prove" the power supply. +5V is ON all the time and is within .2 volts even when driving additional load of "type 1157 automotive stop light." (bulb is dim.) +12V and +24V switch ON and OFF to match "green power light" on front of set. +12V is within .2 volts even when driving a single automotive stop light. Hooked two stop lights in series to test +24V supply and it is within .3 volts also. The TV will stay "ON" all day, meaning correct PS voltages are present. No sound, and no picture all day too!

    On the main control board, I can feel warmth on the audio amp aluminum heat sink. The 75 ohm RF input gets warm. I can't find any fuses on this main board.

    I have a simple analog current meter from Radio Shack. You plug the test device into a special socket, and then "clamp" the analog meter around a 10X current coil. With the meter on 6 Amp scale, I measure steady state ON current of approx. .265 amps. I can use remote control to "turn on" TV and watch start-up currents. The analog needle does not exceed .4 AMP on initial start, and it will settle down to .265 AMPS. About 1/2 second, after initial inrush, I can see the needle give a quick pulse, then settle down.

    If I disconnect the +24V supply to the inverter board, then the "tiny current pulse after 1/2 second" goes away. Also, the steady state current goes down a small ammount with the inverter board power removed. I conclude, when connected, the inverter is consuming a tiny ammount of power. I would expect higher power consumption difference if the backlights were being driven.

    I found two fuses on inverter board. F100 and F500 both show zero ohms. There are four wires from the main processor board that connect to the inverter board. Is one of these the PWM dimming/brightness signal? Can a tech tell me which wire, and can I drive it with a voltage to "force backlight on?"

    A total of ten fluorescent tubes are driven. If I disconnect all tubes, I measure approx. 2.5Kohm between each HOT lead at power socket to GND, and about 5.0Kohm between each pair of HIGH VOLTAGE leads. There are a total of 20 high voltage transformers. There are three input pins connected. One pin measures approx. 487 ohms to ground. The other two pins measure approx. 15.0 Mohms to GND. These measurements are consistent for all twenty transformers.

    I measure +12V (switched) on T-Con board that connects to LCD panel.

    Initial failure of TV was loss of all sound while watching TV, and picture stayed on initially, until set was shut down. Only recovery is green indicator light off and on by remote control or panel switch.

    I need to suggestions on what to do to force a menu on the screen. That way, maybe I could see the image if I used the bright flashlight technique.

    Any suggestions?

    Will post pictures when I figure out how. (I have inspected both sides of all boards with a magnifiing glass, and I don't see any bad caps, blown fuses, or burnt areas.)

    #2
    Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

    Here is a link to Sanyo DP42647 Service Manual, "N4VE" mainboard

    http://www.mediafire.com/?mznqztw3ihm


    Two more places to search for Service Manuals:

    http://www.tgohome.com/ServiceManuals/

    http://elektrotanya.com/?q=showresult
    Last edited by BigJim42; 12-09-2012, 04:16 AM. Reason: Adding more information.

    Comment


      #3
      Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

      First pictures. Sorry about poor lighting. Will remove boards and photograph outside if requested.
      Attached Files

      Comment


        #4
        Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

        1) From the service manual (page 30 and 31), it looks like you have some DC-DC converters.

        IC1600 is



        IC1620 is



        You can find IC1630 and IC1640 on your own.

        2) You might want to check to see if they are outputting the correct voltage.

        3) On page 27, there is a block diagram of the main board. There seems to be a lot of test points highlighted in black. Maybe check to see if those voltages are present and correct.

        PS. I suck at reading schematics.
        Last edited by retiredcaps; 12-09-2012, 03:25 PM.
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        We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

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        Comment


          #5
          Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

          Originally posted by BigJim42 View Post
          I need to suggestions on what to do to force a menu on the screen. That way, maybe I could see the image if I used the bright flashlight technique.
          I don't know about the menu, but the main board controls when the inverter (backlight) comes on. Usually it is done through a pin labeled BLON or some variation. BLON is "on" when > 3V DC.
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          If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

          We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

          Please do not post inline and offsite as they slow down the loading of pages.

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          Comment


            #6
            Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

            Dear RetiredCaps, Thank you for your help and the time you have given to help me diagnose my TV.

            See below the voltages I have measured when the TV is ON. "Part I" is the voltages associated with the "Power Failure Circuit" shown on page 5 of Service Manual. All voltages checked except "Audio Power," which I did not measure. Haven't figured out where to measure this. I guess I should come back to this since "NO AUDIO" was initial failure mode. On the other hand, I do believe I am getting "Power ON" signal of 4.55V measured at P1 of connector KB8 on main board. I heard hum from my fluorescent lamp come from at least one speaker when I was probing voltage at P1 of IC1640.

            "Part II" shows voltages at KB8 and K6R connectors at main board. Voltages at KB8 appear consistent for a powered on TV with fully functional power supply. I believe P2 voltage at K6R is the "back light on signal" according to schematic on page 5. (see attachment BackLight ON circuit"). It appears to be at logic level "LOW." Do you concure? How might I force this to logic "HIGH," so that I might see all the backlight bulbs turn on? Also P5 is labeled "SELECT" and is set by a resistor network at 3.15V. Does this seem high enough to be considered logic "HIGH"?

            You have already suggested I probe voltages on circuit board shown on p.27. That would be the voltages I've reported here, plus a few other test points. I'm still working on that step.

            Thanks in advance for any suggestions or observations you can make. I would really like to see the backlights turn on.

            BigJim


            PART I
            ------

            IC1600
            . P1 5.07V OK
            . P2 1.852V
            . P3 0.3mV
            . P4 1.262V
            . P5 1.935V

            IC1610
            . P1 5.07V
            . P2 3.20V OK??? Target is 3.3

            . P4 1.239V
            . P5 0.5mV

            IC1620 - (TU33V? 31.7V measured at common junction of R1620 and R1625. See "TU33V and IC1620 Schematic" attached.)
            . P1 5.27V
            . P2 0.8mV
            . P3 0.998V
            . P4 3.21V
            . P5 1.019V
            . P6 5.09V


            IC1630
            . P1 11.92V
            . P2 5.19V OK
            . P3 0.5mV
            . P4 1.266V
            . P5 6.68V, 6.74V varies

            IC1640
            . P1 1.261V - Fluorescent light hum is heard through speakers when I
            . probe this point.
            . P2 0.5mV
            . P3 3.12V
            . P4 11.93V
            . P5 9.08V OK

            IC1660
            . P1 24.34V
            . P2 12.31V - OK
            . P3 0.5mV
            . P4 1.267V
            . P5 1.935V



            PART II
            -------

            Connector KB8 Voltages at Main Logic Board
            . P1 4.55V PS_ON signal ??? "POWER SUPPLY ON" Signal?
            . P2 -0.2mV
            . P3 -0.2mV
            . P4 5.08V
            . P5 5.08V
            . P6 -0.5mV Strange that P6 and P7 are not the same.
            . P7 -0.7mV
            . P8 11.95V
            . P9 11.95V
            . P10 -0.3mV
            . P11 -0.3mV
            . P12 24.35V
            . P13 24.35V


            Connector K6R Voltages at Main Logic Board
            . P2 153mV - 156mV varies
            . P3 38.7mV BL_ON signal, according to Schematic on p.49
            . P4 775mV
            . P5 3.15V
            Attached Files

            Comment


              #7
              Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

              Originally posted by BigJim42 View Post
              I would really like to see the backlights turn on.
              As I alluded to in post #5, BL_ON usually has to be 3V or higher. You can force it on by disconnecting all the boards and using 2 AA batteries in series or one 3V CR2032 battery. Note you probably have to force on PS_ON (power supply on) as well to produce the voltages for the backlight/inverter to work.
              --- begin sig file ---

              If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

              We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

              Please do not post inline and offsite as they slow down the loading of pages.

              --- end sig file ---

              Comment


                #8
                Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

                I've been distracted from this repair "Project" for a few months, but going to try to make some headway again. I found a video on YouTube posted by NorCal715 with title "Sanyo DP42840 DP46840 Wont Power On Main Board Repair Fix N7EK N7AL N7AM N7AS" This video may interest anyone with failed audio. My failure symptom is different, in that my TV's green power light remains on. Don't know if hyperlinks are allowed, by I'll attempt to post link to video.

                http://www.youtube.com/watch?v=KSYCn93pz6k

                Comment


                  #9
                  Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

                  I haven't found the Audio Voltage yet, but I did manage to force the BACK LIGHT on. I attempted to apply a voltage to the BL_ON signal, but had no success with that.

                  I did get the back light tubes to turn on. I unplugged connector K6R and then turned on the set. The backlight comes on now, with K6R disconnected. I still have no audio, and only vertical lines on the screen. There seems to be ten "zones" across the screen from left to right. The pattern may change if the set is turned off and on.

                  Can someone please look at the attached pictures of the screen and let me know if it means the problem is on the main board? How long should it take for backlight to reach full intensity? I'd guess it takes at least one minute. Is that normal?

                  Thanks for all replies.

                  BigJim
                  Attached Files

                  Comment


                    #10
                    Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

                    Have you checked the DC input to the T-con board? If that is low, you may see that effect.
                    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                    Comment


                      #11
                      Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

                      BigJim42,

                      I am having the same problems as you, with an identical set. I did not want to hijack your thread, so i started my own thread addressing the issue. Here's a link to the thread.

                      https://www.badcaps.net/forum/showthread.php?t=31167

                      Originally posted by BigJim42 View Post
                      Can someone please look at the attached pictures of the screen and let me know if it means the problem is on the main board?

                      BigJim
                      Incase you pick this repair project back up, let me save you a couple of bucks. Its not a problem with the main board. I purchased a new main board and it did not help... Here's a link to the board I purchased.

                      http://www.tristatemodule.com/p-2130...20xw01-v5.aspx

                      Hopefully we can figure this out!
                      Ken

                      Comment


                        #12
                        Re: Sanyo DP42647, No Sound, No Picture, Can Switch ON/OFF by Remote or Keypad, USA,

                        Hello Ken, k2skaterii Thanks for letting me know you are looking at this problem too. Your post is newer, so I'll say more at your post https://www.badcaps.net/forum/showthread.php?t=31167

                        Comment

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