Predator Helios Neo 16

[tktrom]

Good afternoon, I have this machine and I can't install Sense. When I run the software, the message "This model is not compatible" appears. I've read that this is because the model name in the BIOS says:
PHN16-72-99PA.
It should say:
PREDATOR PHN16-72-99PA
Could someone help me change the model in the BIOS or tell me how to do it?
Thank you very much in advance.
Model: PHN16-72-99PA
S/N: NHQQXAA002404031193400

[hoaca388]

Good afternoon, I have this machine and I can't install Sense. When I run the software, the message "This model is not compatible" appears. I've read that this is because the model name in the BIOS says:
PHN16-72-99PA.
It should say:
PREDATOR PHN16-72-99PA
Could someone help me change the model in the BIOS or tell me how to do it?
Thank you very much in advance.
Model: PHN16-72-99PA
S/N: NHQQXAA002404031193400

FixedPHN16-72-99PA to PREDATOR PHN16-72-99PA

[tktrom]

FixedPHN16-72-99PA to PREDATOR PHN16-72-99PA

Good morning, I programmed the file you sent me, and it still has the same name as shown in the photos. Is there a BIOS editor for this model? I really appreciate the response. If it doesn't have the name "Predator", it won't install the "Sense" driver.
Thank you.

[hoaca388]

Good morning, I programmed the file you sent me, and it still has the same name as shown in the photos. Is there a BIOS editor for this model? I really appreciate the response. If it doesn't have the name "Predator", it won't install the "Sense" driver.
Thank you.

2nd edit and new file

[tktrom]

2nd edit and new file

Thank you very much for your time. I've already tried the two files you sent me, but the "product name" remains the same as shown in the image.
I tried editing the names with Tiny Hexer, but that still didn't work. I'm desperate. I hope you can help me.

[volinakis]

Thank you very much for your time. I've already tried the two files you sent me, but the "product name" remains the same as shown in the image.
I tried editing the names with Tiny Hexer, but that still didn't work. I'm desperate. I hope you can help me.

install Predator Sense from the Microsoft Store and charge battery to 100%