ZBOOK 14U G6 Corrupted HP endpoint security and HP Sure Start (BIOS REQUEST)

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  • lazaro.089
    Senior Member
    • Jun 2014
    • 87
    • Mexico

    #1

    ZBOOK 14U G6 Corrupted HP endpoint security and HP Sure Start (BIOS REQUEST)

    Hi, I have this laptop with a problem, when turning on every time it shows an error message for the HP endpoint security.

    I tried and flashed a BIOS I found (U367-32Mb) and it worked for a couple of days before it showed up the same error again.

    Can you help me get rid of this error. Here are both my dumps (U366 and U367)

    I have some basic skills with Hex editors, if it isn't much trouble, can anyone explain what should I modify so if this problem shows up in another laptop I can fix it in the future?
    Attached Files

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  • SMDFlea
    Super Moderator
    • Jan 2018
    • 22084
    • UK

    #2
    post the laptop serial number.... https://www.badcaps.net/forum/troubl...before-posting
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment

    • lazaro.089
      Senior Member
      • Jun 2014
      • 87
      • Mexico

      #3
      Originally posted by SMDFlea
      Sorry, it is: 5CG0104SQL

      Comment

      • hoaca388
        Badcaps
        • Jan 2022
        • 12396
        • Socialist Republic of Vietnam

        #4
        Originally posted by lazaro.089

        Sorry, it is: 5CG0104SQL
        HP ZBook 14u G6
        CT Number_6GPRH08TZD6I4E
        Serial_5CG0104SQL
        Sku_7HU84LA#ABM
        Fearture byte_3X476J6S6b7B7M7Q7U7W7m7saBaEapaqauawbUbhcAdUdpdqfAfPgShKjhk8.hM
        BuildId_19WWCFBT601#SABM#DABM
        Attached Files

        if you find these attachements useful please consider making a small donation to the site



        Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
        https://www.badcaps.net/donate

        Comment

        • lazaro.089
          Senior Member
          • Jun 2014
          • 87
          • Mexico

          #5
          Originally posted by hoaca388

          HP ZBook 14u G6
          CT Number_6GPRH08TZD6I4E
          Serial_5CG0104SQL
          Sku_7HU84LA#ABM
          Fearture byte_3X476J6S6b7B7M7Q7U7W7m7saBaEapaqauawbUbhcAdUdpdqfAfPgShKjhk8.hM
          BuildId_19WWCFBT601#SABM#DABM
          Thank you @hoaca388!
          It worked! After flashing it showed this message though: "The bios has recovered its identity data from the Embedded Controller due to data mismatch"
          I wonder if it won't happen again in the future...

          I checked both files in HxD, there was a big section replaced with 1's what was that section? How do I know which section should I blank?

          Comment

          • kuruzo
            New Member
            • Apr 2021
            • 1
            • Türkiye

            #6
            HP ZBook 14u G6
            SN : 5CG027B2GC
            PRODID : 4YP13AV
            Attached Files

            if you find these attachements useful please consider making a small donation to the site

            Comment

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