HP EliteBook 840 G9 - error MPM

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  • djxinfo
    New Member
    • Oct 2023
    • 5
    • France

    #1

    HP EliteBook 840 G9 - error MPM

    Hi all,

    I have a HP EliteBook 840 G9 and I have 2 issues :

    - first one : in red at start system is booting in manufacturing program mode but I filled every ID in BIOS
    - second one : on screenshot https://*******/qW2hVxX


    The HP tech has replaced a new motherboard but now, I have these problems ..

    Can you help me please, if you need more informations I'm here
    Attached Files
    Last edited by SMDFlea; 04-18-2024, 03:50 AM.
  • volinakis
    Badcaps Legend
    • Jan 2021
    • 2747
    • N/A

    #2
    Re: HP EliteBook 840 G9 - error MPM

    Originally posted by djxinfo
    Hi all,

    I have a HP EliteBook 840 G9 and I have 2 issues :

    - first one : in red at start system is booting in manufacturing program mode but I filled every ID in BIOS
    - second one : on screenshot https://ibb.co/qW2hVxX

    The HP tech has replaced a new motherboard but now, I have these problems ..

    Can you help me please, if you need more informations I'm here
    post serial number
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
    https://www.badcaps.net/donate/
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Comment

    • minhdigital
      Badcaps Veteran
      • Nov 2022
      • 758
      • Vietnam

      #3
      Re: HP EliteBook 840 G9 - error MPM

      Originally posted by djxinfo
      Hi all,

      I have a HP EliteBook 840 G9 and I have 2 issues :

      - first one : in red at start system is booting in manufacturing program mode but I filled every ID in BIOS
      - second one : on screenshot https://*******/qW2hVxX


      The HP tech has replaced a new motherboard but now, I have these problems ..

      Can you help me please, if you need more informations I'm here
      You need read data for old bios and add to
      Attached Files

      Comment

      • djxinfo
        New Member
        • Oct 2023
        • 5
        • France

        #4
        Re: HP EliteBook 840 G9 - error MPM

        Originally posted by volinakis
        post serial number
        Here it is : 5CG244116W

        Comment

        • volinakis
          Badcaps Legend
          • Jan 2021
          • 2747
          • N/A

          #5
          Re: HP EliteBook 840 G9 - error MPM

          Originally posted by djxinfo
          Here it is : 5CG244116W
          according to partsurfer here are your DMI:

          Serial Number : 5CG244116W
          Product Number (SKU): 6T131EA
          Name : HP EliteBook 840 G9
          BuildID: 22WWWPAT602#SABF#DABF
          featureByte:
          Code:
          476J6S6b7B7H7M7Q7W7m7saBaEapaqauawbUbhcAdpdqfAfPguhKhkjhk8mEmwn7nVngpTpqqjqz.4G
          check in Set Unique Machine Data tab if you have ALL DMI as above and error should go away. Can't find BoardID but it should be on sticker of motherboard (14 characters).
          if doesn't work check this thread:
          https://www.badcaps.net/forum/showthread.php?t=116748

          if pressing Y allows you to enter manually data, write:
          Code:
          3000000002000000000000000000000093DD20DCA8E4D80117013412000000000000000093DD20DCA8E4D80117013412
          after error goes away restart laptop how many times MPM counter shows to exit MPM.
          Last edited by volinakis; 10-27-2023, 01:31 AM.
          ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
          https://www.badcaps.net/donate/
          ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

          Comment

          • djxinfo
            New Member
            • Oct 2023
            • 5
            • France

            #6
            Re: HP EliteBook 840 G9 - error MPM

            Originally posted by minhdigital
            You need read data for old bios and add to
            Thank you, I did it with BCU and now it works !!!

            Comment

            • djxinfo
              New Member
              • Oct 2023
              • 5
              • France

              #7
              Re: HP EliteBook 840 G9 - error MPM

              Originally posted by volinakis
              according to partsurfer here are your DMI:

              Serial Number : 5CG244116W
              Product Number (SKU): 6T131EA
              Name : HP EliteBook 840 G9
              BuildID: 22WWWPAT602#SABF#DABF
              featureByte:
              Code:
              476J6S6b7B7H7M7Q7W7m7saBaEapaqauawbUbhcAdpdqfAfPguhKhkjhk8mEmwn7nVngpTpqqjqz.4G
              check in Set Unique Machine Data tab if you have ALL DMI as above and error should go away. Can't find BoardID but it should be on sticker of motherboard (14 characters).
              if doesn't work check this thread:
              https://www.badcaps.net/forum/showthread.php?t=116748

              if pressing Y allows you to enter manually data, write:
              Code:
              3000000002000000000000000000000093DD20DCA8E4D80117013412000000000000000093DD20DCA8E4D80117013412
              after error goes away restart laptop how many times MPM counter shows to exit MPM.

              Thank you too !!

              Comment

              • bobavuk
                New Member
                • Apr 2024
                • 2
                • Serbia

                #8
                Hi, I have sam problem, i need cirrus discrete amp calibration data number
                Serial Number: 5CG2520VH6
                SKU Number: 77K98EC
                Feature Byte: 476S6b7B7H7M7Q7W7m7saBaEapaqauawbUcAdpdqeMfPguhKhkjhk8mEn7nVngpDpVpqqjqz.T4
                Build ID: 22WWWPAT602#SABB#DABB​

                Thanks

                Comment

                • das96
                  Member
                  • Aug 2024
                  • 14
                  • sri lanka

                  #9
                  Hi, I have same problem, I need cirrus discrete amp calibration data number

                  Description: HP ZBook Firefly 14 inch G9
                  Serial Number: 5CG303303H
                  SKU Number: 6H4L5PA
                  Feature Byte: 476J6S6b7B7M7Q7U7W7m7saBaEapaqauawbUbhcAdpdqfAfPguhKhkjhk8mEn7nVngnwpTpqqj.e8
                  Build ID: 22WWWPAT602#SAB4#DAB4

                  Thanks​

                  Comment

                  • ivojk
                    New Member
                    • Jun 2013
                    • 4
                    • BG

                    #10
                    Very very useful
                    10x

                    Comment

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