I am working on an HP 15-dk0042TX laptop with no sound, the sound symbol has a red cross even though the driver has been installed.
I've replaced the sound ic and flashed latest version of the bios from official website, the results are the same.
I did a clean ME bios and the result was that the sound was successful but the second HDD was not detected, while the SSD was still detected.
try cleaning the ME bios in another way, the result is that the HDD or SSD is detected but there is no sound.
from conditions like that I'm sure problem is in the bios file, but I didn't clean ME properly, so please help repair my bios file
Thanks in advance
I've replaced the sound ic and flashed latest version of the bios from official website, the results are the same.
I did a clean ME bios and the result was that the sound was successful but the second HDD was not detected, while the SSD was still detected.
try cleaning the ME bios in another way, the result is that the HDD or SSD is detected but there is no sound.
from conditions like that I'm sure problem is in the bios file, but I didn't clean ME properly, so please help repair my bios file
Thanks in advance
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