HP Elitebook 840 G5 Black Screen

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  • hoaca388
    replied
    Originally posted by MR KUJO
    Hi, I need help with my HP 840 G5 BIOS. When I turn on the laptop, the Caps Lock and Num Lock keys blink five times simultaneously and then stop. The fan starts spinning quickly, but the screen stays black. Below is the information for the old BIOS file:
    - Product ID: 4QQ31UC#AKB
    - Serial Number: 5CG83935H8.
    HP EliteBook 840 G5 Notebook PC
    Attached Files

    Leave a comment:


  • MR KUJO
    replied
    Hi, I need help with my HP 840 G5 BIOS. When I turn on the laptop, the Caps Lock and Num Lock keys blink five times simultaneously and then stop. The fan starts spinning quickly, but the screen stays black. Below is the information for the old BIOS file:
    - Product ID: 4QQ31UC#AKB
    - Serial Number: 5CG83935H8.
    Attached Files

    Leave a comment:


  • eliberate
    replied
    Originally posted by Eniaro
    Re: HP Elitebook 840 G5 Black Screen

    So I have 20 of these things my wife got and decided to give them to kids... unfortunately, all 20 are bios locked

    I have an RT809F programmer and extracted the bios 32mb bios.

    I used the HP Bios unlock tool and then wrote back the bios but now the caps lock light blinks then the fan runs high.

    I wrote back the original bios and the same issue

    Question
    1. Do I need to read and reprogram both 16mb and 32mb chips? My understanding from reading all I need to do is just the 32mb
      If all I have to do is just the 32mb why did it fail?
    2. Since I have 20 840 g5 is there generic firmware(s) I can use to just write to all and re-input serial numbers etc?
      If so are there detailed steps for this?
    Hi, did you solve this? i have the same problem

    Leave a comment:


  • nesredin
    replied
    how to solve "HP EndPoint Security Controller Problem"​ 840 g5

    Leave a comment:


  • lzeta
    replied
    Originally posted by hoaca388

    File is corrupted.
    Tahnks, I've read an save it from working notebook, using tl866ii plus with this adapter:


    Leave a comment:


  • hoaca388
    replied
    Originally posted by lzeta
    bump

    This is the last bios file I've installed, now all works fine but "HP EndPoint Security Controller Problem"​ and DMI info are not the original
    File is corrupted.

    Leave a comment:


  • lzeta
    replied
    bump

    This is the last bios file I've installed, now all works fine but "HP EndPoint Security Controller Problem"​ and DMI info are not the original
    Attached Files

    Leave a comment:


  • lzeta
    replied
    Please can someone help me?

    Leave a comment:


  • lzeta
    replied
    I forgot the mac
    MAC 1 : 9C7BEF697AAE
    MAC 2 : X9C7BEF697AB0

    Leave a comment:


  • lzeta
    replied
    Originally posted by hoaca388

    VVV
    Thank you so much but with this original file again black screen and fan max speed. Can you adjust the working one with correct DMI info? Resolve it also security error on start?
    Attached Files

    Leave a comment:


  • hoaca388
    replied
    Originally posted by lzeta
    Hi, I have a 840 G5 that had black screen and fan speed max, I've found a bios files 16 and 32 that works, but after to flash I have a security error on start "HP EndPoint Security Controller Problem"

    , I've tried to resolve with hp dmi tool but it don't works. Now I have a wrong serial and I think also wrong security o something like wrong mac address. I've attached the original files, can someone help me to solve this issue?


    Serial Number : 5CG9154WPG
    Product Number : 2FA66AV
    Description : HP EliteBook 840/846 G5

    BID = 17WWCSCT601#SABZ#DABZ
    FEATUREBYTE = 3X476J6S6b7B7H7M7Q7W7m7saBaEapaqauawbUbhcAdUdpdqhKhkjh.F5
    VVV
    Attached Files
    Last edited by hoaca388; 02-09-2024, 09:11 PM.

    Leave a comment:


  • lzeta
    replied
    Hi, I have a 840 G5 that had black screen and fan speed max, I've found a bios files 16 and 32 that works, but after to flash I have a security error on start "HP EndPoint Security Controller Problem"

    ​, I've tried to resolve with hp dmi tool but it don't works. Now I have a wrong serial and I think also wrong security o something like wrong mac address. I've attached the original files, can someone help me to solve this issue?


    Serial Number : 5CG9154WPG
    Product Number : 2FA66AV
    Description : HP EliteBook 840/846 G5

    BID = 17WWCSCT601#SABZ#DABZ
    FEATUREBYTE = 3X476J6S6b7B7H7M7Q7W7m7saBaEapaqauawbUbhcAdUdpdqhKhkjh.F5
    Attached Files

    Leave a comment:


  • SMDFlea
    replied
    Re: HP Elitebook 840 G5 Black Screen

    Originally posted by cekwork10
    Device: laptop
    Brand:hp
    Model: 840 g5
    Board : 6050A2945601-mb-a01
    REQUEST: clear me Bios
    clear me bios ? ,you mean clean the ME firmware, or remove a password or... ?

    .

    Leave a comment:


  • cekwork10
    replied
    Re: HP Elitebook 840 G5 Black Screen

    Device: laptop
    Brand:hp
    Model: 840 g5
    Board : 6050A2945601-mb-a01
    REQUEST: clear me Bios
    Attached Files

    Leave a comment:


  • Eniaro
    replied
    Re: HP Elitebook 840 G5 Black Screen

    So I have 20 of these things my wife got and decided to give them to kids... unfortunately, all 20 are bios locked

    I have an RT809F programmer and extracted the bios 32mb bios.

    I used the HP Bios unlock tool and then wrote back the bios but now the caps lock light blinks then the fan runs high.

    I wrote back the original bios and the same issue

    Question
    1. Do I need to read and reprogram both 16mb and 32mb chips? My understanding from reading all I need to do is just the 32mb
      If all I have to do is just the 32mb why did it fail?
    2. Since I have 20 840 g5 is there generic firmware(s) I can use to just write to all and re-input serial numbers etc?
      If so are there detailed steps for this?
    Last edited by Eniaro; 06-15-2023, 11:15 AM.

    Leave a comment:


  • philipgwen
    replied
    hp elitebook 840 g5 no display

    board number computro-6050A3079801-mb-A01(A1)
    no display
    i have attach bios to clear me
    Attached Files

    Leave a comment:


  • cekwork10
    replied
    Re: HP Elitebook 840 G5 Black Screen

    Hellow mates .

    I have they same problem, amber light blinking at power LED
    i need clean bin file

    here is my dump file
    Attached Files

    Leave a comment:


  • cvejas
    replied
    Re: HP Elitebook 840 G5 Black Screen

    ok,I'll try and let you know.

    Thanks

    Leave a comment:


  • aldopc
    replied
    Re: HP Elitebook 840 G5 Black Screen

    Originally posted by cvejas
    I try new bios,not working.Fan spin max,no display.
    Ok, Cvejas write both chips with these files (16mb and 32mb)
    Attached Files

    Leave a comment:


  • cvejas
    replied
    Re: HP Elitebook 840 G5 Black Screen

    I try new bios,not working.Fan spin max,no display.

    Leave a comment:

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