Dell XPS 9560 AC Adapter Unknown

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  • iganas
    Member
    • Mar 2016
    • 13
    • Denmark

    #21
    Re: Dell XPS 9550, Unknown Charger

    Hi there, I am hunting down an exact issue, however locating PR102 seems to be a huge challenge. It seems to be nowhere close to PQ100 and does not have its own silk label on the board. I can see a trace going from PQ100 down into a via, which should lead to PR102, but that via continues in the inner layers of the PCB and good luck tracing that..

    Comment

    • iganas
      Member
      • Mar 2016
      • 13
      • Denmark

      #22
      Re: Dell XPS 9550, Unknown Charger

      Managed to source a boardview file from this github thread and open it with Allegro viewer:
      https://github.com/OpenBoardView/Ope...iew/issues/194

      So it seems that my board is actually 9560 (silly mistake) and that this model has gotten rid of the PR102 resistor - it does not exist anymore. Which then leaves PQ100 as the only possible culprit. Correct?

      Comment

      • iganas
        Member
        • Mar 2016
        • 13
        • Denmark

        #23
        Re: Dell XPS 9560 AC Adapter Unknown

        Originally posted by mgrharry
        Fixed. Thanks to @mcplslg123 for serving it up on a platter. I was misreading the schematic and had replaced two other resistors but once I located and replaced the 33ohm resistor off PQ100, problem solved.
        Hi there, I have the exact same board with exact same issue.
        Where is the location of that 33 ohm resistor? Or at least do you remember its component code? It is not PR102 as in the older 9550 board

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 13829
          • Canada

          #24
          Re: Dell XPS 9560 AC Adapter Unknown

          You will have to post pics of your logic board. Guessing it will be near the adapter connector area.

          It will be an 0402 sized smd part. Should be black in body color.
          Attached Files

          Comment

          • iganas
            Member
            • Mar 2016
            • 13
            • Denmark

            #25
            Re: Dell XPS 9550, Unknown Charger

            Found the PR102 resistor on the 9560 board - it is on the same side as PQ100, right below HDMI port, unmarked, sitting between between LT13 and PL104. It was at 600 ohms instead of 33. Charger is now being recognized after replacing it

            Comment

            • mon2
              Badcaps Legend
              • Dec 2019
              • 13829
              • Canada

              #26
              Re: Dell XPS 9550, Unknown Charger

              Thanks for the update. For future readers, can you post a pic with the location of this resistor ?

              Comment

              • binoyroy
                Senior Member
                • Sep 2017
                • 51
                • bangladeah

                #27
                Re: Dell XPS 9550, Unknown Charger

                Originally posted by mptcultist
                hi, i recently got an xps 9550 that won't charge due to the "unknown charger" psid issue.

                I replaced pq100 to no change, pr102 reads at 33 ohms, pr101 reads at 2.2k. When pq100 is removed, the source pad reads at 3.3v, the gate reads at 5v, and the drain at 0v. When it is in place, both drain and source read at 1.4v, and gate still reads at 5v. Pd100 is blown clean off and as such reads basically open.

                I don't know what exactly to do from here, except maybe investigate pq101.
                remove pd100 and check.

                Comment

                • YOUCEF4787
                  Member
                  • May 2014
                  • 14
                  • ALGERIA

                  #28
                  Re: Dell XPS 9560 AC Adapter Unknown

                  Originally posted by mcplslg123
                  Which kbc it uses?? You need to find AD_ID pin on kbc and check whether you have stable and correct voltage there. Trace it back for a resistor valued 33.3Ohms which is culprit in many cases for adapter identification failure.
                  thans

                  Comment

                  • gs84
                    Member
                    • Dec 2022
                    • 36
                    • Ukraine

                    #29
                    Re: Dell XPS 9550, Unknown Charger

                    Originally posted by mon2
                    Thanks for the update. For future readers, can you post a pic with the location of this resistor ?
                    here!
                    Attached Files

                    Comment

                    • Andreasbest
                      Badcaps Legend
                      • Aug 2014
                      • 1132
                      • Hellas ( Greece )

                      #30
                      My PR102 is 1ΚΩ, should i replace just this or the PD100 too?

                      Comment

                      • mon2
                        Badcaps Legend
                        • Dec 2019
                        • 13829
                        • Canada

                        #31
                        Re: last post in this thread.

                        is your board the same? Does not appear to be. Note the connector to the left is not the power adapter connector.

                        post full details of your motherboard before replacing any parts.

                        Comment

                        • Andreasbest
                          Badcaps Legend
                          • Aug 2014
                          • 1132
                          • Hellas ( Greece )

                          #32
                          I haven't upload any pictures of my motherboard, what you comparing?
                          Anyway, it's the same motherboard as gs84 and the resistor was indeed the cause of the trouble, i replaced it with a 33KΩ and everything i fine now

                          Comment

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