acer one d270 problem

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  • String2016
    Badcaps Legend
    • Nov 2015
    • 2229
    • philippines

    #1

    acer one d270 problem

    I have a acer one d270 , the problem is if i used bench lap supply the laptop works fine, but when i used a charger laptop cannot turn on.I already tried good chargers and original charger but still same issue. does anyone encounter this please help
  • Techtiger
    Badcaps Legend
    • Oct 2014
    • 1601
    • france

    #2
    Re: acer one d270 problem

    test with the original charger ISL88731C pin 2 13 22

    Comment

    • String2016
      Badcaps Legend
      • Nov 2015
      • 2229
      • philippines

      #3
      Re: acer one d270 problem

      original charger plugged in pin2=0v pin13=6.25v pin 22= 4.9v

      Comment

      • Techtiger
        Badcaps Legend
        • Oct 2014
        • 1601
        • france

        #4
        Re: acer one d270 problem

        ACIN Pin 2 AC Adapter Detection Input. Range zero to 5.5V.
        ACOK AC Detect Output. This open drain output is high impedance when ACIN is greater than 3.2V. The ACOK output remains low when the ISL88731C is powered down.Range 3.3V to 5.5V.

        Find out if the Fet PQ38 Drain Voltage with the Original Adapter what is the Voltage on same pins with the Bench lab supply

        Comment

        • String2016
          Badcaps Legend
          • Nov 2015
          • 2229
          • philippines

          #5
          Re: acer one d270 problem

          ok i tested PQ38 with bench lab and original charger both pin1-3 have 1-3 have 19v pin4=9.5v both pin 5-9 have 19v , but the weird problem is the laptop turns on if bench lab uses but with the original charger cannot turn on

          Comment

          • Techtiger
            Badcaps Legend
            • Oct 2014
            • 1601
            • france

            #6
            Re: acer one d270 problem

            Check the voltage with the Bench Lab ISL88731C pin 2 13 22 , do you have another original charger to test

            Comment

            • String2016
              Badcaps Legend
              • Nov 2015
              • 2229
              • philippines

              #7
              Re: acer one d270 problem

              the diferrence on ISL88731C same on pin2 and pin 13 but different on pin22 on original charger 4.9 with bench lab plugged in pin22 is 10v.i already tried 3 original charger
              Last edited by String2016; 09-18-2019, 09:23 AM.

              Comment

              • String2016
                Badcaps Legend
                • Nov 2015
                • 2229
                • philippines

                #8
                Re: acer one d270 problem

                anyone can help on this please

                Comment

                • mcplslg123
                  Badcaps Legend
                  • Jun 2015
                  • 7262
                  • india

                  #9
                  Re: acer one d270 problem

                  pin64 of kbc-measure voltage with original adapter and bench psu.

                  Comment

                  • String2016
                    Badcaps Legend
                    • Nov 2015
                    • 2229
                    • philippines

                    #10
                    Re: acer one d270 problem

                    with original charger kbc pin 64 0v with bench lab 3.3v

                    Comment

                    • mcplslg123
                      Badcaps Legend
                      • Jun 2015
                      • 7262
                      • india

                      #11
                      Re: acer one d270 problem

                      As you know acin should be 3.3V. You need to probe resistors connected with pin 2 and pin13 of charging IC. maybe one of them is bad.

                      PS: I'm assuming your mb is quanta ZE7 as you have not mentioned the exact platform.

                      Comment

                      • String2016
                        Badcaps Legend
                        • Nov 2015
                        • 2229
                        • philippines

                        #12
                        Re: acer one d270 problem

                        yes motherboard is ze7

                        Comment

                        • String2016
                          Badcaps Legend
                          • Nov 2015
                          • 2229
                          • philippines

                          #13
                          Re: acer one d270 problem

                          in the pin13 on the charging ic it has two resistors connected

                          Comment

                          • String2016
                            Badcaps Legend
                            • Nov 2015
                            • 2229
                            • philippines

                            #14
                            Re: acer one d270 problem

                            @mcplslg123 thank you very much for the advise, i trace the resistor connected to pin 2 and pin 13 of the charging ic one is bad no ohms value, replaced it now its working fine with original charger , thank you

                            Comment

                            • mcplslg123
                              Badcaps Legend
                              • Jun 2015
                              • 7262
                              • india

                              #15
                              Re: acer one d270 problem

                              Originally posted by Mulong2019
                              @mcplslg123 thank you very much for the advise, i trace the resistor connected to pin 2 and pin 13 of the charging ic one is bad no ohms value, replaced it now its working fine with original charger , thank you
                              Great happy to help you.

                              Comment

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